ALEKO Reviews

Name: ALEKO
Address: 8307 S 192nd St, 8307 S 192nd St, Kent
Rating: 3.85

3.9 Rating 3,252 Reviews

70 %

of reviewers recommend ALEKO

3.9

Based on 3,252 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 73%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About ALEKO:

ALEKO Products was established in 2005, as a small family owned business, located in Seattle, Washington. From that time, our store has gradually grown and has now newly expanded to Canada. It is an easy, one stop shop to access all of our unique varieties of products.

Visit Website

Phone:

833-926-2323

Email:

petr.strizheus@aleko.com

Location:

8307 S 192nd St,
8307 S 192nd St
Kent
98032

ALEKO 5 star review on 4th December 2024

177

Anonymous

Anonymous // 01/01/2019

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“Will shop again”

Helpful Report

“The products I have gotten in the past have been great. I will write a review about this opener if it ever arrives. The shipping department uses Fed Ex, when it positively has to be there when we feel like it. Now I have a very agitated customer. I will look to purchase my products elsewhere.”

Helpful Report

“My experience was alienating. I was promised a rod holder that was coming with the boat. My 6 attempts at CSsevice ended up with no resolve. A tracking number was privoded for the item which was never sent. Item is in stock. Upsetting. Irina and Customer Service Managers have refused the matter, and feel strongly about never making a big purchase here ever again.”

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“This is the 3rd item I've purchased from Aleko, they are all excellent. What has impressed me most is the genuine waterPROOF (not "resistant" , not supposed - to - be-but - isn't) nature of the products. I used a 12'x12' canopy over a small stage at a festival, where it deluged for two days. The PA, amp and all electronic gear were perfectly dry at the end of each day and since then, I have been a die-hard recommender of Aleko products. You will not be disappointed.”

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“.”

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“Your. Part worked verry good.”

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“Delivery not in time”

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“The product is exactly what we wanted it came fast and costs less than anywhere else”

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“Quality product food pricing fast delivery I would highly recommend!”

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“Good quality product”

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“my order 37519 I made august 14, they supost to be free. But I paid $30.01 for rush delivery. Today is August 21 and I don't revived yet.”

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“Dual gate motor for AS1200 is complete junk! We had problems with it fron the beginning. In a matter of months, we had to have the slave arm replaced, the master arm replaced, the mother board replaced, plus the wind kept braking the housing for the arms. Incredible and very cheap junk!! I would not EVER recommend this product. It all ended up in the trash.”

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“I love the gate and the closer I bought from you guys. Quality is as good or better than the ones available locally from welders and gate suppliers. Delivery was fast, hassle free, and you can't beat the prices!”

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“Order arrived short by 5 cartons. Roadrunner wouldn’t give me the time of day and said to call seller. I did immediately and Left message on Friday and again this am. It is now 4:00 pm Monday and have still not heard anything back whatsoever. Giving it 24 more hours and then filing a claim with my credit card to cancel the purchase. This is not the way I like to do business.”

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“arrived promptly , looks sturdy, easy to put up.”

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“Very well made products.”

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“Very unpleasant experience! Ordered custom gate with this company and was giving 8 week lead time. Asked for an update several times from there sales team and was ignored all 3 times. Tried to cancel this order and all the sudden the gate was in manufacturing, but still over a month out from delivery. This is after a 2 month wait already. I run a business and now am going to have a custom gate sitting in my warehouse because I let my customer cancel do to this company’s negligence.”

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“The light weight pen was great against our front porch railing and the heavy duty pens worked great for enclosing the back yard patio for our Shih Tzu mix dogs. Now we can all relax together”

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“Service was good. Price was good. Product was as advertised.”

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“I can't wait to use the lights for a party . I am going to put them in Mason jars and around a table.”

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ALEKO is rated 3.9 based on 3,252 reviews