AJIO.com Reviews

Name: AJIO.com
Rating: 1.24

1.2 Rating 1,752 Reviews

4 %

of reviewers recommend AJIO.com

Company Reviews

Questions

Metrics

1.2

Based on 1,752 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 32%
Accurate And Undamaged Orders	Greater than 54%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how AJIO.com made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They are the perfect examples of Aholes .. What can I say .. They looted my money and I can't do shit !. Had bad experience with the AJIO app . Always do cash on delivery and rake picture of the person come to take the return product .”

Helpful Report

Posted 2 years ago

“Recently I have ordered few clothes from Ajio, I felt the quality of clothes are not very good as per the prices. Prices are too high comparatively to clothes.”

Helpful Report

Posted 2 years ago

“I am from U.S.A. ordered few clothes through my Ajio app to my parents address who are in Hyderabad, India. I made payment through credit card on April 26th. Firstly they took almost 15 days to delivery all the items. I received a jeans which is not at all wearable, a worst quality not related to the picture on April 30, 2022. Immediately I requested for a return on 31st April . Then it showed me item will be collected on May 9th. But return pickup not happened till 9th so I raised a complaint then I got a mail saying your issue will be solved before 16 th May. But on 15th they simply closed my return request without calling me. As I was not in the country, I was not able to call them. I again dropped a mail regarding why my package not collected. Again I got mail saying your complaint will be solved within 48 hours. I got a mail the next day that you cannot return the product as the return time expired asked me to go through the return policy. This way Ajio cheating the people by giving worst service. The other item I requested for return was a white T shirt as I don't like the quality of the product. It was supposed to collect for return on May 12th but I received a mail that they cannot collect it from the delivered address we need to send it through courier to the wear house. When my person called call center they rescheduled to May 21st to different address as they said they are unable to pick up it from the delivered address. Don't know whether they will collect it or not. This was the worst experience I faced with Ajio. I wasted my money aswell time by ordering in Ajio. Please do not order on Ajio. I ordered in Myntra at the same time when I ordered in Ajio. Really Myntra gave me a better better service in returning and also delivering the packages.”

Helpful Report

Posted 2 years ago

“I had returned one order and there was no refund. Not a trusted website. I had mailed and calls to their customer services number, but no response. PFA for the proof that its been over a month and still no refund has been done.”

Helpful Report

Posted 2 years ago

“Your site is among the worst one i have ever come across you always send products without price tags then you reject products for return. You are selling fake products to people in the name of luxury without price tags and who are you to reject the returns when it is your fault this was the last one i have ever bought anything from ajio and would suggest everyone not to buy anything from this fake site who are robbing the customers wasting their time and just filling their own pockets”

Helpful Report

Posted 2 years ago

“AJIO is scam”

Helpful Report

Posted 2 years ago

“So disappointed, horrible return policies, after returning your product you will never get your money back. Customer care is more pathetic, they just hang up on your face if you try to register a complaint”

Helpful Report

Posted 2 years ago

“They will not take our return even after comometing 1 months also,it is too worst app compared to other apps”

Helpful Report

Posted 2 years ago

“Really bad service from ajio .since 3 months my four courier reverse pick has not done ..last 3 months I'm following them.they will deliver u in a week but when it comes to exchange or pick up..they won't turn up..really pathetic service from ajio..I never evr recommend any one to buy from this website ...”

Helpful Report

Posted 2 years ago

“Cheating place for customer. After return pick up jeans change into towel. No positive action taken after so many mails.”

Helpful Report

Posted 2 years ago

“Worst application and worst customer service. When you connect to phone support they ask you to email. When you email they never reply with any solution. They block account when you are trying to return any product. Worst experience ever, will never recommend anyone to use this.”

Helpful Report

Posted 2 years ago

“I found Ajio worst customer service.placed return order and wrote mail, no one came to pick and closed ticket”

Helpful Report

Posted 2 years ago

“Ordered two night suit sets.. For one set I got only top and for other I ordered grey but they have sent orange.. Like what is the use of us selecting color when they send whatever they want... Inner package was not sealed and was opened and top inside was wrapped like some old waste cloth.. Not even a basic fold for the top.. Utterly ridiculous👿👎👿👎”

Helpful Report

Posted 2 years ago

“Worst return and refund. They are looting customers. Never place a prepaid order. They will never return/ exchange and you will never get your money back. It has been more than 2 months and they are not responding to my mails or returning my money. They have not delivered the product also saying some technical issues. Very very disappointing service . This was not expected from reliance retailers. Ambani should shut this company if he is not able to handle.”

Helpful Report

Posted 2 years ago

“Very bad experience Not received the complete order and when the complaint was raised nothing was done and it was closed automatically without resolving it.”

Helpful Report

Posted 2 years ago

“This is the worst business ever. I ordered a jeans and a tshirt and received it without price tags and the tshirt was not what I selected. When I wanted to return/exhange it , the delivery boy said it cannot be delivered as it does not have any price tags. I called the customer care and mailed too but no resolutions at all even they did not replied to the mail . Worst and last order from this site.”

Helpful Report

Posted 2 years ago

“Not delivering the pre paid product and no refunds even after 1 month!! Worst company ever!! They just send the same emails multiple times but no other response at all! I need my refund asap.”

Helpful Report

Posted 2 years ago

“Bought 2 set of intimacy wear from ajio. the product box was opened and torn. Seemed like the product was used but ajio refused to provide a new replaced product. I would recommend not to buy any product from ajio.”

Helpful Report

Posted 2 years ago

“Out of 4 garments purchased, 2 items sent were wrong items. There was no exchange option available n we so we returned it. Ajio app has charged delivery charges on wrong items delivered. On contacting the customer care they say that it will be added as points on next purchase. But who will purchase again after experiencing these many issues?.”

Helpful Report

Posted 2 years ago

“Worst site ever, not the first time, wrong product ,wrong size, used prodcuts, they send us all that. Please dont buy from here”

Helpful Report

Posted 2 years ago

AJIO.com is rated 1.2 based on 1,752 reviews