AJIO.com Reviews

Name: AJIO.com
Rating: 1.24

1.2 Rating 1,749 Reviews

4 %

of reviewers recommend AJIO.com

Company Reviews

Questions

Metrics

1.2

Based on 1,749 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 32%
Accurate And Undamaged Orders	Greater than 54%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how AJIO.com made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

AJIO.com 1 star review on 17th January 2025

Sanoopkurungodan

AJIO.com 1 star review on 16th January 2025

Nagesh

Rishabh Chopra

AJIO.com 1 star review on 15th January 2025

Samir Khan

625

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ajio sarvice support number 9263-30-2500 all order return/refund request related information just problem solution Ajio sarvice support number 9263-30-2500 all order return/refund request related information just problem solution Ajio sarvice support number 9263-30-2500 all order return/refund request related information just problem solution Ajio sarvice support number 9263-30-2500 all order return/refund request related information just problem solution”

Helpful Report

Posted 2 years ago

“Placed order for gold earrings on 31st October but not received as yet. Complaint 2ice no answer. We shall revert by end of the day. No one revert. No one responds with commitment. Learnt message they repeat.”

Helpful Report

Posted 2 years ago

“I purchased jockey bras from ajio I returned My refund is not created When i asked about it then Told to me it was non ajio product But I returned same product Mere 3 orders nal es tra hoya Or mujhe baby underwear vapis bhej diya gya Worst experience Never use ajio for shopping”

Helpful Report

Posted 2 years ago

“Pathetic after sale service, no one to is attempting return pickup.”

Helpful Report

Posted 2 years ago

“FRAUD , MONEY MAKERS, NO BUSINESS SENSE.This is the worst online shopping app, I had ordered a lee cooper jeans for which I received a torn faded black jeans of some other brand which seams to be a used jeans. Moreover when I am trying to create a return request the app is crashing. I contacted their team via email and they respond that product can't be returned. I received a torn product on which company has no stands that they should return back my money. They are using people's hard earned money to grow. FRAUD , MONEY MAKERS, NO BUSINESS SENSE.”

AJIO.com 1 star review on 14th November 2022

Helpful Report

Posted 2 years ago

“I ordered one top from AJIO. I got very cheap quality product. When I requested return, pickup time in thd app is showing after 20 days. Return time in the app is 21 days. He didn’t come on that day and called after two days when we were outside. I told him to come next day. He cancelled the return request. It’s all fraud. First time I ordered from AJIO”

Helpful Report

Posted 2 years ago

“Cheter are there and performances of website is so bad, customer care also a very bad experience.. I order one shoe 1st they delivered wrong product and if I am going to search the option to replace i got the message the product is not delivered.. This type of website should be banned in India...pleas le don't buy any products from here”

AJIO.com 1 star review on 10th November 2022

Helpful Report

Posted 2 years ago

“Ordered for 5 kurta and received only 4.. complaint given but negative response..”

Helpful Report

Posted 2 years ago

“Its toooooooo bad thier return policy is tortoutures .they intentionally made this policy toooo complicated to sell their product.”

Helpful Report

Posted 2 years ago

“Shittiest customer service. I ordered a belt from Ajio Luxury. The tracking didn't work for 15 days, and after multiples call no updated was given to me. Then automatically, one day they send a mail saying your product cannot be delivered, we will refund you your amount. And after initiating the refund, it has been more than 10 days, and I haven't received my money back yet. Their policy tells that the money for accessories like best and etc. will be refunded in 10 business days. The customer service makes fake promises about connecting you to a supervisor and all but do nothing of this sort at all. DO NOT BUY FROM AJIO LUXURY. IT IS A WASTE OF YOUR MONEY, TIME AND EFFORTS.”

Helpful Report

Posted 2 years ago

“Return not good one month is over but not refund still date.very bad experience in this”

AJIO.com 1 star review on 7th November 2022

Helpful Report

Posted 2 years ago

“COM00047379745 I did not receive the delivery of two of my dresses but in app it was updated mentioning that the dress is delivered. Im not getting any response from the team. It was told that the issue will be resolved by 8th Nov but now received mail saying that the issue will be resolved before 14th Nov. What kind of action the team is taking. Either deliver the dress or process the refund. This is bad.”

Helpful Report

Posted 2 years ago

“I placed an order on AJIO, on 25th Oct and still not able to get my order. There is no follow up from Ajio side. They sent an order confirmation message on 25th October and a delivery message on 29th October with delivery agent contact number and same day, got a message that delivery failed. calling on given number and delivery agent is not answering calls. My order number FN7521307695. Since there is no follow from AJIO, kindly advise me can we expect this order to be delivered or not.”

Helpful Report

Posted 2 years ago

“one of the worst experience i have ever had in online shopping. i had to bear a loss of 4k as Ajio didn't refund my money after returning product”

Helpful Report

Posted 2 years ago

“Low quality products, Pasting open in just 5 minutes after wearing.”

AJIO.com 1 star review on 3rd November 2022

Helpful Report

Posted 2 years ago

“Even half rate is more..Ajio has cheated me..on sep 22nd i have raised the return request till now they keep on telling stories ..this is 3rd time I am facing this issue..Very hopeless service”

Helpful Report

Posted 2 years ago

“Ajio is fraud. Delivers used products and even refrains from returning and refunding the product. The customer care is the best part , they don't even take interest in solving the problems which were deliberately caused by their own company.The customer care is same like ajio not interested after delivering the used product.Ajio does not know how to conduct business.I would like to meet the owner of this unique careless Fraud company”

Helpful Report

Posted 2 years ago

“Useless customer care services... They take money immediately but when it comes to refund they do refund ..... Customer Service Team is good for nothing”

Helpful Report

Posted 2 years ago

“If my order is returned in time i will seu you and go to consumer . I review will stop thousand of order never mess with social media customer”

AJIO.com 1 star review on 27th October 2022

Helpful Report

Posted 2 years ago

“Very bad and Very worst service plz I suggest don't buy and order from this websit 1st time in this diwali I order one kurta from this sit Order date given 22.10.2022 after two day date has been charged into 25th oct on 24th I called at customer care service person promised me order will deliver on 25th at 6.00 evening but today is 26th still I am not getting again I spoke to customer care that lady told me now it's deliver on 28th Oct mean my all festive has gone then I get my order .it's use less coz I order that for festive”

Helpful Report

Posted 2 years ago

AJIO.com is rated 1.2 based on 1,749 reviews