AJIO.com Reviews

Name: AJIO.com
Rating: 1.23

1.2 Rating 1,857 Reviews

4 %

of reviewers recommend AJIO.com

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Metrics

1.2

Based on 1,857 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 33%
Accurate And Undamaged Orders	Greater than 55%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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AJIO.com 1 star review on 24th April 2025

Anonymous

AJIO.com 1 star review on 19th April 2025

Varsha

AJIO.com 1 star review on 18th April 2025

Anonymous

AJIO.com 1 star review on 9th April 2025

Anonymous

654

Anonymous

Anonymous // 01/01/2019

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“Purchased many cloths. Most of them are very old. Even the Jeans from Luise Philip lost its colour on the very first wash. Seems these cloths are too aged and the colour dies are at its expiry. No quality at all.”

Helpful Report

Posted 1 year ago

“AJIO DEALERS ARE FRAUDSTER . THEY CHEAT PEOPLE WITH FAKE PRODUCT . HAD ORDERED LEE COOPER JEANS AND RECEIVED SOME LOCAL THIRD CLASS BRAND NAME KSTORM . PHOTO ATTACHED .”

AJIO.com 1 star review on 30th April 2023

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Posted 1 year ago

“Ajio customer service and delivery/ return pickup agents are pathetic.. worst experience.. ajio is making fool of us and our money.. after placing multiple return requests for the products that are not good. Ajio is not picking up the order.. they just won't pick up and refund your money..the delivery agent never calls for the return pickup . I have 3 products for return and they have still not picked up and i have not got my money..”

Helpful Report

Posted 1 year ago

“I got old materials many times and delivery agent denied to take return.Delivery agents don't know how to behave with customer.”

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Posted 1 year ago

“Ajio Order ID #FN2965305353 I ordered before 1 month, still waiting for my products and its now my status is delivered, how come ? I reaised my complaint many times in between, called many times even emails... Fraud Ajio website, fraud people, never trust.”

Helpful Report

Posted 2 years ago

“I have placed a prepaid order, where the product were not delivered to me and beside raising lot of complaints they haven’t refund the amount as well. I’m regretting considering Ajio and shopping. Worst customer experience, where they have closed raised tickets without helping with the resolution.”

Helpful Report

Posted 2 years ago

“I bought three products from ajio 1 was delivered 1 was Automatically Cancelled from Ajio and 1 taking so much very very bad service”

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Posted 2 years ago

“Delivered damaged product and not ready to return, customer care not guiding right”

Helpful Report

Posted 2 years ago

“Worst possible service..First they send me a black dress when I ordered for a white one from Ishin dresses and then when I try to return it they refuse to take it saying that they can only take back a white one as is there in the picture !!!Can you beat that.Frauds!!”

Helpful Report

Posted 2 years ago

“Worst Customer Service and I am surprised that this is happening with AJIO a company related to Ambani's. I think they are minting money by looting customers by selling cheap products and never process the return requests and even if they do they will not process the refund. Last year I donated one Jeans since I was not able to use it due to poor quality and it was not picked up by them, they just keep re scheduling your return pickups and never come to pick up the material. NOw I have 4 products to return and struggling to return them since last one month.”

Helpful Report

Posted 2 years ago

“Don't buy from ajio i returned handbag on 02 March 2023 after 15 days later they said this non ajio product ...how it is possible when whatever I was received same was returned to ajio ...very bad thing”

Helpful Report

Posted 2 years ago

“Verry poor costumer service!! I order the items before one week they didn’t deliver properly, it means i order 4 items i get only one product, 2 item’s was outo cancelled it was without any information, rest one product they said me it will deliver before 20/03/2023 but still at this time i didn’t get my product!! Its verry shame.”

Helpful Report

Posted 2 years ago

“Very bad service. Return my product. After pick up my product there is no update. After calling customer service come to know the product is rejected saying it's non Ajio product. I have proof and uploaded photos also. It's been 15 days not any update when I receive my product back.”

AJIO.com 1 star review on 19th March 2023

Helpful Report

Posted 2 years ago

“I Order black printed kurta but delivery boy delivered me a pink Palazzo today which I have not ordered nd also that Palazzo dnt have price tag ..nd delivery also to much late.”

AJIO.com 2 star review on 19th March 2023

Helpful Report

Posted 2 years ago

“Such bad service. Ordered a top from their site for the past 4 days its been showing that the product is going to get delivered. Still haven’t received it and continuously fake attempts to deliver the product is happening. Customer care is so useless they dont know anything. Worst experience. Their delivery partner is also bad.”

Helpful Report

Posted 2 years ago

“The return policy is too pathetic. I placed the orders and didn't liked the product so requested a return. But it is not arranged by the team, and said that our pic up is not available in your area. Now my question is if you can deliver the order then why the return in not available.”

Helpful Report

Posted 2 years ago

“Very bad experience.. poor customer service... N worst product.. never buy anything from this site they r cheaters.”

Helpful Report

Posted 2 years ago

“Worst shopping app ever. Specially if you have any issues with the item they will not take it back and blame it on you so beware of this Ajio app. I have lost my money.”

Helpful Report

Posted 2 years ago

“Not refunding money since last 1 month”

Helpful Report

Posted 2 years ago

“Looting shop, making fool by showing fake advertising, don't have products, of you pay in advance, consider your money lost. No customer reviews option on products. Very low quality products.”

Helpful Report

Posted 2 years ago

AJIO.com is rated 1.2 based on 1,857 reviews