AJIO.com Reviews

Name: AJIO.com
Rating: 1.25

1.3 Rating 1,635 Reviews

4 %

of reviewers recommend AJIO.com

Company Reviews

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Metrics

1.3

Based on 1,635 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 32%
Accurate And Undamaged Orders	Greater than 54%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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AJIO.com 1 star review on 16th November 2024

Prem Pashte

AJIO.com 1 star review on 9th November 2024

Aishwarya Burman

AJIO.com 1 star review on 6th November 2024

Akshay

584

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It is the worst experience of online shopping with AJIO. I received a defective kurta set, & sought return of the same. The courier guys refused to accept the Kurta set as the "bar code" on the price tag differed from the one available with them. Contacted customer care of AJIO regarding the bar code issue, and the concerned person asked for snapshots of the kurta set to be returned. Shared the snapshots of the kurta set in response to the requirement. Received another response from a different representative asking for the snap shots of the kurta set again. Gave up on this return with extreme disappointment with a vow to never purchase anything from AJIO , and suggest others also to not consider AJIO for online shopping as they seem to be unprofessional and unorganised. My experience with Amazon & Flipkart for online shopping has been satisfying. I reiterate that my experience with AJIO is worst.”

Helpful Report

Posted 2 years ago

“Received 2 product without tags. N product size is smaller than expected. Delivery guy, couldn't take product back due to missing tag. Recently, also received few product having low quality. Support system also not good. Sometimes needs to wait long time to connect call. It couldn't resolve issues yet. Completely, frustrating.”

Helpful Report

Posted 2 years ago

“I strongly believe one should not go with this Ajio. They are not at all trustworthy clients. I have requested for 3 items to be return pick up. No one has come and picked it yet. It’s been 3 months now. It’s truly waste of our to call them or to write an email. Because they will simply tell you all the stories like this one will get picked up on this date etc. but it will not. And when the mentioned date will come, they will cancel from there end itself and again we have to raise a complaint and try to click on return button which will not be in active state. Trust me please don’t waste your money and time here. It’s completely poor quality service and products. They won’t be able to provide real customers service. Fake fake fake”

AJIO.com 1 star review on 20th December 2021

Helpful Report

Posted 2 years ago

“I have purchased items before and they were ok but recently I ordered a printed gown it was of cheap cotton material and not worth 549 (after discount the original price was 2199!) I wudn't pay more than 250 for this product! Really disappointed in Ajio this time. Wanted to write the product review on their site but there is no mention of reviews!”

Helpful Report

Posted 2 years ago

“From last 3 month’s waiting for my refund but till now nothing is been done. Provided all the information related to that return, called so many times but In return I am getting only waiting time. If anyone can help me out plz do it as really it’s very annoying.”

AJIO.com 1 star review on 18th December 2021

Helpful Report

Posted 2 years ago

“Ordered a kurti.came with detatched price tag.ajio refused return of the item.money lost.”

Helpful Report

Posted 2 years ago

“Due to mariage season, I have order few kurta suit sets. In first order they provided only bottom of the kurta. In second order they provided two kurta with different size (s and M) but not bottom. For third order, consisting three kurta suit set, they cancelled it from there end saying the quality check is failed, product is out of stock etc and told me to reorder, I have ordered it in sale now the price is higher then I order, why should client has to suffer for their internal technical issue. If you don't want to sell the product at that cost the why did you make that price list.”

AJIO.com 1 star review on 17th December 2021

Helpful Report

Posted 2 years ago

“Fraud company. Selling duplicates Chinese armani product. Agents return take product but no token given. Sell in market at 1/2 price and no refund tu u. Never buy”

AJIO.com 1 star review on 16th December 2021

Helpful Report

Posted 2 years ago

“Hello everyone..I request all people in the world plz plz dont order from ajio.com aur ajio app...this all fake they show something in picture and send some other products on delivery and when you return the product they will not refund you the money..it's happened with me I have order dresses from ajio app and I don't like d products I return it..now it's been three months im not getting my refund n have made soo many n did soo many emails everytime they ask for the time but still it's d same...soo please I request you all don't order anything from ajio!!”

Helpful Report

Posted 2 years ago

“Payment deducted from payment, but they weren't provide acknowledgement and also call many times but no refund, ajio is big scam 2021, if you have any concern call me 8320321856”

Helpful Report

Posted 2 years ago

“I have submitted an complained to you on the 22nd of November As of today, December 13, there has been no response to such an complained .You can also take customer money the other way if you want You can sit and beg near the temple 🙏🙏🙏 Then your income will be even higher How fair it is to take customers' money by saying the ajio online like this You are not actually eligible for your job It's been 15 days since you could not take my problems and I understand how you know the problems of others i think I gave my money to the beggars that ajio faurd ....my payment mode transaction and wrong item mail”

AJIO.com 1 star review on 13th December 2021

Helpful Report

Posted 2 years ago

“Placed the order on behalf of promised date of delivery but still not received any call or text from there team ! Waisted time placing order there. Strongly dis-satisfied.”

Helpful Report

Posted 2 years ago

“I haven't received refund amount even after many calls to customercareservice..”

Helpful Report

Posted 2 years ago

“1. Wrong item sent but, return not existing on this order. Complaint raised but, no response. 2. Another order return request accepted but not picked-up.”

AJIO.com 1 star review on 10th December 2021

Helpful Report

Posted 2 years ago

“I ordered Tommy tshirt and received different top.. and now AJIO is saying it’s not AJIO product so I am not getting my refund.. very poor service and waste of money and customers care is useless . Never shop anything for AJIO .. highly disappointed ! Don’t shop from here!”

Helpful Report

Posted 2 years ago

“I Compliant as of November 22nd so far has not been caused by Problems Are you actually doing the job cheating people by taking money ajio faurd”

AJIO.com 1 star review on 9th December 2021

Helpful Report

Posted 2 years ago

“Worst customer experience….. Never order from this site…. Should go for other many other known sites available”

Helpful Report

Posted 2 years ago

“Worst service provider our order shipped on 21.11.2021 but till 06.12.2021 not delivered”

Helpful Report

Posted 2 years ago

“Pathetic service, product not delivered in sept 2021, waiting for refund since then, after calling customer care several times.”

Helpful Report

Posted 2 years ago

“I once place an order and the product quantity was so low that I had to return it . After picking up my product today it's been one month and I didn't get my money back . The product was of 2000 . Such fake app people should not get products from this app. Also whenever you will call to costomer service they will say please wait for 2 more days your refund will be initiated but the truth is you won't be getting your money back . Such sick app .”

AJIO.com 1 star review on 30th November 2021

Helpful Report

Posted 2 years ago

AJIO.com is rated 1.3 based on 1,635 reviews