AJIO.com Reviews

Name: AJIO.com
Rating: 1.24

1.2 Rating 1,747 Reviews

4 %

of reviewers recommend AJIO.com

Company Reviews

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Metrics

1.2

Based on 1,747 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 32%
Accurate And Undamaged Orders	Greater than 54%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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AJIO.com 1 star review on 17th January 2025

Sanoopkurungodan

AJIO.com 1 star review on 16th January 2025

Nagesh

Rishabh Chopra

AJIO.com 1 star review on 15th January 2025

Samir Khan

625

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was my worst experience ever. I’ve never faced problems ordering online even from small, home brown companies to big companies like tata luxury, zara etc. but ajio surprised me that online shopping can be worst experience. First they shipped my order 15 days later after multiple complaints. Then they only partially shipped and partially cancelled my order too. Moreover when I received the order the bag was WRONG. I did not order the bag I received. The condition of the bag was as if it was second hand. So disappointing and dissatisfied. Pathetic customer services and services over all as well.”

AJIO.com 1 star review on 14th December 2022

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Posted 2 years ago

“I was buy GAP brand full sleep T shert rs.2150 this is chiting after one week it's like I was buy footpat never ever buy Ajio fully chiting”

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Posted 2 years ago

“Worst Service I ever seen. I have ordered shows from AJIO once I received that product I am shocked to see the quality.. I requested return request and they fixed the return schedule. when their person came he was rejected to accept reason is no Tag with the product. Actually without tag product sent to me. Now AJIO saying that they can’t do anything. This is a new era of cheating from AJIO…”

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Posted 2 years ago

“Bought puma shoes but delivered sandals and unable to return the product tried reaching customer care they just try to manipulate you saying sometimes saying logo is not visible sometimes saying this number is not visible that number is not visible.I have sent atleast 4-5 times asked picture of the product and invoice still can't return. Even one time they mailed me that return is initiated but after sometime they called me said please resend the required documents again after which i didn't receive any reply from them.I ordered the product in oct and now it's dec , so u can see easy and quick there return policy are They even once tried fooling me saying this product is not returnable and when I reminded them of previous mail communication they searched for other execuses This is totally fraud first they send wrong product and they don't return it.I still have the product”

AJIO.com 1 star review on 8th December 2022

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Posted 2 years ago

“Hey My name Rabir Singh Maine ek order kiya tha jiske paise maine pay kr diye the aur maine use cancel kiya aur uske paise mere wallet me aa gye the, ab apne aap logout account ho gya h mera aur login kiya to usme koi bhi details nhi h aur na he usme koi paisa h, Customer care vale call nhi lg rhi h , bahut he ghtiya service Ajio App ki My mail id”

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Posted 2 years ago

“My a/c has been blocked , my refund amount is in the blocked a/c , & now they are not returning my amount , I called so many times to customer care , I mailed AJIO team , very bad response , no money returned”

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Posted 2 years ago

“I'm so happy...I love this product and Quality”

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Posted 2 years ago

“Never order with Ajio they don't deliver your order on time and cant resolve isse they says wit for another next for days”

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Posted 2 years ago

“I ordered an El Paso black boots but they delivered me a completely different boots(a very colourful one😡) Even after the pick up has been completed and the last date for initiated refund date has cross the deadline, I haven't received my refund till now😡😡 very very very disappointed. Have been shopping online on other apps also but this was the worst experience I have.”

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Posted 2 years ago

“The worst site ever.I purchased sketchers shoes worth Rs 2000 bt I received it in badly worn out condition. I have raised complaints so many times n everytime they tell me that one employee will come for pick up n I will get the refund back but nobody comes to take the return”

AJIO.com 1 star review on 1st December 2022

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Posted 2 years ago

“Please don’t buy Puma Shoes from Ajio as they are cheating by sending very poor quality shoes. Shoe sole come out separately in few days and when I contacted for warranty they ask to contact Puma and Puma ask to contact Ajio. Both are playing.”

AJIO.com 1 star review on 29th November 2022

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Posted 2 years ago

“Product is good nd the delivery man is also good 😊”

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Posted 2 years ago

“I seriously request people do not fall under discounted scheme and sale, AJIO is the worst online shopping app I have experienced. Trust me”

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Posted 2 years ago

“Hopeless service. Didn't expect this ridiculous service from Ajio. I booked a few pants and shirts on 23rd November for my son for our travel. I ordered them only because the delivery would be on 25th, as per Ajio website. If you can't deliver products so early put the correct delivery date and not put the customers in trouble like this. And extra work for me now that I've to go shopping again for those clothes. And the worst this the clothes are not shipped but you can't cancel the order at your end. And your ridiculous system says the refund takes 15-20 days! That's insane. I will never want to shop with Ajio ever again. Its disgusting and disappointing.”

Helpful Report

Posted 2 years ago

“I placed an order two times. Both the times, the order got delayed and not delivered on time. It was too late one time & other time it was not even delivered. When I speak to customer care, they will cut the call in the middle. Ajio needs to improve the customer support and the trust towards their deliverables.”

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Posted 2 years ago

“Worst app possible ...have been trying to get a delivered for last 10 days ..but with no results .. amazing performance at the time of such competition available.”

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Posted 2 years ago

“I also have the worst experience with ajio. The product has picked up on 1st November. Still not received the refund. I would suggest not to buy from ajio.”

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Posted 2 years ago

“I ordered one jacket and one pullover, not delivered yet. Also I complained 3-4 times but they commit to deliver by given time but not delivered. Worst experience ever with ajio , totally waste of time, I am not gonna suggest my references for this app”

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Posted 2 years ago

“Ajio has the worst customer care team...this is regarding returns they only give you false assurance that return will get picked, then ask you to rate them after call but do nothing.....Awful experience regarding returns...now stuck with a Rs 5000 small size pair of shoes as return window closed. 🤬”

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Posted 2 years ago

“Ajio sarvice support number 9263-30-2500 all order return/refund request related information just problem solution Ajio sarvice support number 9263-30-2500 all order return/refund request related information just problem solution Ajio sarvice support number 9263-30-2500 all order return/refund request related information just problem solution Ajio sarvice support number 9263-30-2500 all order return/refund request related information just problem solution”

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Posted 2 years ago

AJIO.com is rated 1.2 based on 1,747 reviews