AJIO.com Reviews

Name: AJIO.com
Rating: 1.24

1.2 Rating 1,749 Reviews

4 %

of reviewers recommend AJIO.com

Company Reviews

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Metrics

1.2

Based on 1,749 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 32%
Accurate And Undamaged Orders	Greater than 54%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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AJIO.com 1 star review on 17th January 2025

Sanoopkurungodan

AJIO.com 1 star review on 16th January 2025

Nagesh

Rishabh Chopra

AJIO.com 1 star review on 15th January 2025

Samir Khan

625

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Such a Slow customer service. I have returned a product and I didn't get my refund from past 15days. I called and emailed too. You people should know how to treat your customers. This is not the way to deal.”

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Posted 2 years ago

“Worst customer care service, I just had a simple question from last 15 days, I have sent multiple emails, just automated responses even in mails, call doesn't connect real person. Who sends email automated responses, calls understandable. Your website said order for more than 7K you will get free bag, so I did, you guys cancelled one of my items and refunded, now the order has become 4.5K, my simple question was "will I get a bag or not?" It was yes or no answer. I was asking this question because the main item I wanted you have cancelled it, other items I added for free bag, if not getting bag I can return it, return period is over I still don't have answer.”

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Posted 2 years ago

“Ajio is the fake brand they don't give the product quality they give the used an colour fade clothes.. and ajio customer care service is not good at all even the senior spk rude with us . Don't do pickup on time 20days passed my product pickup has not done even return policy is over.. they even don't want to refund the money suggest you do not buy anything from ajio this is my first an last purchase which I have done from ajio very bad experience plz don't go for it.. very dissatisfied fraud”

Helpful Report

Posted 2 years ago

“Worst experience I never seen in my life. Never delivered the goods on time. Keep on postpone the date of delivery. Poor quality of dress.”

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Posted 2 years ago

“Ajio is the worst. Very CC Poor customer services.”

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Posted 2 years ago

“AJIO ONLY LIKES TO SELL , ONCE THE ITEM IS DELIVERED THE CUSTOMER CAN KEEP TRYING BUT THEY NEVER RETURN OR REFUND THE PRODUCTS. IT IS DAY LIGHT ROBBERY!!!”

Helpful Report

Posted 2 years ago

“The customer service is incredibly poor! The Ajio website and app must not even be allowed to be functioning at this rate with such irresponsible customer service, it is all automated there is no way a customer can get in contact with the team. Its been weeks I haven't received my refund, apparently it went straight to Ajio Wallet without my knowledge and since then there is no way I got my amount back. There are literally 14 replies from Ajio to me forwarding me the exact same email response with no work done. It is a shame and fraudulence at its best.”

Helpful Report

Posted 2 years ago

“AJIOlife No delivery guy attempted for pick up, every day I will get messages like your pickup will be attempted today, but no one reached the premises. If they can deliver the 1st order on time, i am not understanding the unforseen logistical constraints, only for pickup and changing the product. If you have unforseen logistical constraints, why should i lose my hard earned money? Hey Liji! We apologize for the inconvenience caused. Unfortunately, your AJIO order, with ID: EX0015539996 couldn’t be delivered due to some unforeseen logistical constraints despite trying our best. Currently, the order is being returned to the Warehouse. As we checked the product is still with you no refund will be initiated. If you need any further information, kindly reach out. Thanks & Regards, Rahul Kumar AJIO Customer Care Team Email us @ customercare@ajio.com | Call us @ 1800-8899-991”

Helpful Report

Posted 2 years ago

“Not got refund”

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Posted 2 years ago

“The pathetic customer care ever, they simply closed the complaint, saying it is resolved even without resolving. I can neither cancel the order nor I can ask for refund.”

AJIO.com 1 star review on 30th September 2022

Helpful Report

Posted 2 years ago

“Less effort on advertisement and a little more effort on giving the service you promised will be better! #fraudajiolife #cheatingmoney #PatheticServicebyAJiolife”

Helpful Report

Posted 2 years ago

“Would have given 0 stars if possible. The customer service is worst. Instead File a complaint in the "resolver" site ,you will get your money in a span of two days , I got in one day but after trying from ajio customer service , i didn't get a solution for 2 fuck**g months. Deleting the app and never ordering from them ever again. BAN AJIO!! Try "RESOLVER" .”

Helpful Report

Posted 2 years ago

“Chutya's sitting over there doing drama just to transfer money from my Ajio ac to my Bank ac. Dick heads wanted my Bank statement to transfer the money fuckn chuts dont even realise what they asking They bloody blocked my number for 24hrs”

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Posted 2 years ago

“Very bad experience, I have made full payment. Not received the material after 2 days of scheduled date of delivery. Till now waiting for the item. Customer service executive is hopeless.”

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Posted 2 years ago

“The products are not as shown in the display You order as per your size but you will get smaller size and you will literally die for your return. They will never come to pick up the product. I raised atleast 50 complaints but no body is responding properly The quality is not good at all, so don't think they are giving you at cheaper price but they cheating you”

Helpful Report

Posted 2 years ago

“Customer service of Ajio is very bad. I purchased a dress from Seetaram Designer I this sight and the dress provided is poor quality and appeared differently. They sent the dress without price tag so that I can't return also. I raised a complaint but my return request cancelled automatically. Goods will not be supplied on time.”

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Posted 2 years ago

“Worst customer service..no reply of mails ever no update of product or refund money status.. experienced twice.”

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Posted 2 years ago

“Products quality is very very poor, even if it is branded but i always felt that whatever product I received is of very poor quality. It's always been unsatisfactory for me.”

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Posted 2 years ago

“AJIO is scamming customers very easily, they have not refunded my cash of an expensive Armani men’s belt. Even after continuous complaints and customer care talking. They themself say that we cannot help you. I mean SHAME. Shame on AJIO. You can never beat Myntra …”

Helpful Report

Posted 2 years ago

“Ordered a Timex watch worth Rs.5368. Watch turns foggy in air conditioned room. This is a manufacturing defect but neither ajio nor Timex want to take responsibility of it or want to look into the matter even though the product is under warranty period. Worst product, worst brand, worst customer services of both companies. Do not buy any expensive product from these sites. #scam #worstexperience #worstproduct #wasteofmoney”

AJIO.com 1 star review on 26th September 2022

Helpful Report

Posted 2 years ago

AJIO.com is rated 1.2 based on 1,749 reviews