AJIO.com Reviews

Name: AJIO.com
Rating: 1.25

1.3 Rating 1,635 Reviews

4 %

of reviewers recommend AJIO.com

Company Reviews

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Metrics

1.3

Based on 1,635 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 32%
Accurate And Undamaged Orders	Greater than 54%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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AJIO.com 1 star review on 16th November 2024

Prem Pashte

AJIO.com 1 star review on 9th November 2024

Aishwarya Burman

AJIO.com 1 star review on 6th November 2024

Akshay

584

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Yah ajio company Chor Hai bahut Sare logon ka Paisa khaya is company ne Mere to only ₹600 De kya pata kitne logon ka inhone Paisa khaya Hoga return nahin kiya hoga please Sabhi Logon se request karta hun is company per trust na Karen inhone only one week mein mera payment return karne ki baat ki thi abhi tak ine Logon Ne Mera payment return nahin kiya hai to kripya Sabhi se request hai is company per koi bhi trust na Karen”

Helpful Report

Posted 2 years ago

“I have already returned the product once in your specific time but again they gave the same product only back to me. Where is my fault in this? I have already sent you images above all that you are asking again and again. Since so many days you have been saying you will resolve issue on 6th of September and this is how you resolve? When I call on your customer care to speak to your people you don't have that option only and after asking again and again to call me also you do not call Where is customer's fault?? I ordered Ritu Kumar top Gave money for it What I got was totally different and low quality Asked for return and they took back and gave the same only Shame on you and your stupid service. Extremely poor service!”

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Posted 2 years ago

“I has a very bad experience with Ajio and I just wasted my money and time on this. I ordered a saree and I dint like the quality. Hence I initiated return. But they said I have to self ship it. After a lot of discussion with customer care I shed shipped it. Many courier were not accepting it due to the address was not servisable. But finally one courier accepted and now they are at the pin ode but they called and said it's an interior village and is not able to deliver. Again when I called customer care, they don't have any info only they say plz mail to ajio email ID.they just don't have any information and not able to help for anything. I guess I have wasted my money n all my time n talking to customer care and writing multiple mails to ajio. Suggest everyone to never yse Ajio again.”

Helpful Report

Posted 2 years ago

“The boss tshirt that I got from ajio developed wrinkles around the neck on a single usage.its been more than 3 months and no satisfactory resolution has been provided.leave apart the apathy and disconcern shown by ajio post sales.now the resolution that is being given is for me to take the tshirt to the nearest boss store.well the nearest boss store is a five hour journey from my town.(had a store been close enough would have I ordered an expensive product online).so you expect me to spend more than rs 10000/-and waste an entire day of work just to get my complain registered with boss with no gaurantee of any satisfactory resolution.”

AJIO.com 1 star review on 7th September 2022

Helpful Report

Posted 2 years ago

“I ordered a Joe Pollen T-shirt. For one wash the color of t-shirt as spread. Worst product. Waste of money.”

AJIO.com 1 star review on 6th September 2022

Helpful Report

Posted 2 years ago

“Very worst delivery system on my order. Customer care support won’t give any solution for an issue. Worst online shopping app. I don’t recommend shopping on Ajio.”

Helpful Report

Posted 2 years ago

“Fake customer care support...problem will not be solved so dnt go for it”

Helpful Report

Posted 2 years ago

“I am shocked how this big company has no customer service number. The number which is available kn website is totally useless or I gues sits a wrong number. The mail service is also very delayed. You get wrong products from this website. Buy your products from other websites.”

Helpful Report

Posted 2 years ago

“Worst service ever, delivered wrong size and even after two months of follow ups also they are not picking up the product. Whenever we call customer care they say 48 hrs and that never comes. Useless team”

Helpful Report

Posted 2 years ago

“I have ordered women shirts n I got men shirts they have not yet took back the wrongly delivered product”

AJIO.com 1 star review on 2nd September 2022

Helpful Report

Posted 2 years ago

“Hi, I have three products to be returned and I have initiated the return before the return policy date itself but it's been more than 20 days everyday I get message stating it's out of pick up but no one is coming to pick the product nor calling me and if I call to the mentioned number it wil get disconnect after beep sound.. But if they want to deliver the product and take the money they will reach correct time but to pick the product they don't have time....I have very much fed up and it's so much frustration calling them everyday and telling them same story repeatedly...it's costing me 3k and it's a loss for me. I m requesting evey one pls don't use this app very worst service and even product cost is very high wr the quality of the product is not capable of so much cost. It's worst app I can say. Pls use flipkart they will delivery the product on time and also pick the product and refund on time even the quality is worth paying the money.. Pls pls don't use this app orelse u will be in trouble and hit ur head.”

