AJIO.com Reviews

Name: AJIO.com
Rating: 1.25

1.3 Rating 1,635 Reviews

4 %

of reviewers recommend AJIO.com

Company Reviews

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Metrics

1.3

Based on 1,635 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 32%
Accurate And Undamaged Orders	Greater than 54%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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AJIO.com 1 star review on 16th November 2024

Prem Pashte

AJIO.com 1 star review on 9th November 2024

Aishwarya Burman

AJIO.com 1 star review on 6th November 2024

Akshay

584

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with my orders fro Ajio. The fabric is nice and on time delivery. Thanks Ajio.”

Helpful Report

Posted 2 years ago

“First I inform you Your service is very very Wrost Due to my parcel delivery by your courier company Xpressbees . When I seen my taking status on delivery date there wrongly mention customer not take but reality is your delivery person not come at on that place and direct wrongly mentioned status Then after I call to customer care executive after I took your ahmedabad office address and number but there my parcel not available and also your ahmedabad office wrongly mentioned in your system as per your system address is in Isanpur but it's wrong your office address is Narol circle After I am gone there for collect my parcel Your Office Manager / Incharge Mr. Ravi (087801 85513) Promised me your parcel delivery tomorrow any how but his not completed self promise then after I many call to Mr Ravi after receiving call told me your parcel is cancel and return to company. after he told me you can complain on this regards I already booked Delivery again 27.07.2022 by customer care number but still no one come I want required my Parcel any how My Xpressbeestaking id is mention Bellow”

Helpful Report

Posted 2 years ago

“Customer service is very bad at ajio they didn't provide any resolution. You have to call them n no of times, they take months to resolve a query. Just waste of time.”

Helpful Report

Posted 2 years ago

“I bought more than 15 clothes from Ajio.com. when I ordered the stuff it was deliverable at my address and when i chose to return die to size issue, it is saying they do not have service for same address. Please dont buy from Ajio unless and untill you do not have alternate choice. Worst service....worst costumer care...fake promises...very upset with services”

Helpful Report

Posted 2 years ago

“Ajio customer support 91-99122804 executive officer CEO and co-founder refund policy 8252563594 Call now 24/7”

Helpful Report

Posted 2 years ago

“Worst experience i have ever faced with this shopping portal i have returned the product but i never got any refund and its not updated yet that the product has been picked up So neither i have product nor i got my refund Pathetic service”

Helpful Report

Posted 2 years ago

“This is a company with very bad customer satisfaction. No one replies on customer support. They just keep you hanging with your complaints, nobody cares about customer satisfaction in this company.”

Helpful Report

Posted 2 years ago

“Very late delivery not yet I receive my product”

Helpful Report

Posted 2 years ago

“Ajio is service the worst service i ever had with online shopping. I have ordered 6-7 items and they delivered after 20 days also i wanted to return some items agent were saying that address is misrouted. Never ever go for ajio. It's simply worst and”

Helpful Report

Posted 2 years ago

“This is the worst app for shopping and customer care service support is not helpful at all I must say I ordered a product and it will take more than two weeks and still they said just wait . And the order returns are also same issue faced Worst online shopping experience and customer care service”

Helpful Report

Posted 2 years ago

“one of the worst site to shop from all big buy are returned from their end with no explanation again and again, am facing it third time.. no more shopping here”

Helpful Report

Posted 2 years ago

“I very dissatisfied with the delivery services from by courier partner express bee..every time the product is delivered the guys ask for otp code..bt thing is we don't receive otp code on time and that courier guy keeps on asking the code..which is very irritating...other e commerce company doesn't follow this process..they simply delivered the product.. Due to this otp process i am discontinuing shopping form ajio app..”

Helpful Report

Posted 2 years ago

“For my prepaid order. The product is not yet delivered byr status shows it us delivered. I visited to their delivery partner. I saw my product their then they said without Ajio confirmation we can't deliver. What type of bloody service are you providing”

Helpful Report

Posted 2 years ago

“They have a good variety and good brands on the AJIO luxe section but the delivery times are pathetic. It has been 15 days since I placed an order and they still keep postponing the delivery date. Idk why they chose delhivery as their logistics partner which is the worst logistics company right alongside aramex.”

AJIO.com 3 star review on 23rd July 2022

Helpful Report

Posted 2 years ago

“Ajio is a fraud with a pathetic customer care and no returns. I am not the person who generally writes the review. But they have made the experience so bad that I had to spend time to learn how to write the review to let people know the reality if this evil shopping site. I had ordered two tee shirts and they never got delivered to me. I made several calls ( two weeks) but no proper resolution was provided, today he (customer care executive) said he would arrange a supervisor call, but none called. My order was delivered to some one else and my money is wasted now. There was another top that ordered. I placed an order for xl and they gave me xxl. N guess what they never came to pick it up, despite placing the return order on 14th july. The shadowfax courier moron would just give a ivr based call wherein I was given only two options i.e to reschedule pickup or cancel it that's all. If a courier guy doesn't come to pickup whom to I give my top to???Trust me ajio has a horrible customer care service( who just put you on hold for hours and raise a ticket that is never solved. Later on they tell us to give a feedback only 9 or 10 not below that) . They are fooling people and making money online. This reliance group goddamn ambani will never prosper. Do hell with your online shopping site ajio. I have narrated this incident to my neighbors and friends, now even they have decided not to go with ajio, when it comes to online shopping. ...”

AJIO.com 1 star review on 22nd July 2022

Helpful Report

Posted 2 years ago

“Most useless app to shop looks like a fraud business we had very bad experience ordered some items and the quality was very poor want to return it but app does not allow contacted customer service and struggling since last 1 month escalated to grievance officer of the company 5 times but still no resolution old complaint closed without resolution and new complaint number given totally a fraud business please do not order and suffer from this app. Useless reply by team as cust care doesn't help”

Helpful Report

Posted 2 years ago

“Ajio customer service number 7978,4982,37,,//@all inquiry support helpline number 7978,4982,37,,”

Helpful Report

Posted 2 years ago

“Worst experience ever. They will deliver the weong and torn product and in case of return they told u ur pin code is not serviceable(even its the most reachable location) and force u to self ship. Then their warehouse reject the product and they will again force u to self ship again and again but everytime it got rejected. Now the real choas starts. Product is with u and they will say we cant refund ur courier charges because product has not reached the warehouse and v cant pick the product also. So all ur money is stuck even the courier charges too. After 100 mails ans 100 calls they will not provide u with any solution but they will fool u more and more. Finally u will be so irritated that u will leave this and this is what they want. Thats how they will earn the money and ur hard money is wasted. BEWARE OF SHOPPING WITH AJIO.”

Helpful Report

Posted 2 years ago

“I wish I could give 0 star, they are cheaters and don't refund money, hide account and refund details. Older refund status is not updated and hence you will never feel safe where have your spent gone.”

Helpful Report

Posted 2 years ago

“Seriously this the worst experience my facing in ajio ..this people r making customers fools ..1 month ago I ordered the items .but..after 2 month's I received it that too on the package they given 2 items amount also they mentioned for 2 items but I have got only 1 items ..they didn't refund money also I was fed-up by following them ... I'm not at all suggesting anyone to order in ajio 🙏🏻 get my refund first for my remaining item .. it's very easy to put in invoice the amount of 2 but check inside once whether how many items r there”

Helpful Report

Posted 2 years ago

AJIO.com is rated 1.3 based on 1,635 reviews