AJIO.com Reviews

Name: AJIO.com
Rating: 1.25

1.3 Rating 1,635 Reviews

4 %

of reviewers recommend AJIO.com

Company Reviews

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Metrics

1.3

Based on 1,635 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 32%
Accurate And Undamaged Orders	Greater than 54%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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AJIO.com 1 star review on 16th November 2024

Prem Pashte

AJIO.com 1 star review on 9th November 2024

Aishwarya Burman

AJIO.com 1 star review on 6th November 2024

Akshay

584

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very poor customer service. I had ordered a washing machine cover for front load and vendor sent me too load cover and customer care told me that it is non refundable product. I spoke to cc and they registered a complaint but no response after 10 days also. After this experience, I will never shop from Ajio and will recommend the same to my folks. Customer care should be the first thing they should improve.”

AJIO.com 1 star review on 6th October 2021

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Posted 3 years ago

“Worst website it is a fraud 4000 is missing from my ajio wallet and no one on customer care is ready to help”

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Posted 3 years ago

“AJIO has very poor service.”

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Posted 3 years ago

“AJIO has very poor customer care service.No assistance after calling and writing mails.Ultimste late delivery of products after purchase. Big bold sale is a cheating .don't have stock and packers and courier partner..”

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Posted 3 years ago

“Worst customer support ever came accross. My Ajio account was compromised and they cannot resolve anything, will just keep postponing. Every time I call them, they would just put me on hold and vanish after that. So if you are using Ajio, you are just taking a risk with your personal and account details. Delete your Ajio account and uninstall it asap if you are reading this.”

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Posted 3 years ago

“Horrible service worst ever shopping experience”

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Posted 3 years ago

“Horrible experience. worst customer care ever.even after calling for nearly a week customer care no one is ready to solve my issue. No refund after return horrible horrible..”

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Posted 3 years ago

“I wound not even give a half start, Pathetic service ever I have seen , you'll get your ordered product on time but if you have any query or any problems about that you can not contact to ajio customer care, they are don't even respond , I complain about my money which I still don't get, I put compain 3 times , so many times calls , mails but there is no response from there. They will alwys tell you for wait , and give random dates for resolving compain but after that if you are calling they are not receiving the same number again. I'm very disappointed . And I lost my money .”

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Posted 3 years ago

“Horrible!!”

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Posted 3 years ago

“I would not even give one star. Fake offers. The Gas 30 seconds free offer was complete fake. Everything was out of stock as soon the 30 seconds started. Not a single product was available. You cannot even claim that people must have added them to the bag already because those products added to the bag would not be applicable for the offer. What's your response to this Ajio?”

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Posted 3 years ago

“Worse company ever. Simple return can't happen.”

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Posted 3 years ago

“My account has been hacked and money is missing from my ajio wallet still no customer care is answering it’s a fraud worst thing ever”

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Posted 3 years ago

“On prepaid orders they show delivered without actual delivery of product.”

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Posted 3 years ago

“They suck ur money, time and energy! I ordered a women's night suit n got men's tshirt! Can u imagine? Then for return they didnt come that easily, kept on updating status as I am unavailable in my home! Come on!! Then after returning, 10+ rupee of my refund money went into some ROne wallet, which i dont even know, which was nowhere mentioned in their terms. Simply put! Ban this app yar cha!”

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Posted 3 years ago

“WORST ONLINE SHOPPING APP AJIO.Worst Return service POOR quality . NEVER BUY from AJIO Ajio reject the return with irrelavant reasons . They send products with out tag and reject saying there is no tag. Products quality extremely poor. Customer service do not give necessary support. Had to call 6 times and mail daily to return a faulty product. Till now return is not successful.WORST online shopping experience. Products, quality service nothing is good, NEVER BUY FROM AJIO”

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Posted 3 years ago

“Hello, maine 24 August ko shirt oder kari thi aur abhi tak wo shirt deliver hi nahi hui hai… maine 3 baar customer call se queries ki phir bhi koi solution nahi hua… ab na hi mera order hand over ho raha hai aur na hi mere rupee refund ho rahe hain.. ‘AJIO ‘ sabse bekaar hai … worst online shopping merchandise…Main to kabhi shopping nahi karunga AJIO se aur me sab ko suggest karunga ki aap log bhi na karien 🙏🙏🙏”

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Posted 3 years ago

“I bought a pair of kolhapuris from their brand Indie Picks. Only within 20 days it got molds and fungus all over. I did not wear the kolhapuris even once nor did they come in contact with water. All my other leather footwear is doing fine even during the peak rainy season. I sent them emails with pictures of the product and did not receive any response or apology for the waste of my money. Definitely not buying anything from AJIO again! Horrible experience. 0 stars!”

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Posted 3 years ago

“I am facing an issue with the exchange/return product through Ajio app. I have been writing emails to them regarding this. They are not taking back a product due to their so called unclear return policy. There app doesn’t allow me to return an item which is already under “exchange” request. I have written to them 4-5 times to explain this. There insufficient customer care team just sends a copy-pasted email as a reply, without understanding the meaning of what I have written. There is nobody picking up the phone call either.”

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Posted 3 years ago

“I returned a shirt on 16 August, today is 21 September but my refund is not received yet. I called 6 times, emailed 10 times but there is no reply from Ajio.”

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Posted 3 years ago

“Useless app...all the customers who lost your money,let us tweet,let everyone know about this app through facebook and twitter.Its our hard earned money,which they are not returning.we need to take action.I read the reviews, everyone is facing the same problem.we need to act immediately.”

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Posted 3 years ago

AJIO.com is rated 1.3 based on 1,635 reviews