Helpful Report

Posted 2 years ago

“Horrible return policy, and even more horrible customer care services. Products are highly priced and cheap. Refunds not timely.”

Helpful Report

Posted 2 years ago

“Ajio sarvice support number 6372-228-5244 all order return/refund request related information just problem solution Ajio sarvice support number 6372-228-5244 all order return/refund request related information just problem solution Ajio sarvice support number 6372-228-5244 all order return/refund request related information just problem solution Ajio sarvice support number 6372-228-5244 all order return/refund request related information just problem solution Ajio sarvice support number 6372-228-5244 all order return/refund request related information just problem solution Ajio sarvice support number 6372-228-5244 all order return/refund request related information just problem solution Ajio sarvice support number 6372-228-5244 all order return/refund request related information just problem solution Ajio sarvice support number 6372-228-5244 all order return/refund request related information just problem solution Ajio sarvice support number 6372-228-5244 all order return/refund request related information just problem solution Ajio sarvice support number 6372-228-5244 all order return/refund request related information just problem solution Ajio sarvice support number 6372-228-5244 all order return/refund request related information just problem solution Ajio sarvice support number 6372-228-5244 all order return/refund request related information just problem solution Ajio sarvice support number 6372-228-5244 all order return/refund request related information just problem solution Ajio sarvice support number 6372-228-5244 all order return/refund request related information just problem solution Ajio sarvice support number 6372-228-5244 all order return/refund request related information just problem solution Ajio sarvice support number 6372-228-5244 all order return/refund request related information just problem solution Ajio sarvice support number 6372-228-5244 all order return/refund request related information just problem solution Ajio sarvice support number 6372-228-5244 all order return/refund request related information just problem solution”

Helpful Report

Posted 2 years ago

“It’s a thief company . Delivered empty box and customer care is blaming me for not checking the box before taking the delivery. Lost Rs 4000”

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Posted 2 years ago

“Irritating advertisement too much”

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Posted 2 years ago

“Past 5 days i got msg only.. U will get delivery.. But still deliver not happend... And didn't get call also.. I dont get proper communcation also... Pls send my order updates as soon as possible”

Helpful Report

Posted 2 years ago

“Even after return is picked on 20 Aug 2022 refund is not happen till now.”

Helpful Report

Posted 2 years ago

“Worst comapny, worst products, worst app , worst delivery partners , nd in last worst ever coustomer care, even they don't have manner how to talk women's ,waiting for last 10 days for exachanging my order, These company are looting us”

Helpful Report

Posted 2 years ago

“Dear Ajio team, With reference to the above mentioned order ID: EX0016545563. I have booked exchange for 2 - Tshirt on 10 th August. Your commitment date is 16th August then 22nd August. But till i didn't receive the items. Is it correct way to maintain the customer?. This is not a first time. Always i have faced this problem.day by day i m waiting for the items which will make me in depression. What type of customer service you have. Finally you will reply "this is due to some technical error". If you are not able to keep your commitment don't take the order.dear Ajio team don't laugh when you read it.this is very shameful to Ajio. I need immediate action in this regard. Regards Kavirangarajan Hey There, Thank you for reaching out! We will get back to you within 48 hours. However, in some cases, the response time may be a little higher than usual due to large volumes. Meanwhile, If you have questions about your order or any product, please check out our self-care option clickhere and answers to FAQs https://www.ajio.com/selfcare. Best Regards, AJIO Customer Care Team Email us @ customercare@ajio.com Our Contact centre is operational from 6 AM - Midnight, 7 days a week Note: We do not demand your banking and credit card details verbally or telephonically. Please do not divulge your details to fraudsters and imposters falsely claiming to be calling on our behalf. I am still waiting for your response. Show quoted text Very very worst service by Ajio team.there is no response from your side. A fine day will come soon. That day you have to face the problem. Show quoted text”

Helpful Report

Posted 2 years ago

“I ordered a Jhon players shirt by looking the size chart. The measurements for the medium size are misplaced on the row for large size. All the measurements are totally incorrect.”

AJIO.com 1 star review on 28th August 2022

Helpful Report

Posted 2 years ago

AJIO.com is rated 1.3 based on 1,635 reviews