AJIO.com Reviews

Name: AJIO.com
Rating: 1.25

1.3 Rating 1,635 Reviews

4 %

of reviewers recommend AJIO.com

Company Reviews

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Metrics

1.3

Based on 1,635 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 32%
Accurate And Undamaged Orders	Greater than 54%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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AJIO.com 1 star review on 16th November 2024

Prem Pashte

AJIO.com 1 star review on 9th November 2024

Aishwarya Burman

AJIO.com 1 star review on 6th November 2024

Akshay

584

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I don't know why is everybody giving bad reviews for ajio because I've had an amazing experience everytime I shop from them!!! I love the app the only feedback I'd like to give is they should add a review section under the items so that the customers can share their experiences related to the respective product. Otherwise hands down awesome shopping site!”

Helpful Report

Posted 2 years ago

“Ordered a hat for my little 3 year to save from sun on way toand from school After 5 days still not delivered and no even contacted to tell that delivery is delayed. Tomorrow 17/03/2022 last day will cancel the order thanks to Ajio for giving pain and making little child go in heat to school Order no FN4111202873”

Helpful Report

Posted 2 years ago

“I returned my Products they delivered wrongs products to me but I still didn't got my refund Very bad service very very bad while ordering it's not getting open for2 3 days such as a stupid aap”

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Posted 2 years ago

“Who is the responsible for fake products.we are paying high. I order black Color belt getting another item differ color and type of buckle. Waste of money”

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Posted 2 years ago

“Bad company…ajio should stop their retail They promise but can’t deliver product within 6days. Don’t buy don’t buy”

Helpful Report

Posted 2 years ago

“My first and last experience with ajio has been worst in my online shopping experience so far.bad quality, though immediate return no refund done after many mails written to them. User interface... Poor. Highly recommend to look for other online site.”

Helpful Report

Posted 2 years ago

“fake and fraud company. I am chasing them from last 10 days but they are not giving my refund. Never recommend this fake website to anyone.”

Helpful Report

Posted 2 years ago

“I ordered a trouser but the size of it wasn’t as expected, placed an exchange, got a wrong product. Asked for an exchange they said that is not possible. They told me to place a return and then again place an order, that’s how their policy is. I asked to speak with her senior, she said they are not available. How come it is possible at 5pm. Upon requesting her to get me in contact with any senior, she said she will and then put my call on hold forever.”

Helpful Report

Posted 2 years ago

“Okay okay provides goods at best price”

Helpful Report

Posted 2 years ago

“Ek dum ghatiya service hai. Aapki baat suni hi nhi jaati hai..apni taraf se resolution de dete hai ye aapki complaints ka..aap return karo ye accept nhi krnge usk upr jo product reship hoga wo genuine nhi hoga.apne paise brbaad na karo kisi or app ka use karo.”

AJIO.com 1 star review on 5th March 2022

Helpful Report

Posted 2 years ago

“I order one saree as per description material is banarasi silk jari saree...but its not its fake saree poly material with plastic gold jari...so I request u all dont order anything from Ajio im very disappointed with u reliance retail ...we are earning money by hard work not like u”

Helpful Report

Posted 2 years ago

“very worst and i have faced a very bad experience with the customer care they are not even answering to the customer with proper reply and when raised a request to return after waiting for two month for the product pickup they are telling to self ship the products and without prior information to customer they are taking the decisions with your orders and telling we are not able to find your area to pickup the order, as i am in metropolitan city in main sector they are not able to find my address and when i have asked for a proper update they where not able to give me. i request not shop from ajio any more they are worst and very bad. They not have any exact solution are they are very rude to customers. very very worst .”

Helpful Report

Posted 2 years ago

“Poor service, long delivery time, poor quality product as other reliance apps - likhte hain 100% cotton, the product is made of synthetic fibre mix, and then you don't even have an option to leave a review for the product on the app.”

Helpful Report

Posted 2 years ago

“Worst service”

Helpful Report

Posted 2 years ago

“Worst worst experience First time I order product from Ajio worst experience ever. Product not delivered to me even after complaining taking years to resolve issue. Not response from their side”

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Posted 2 years ago

“Worst customer service money app just cheating customers they will send fake products which are not working”

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Posted 2 years ago

“Wouldnt recomend.quality is very cheap and they had the worst customer service.”

Helpful Report

Posted 2 years ago

“Phathetic customer service. No delivery attempt was made. Now they have cancelled the order saying the days are lapsed. In fact I had raised complainee the no pick up was attempted. It's the strategy of the company not to pick up things and make money. Beaware when you order next time”

Helpful Report

Posted 2 years ago

“Phle to duplicate products without tag delivered karte h phir us product ko return nhi lete. I wish I give AJIO 0 star. Very bad experience Never make shopping in future with AJIO”

Helpful Report

Posted 2 years ago

“I don’t even want to give one star. Idiots screw your service. Pathetic service.Why f da I you even exist. I have horrible experience for every item I order. Each exchange order takes a month to deliver. No customer care phone service.”

Helpful Report

Posted 2 years ago

AJIO.com is rated 1.3 based on 1,635 reviews