ALEKO Reviews

Name: ALEKO
Address: 8307 S 192nd St, 8307 S 192nd St, Kent
Rating: 3.85

3.9 Rating 3,252 Reviews

70 %

of reviewers recommend ALEKO

3.9

Based on 3,252 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 73%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About ALEKO:

ALEKO Products was established in 2005, as a small family owned business, located in Seattle, Washington. From that time, our store has gradually grown and has now newly expanded to Canada. It is an easy, one stop shop to access all of our unique varieties of products.

Visit Website

Phone:

833-926-2323

Email:

petr.strizheus@aleko.com

Location:

8307 S 192nd St,
8307 S 192nd St
Kent
98032

ALEKO 5 star review on 4th December 2024

177

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Reliable and easy to use.”

Helpful Report

“This is our 2nd replacement awning fabric . We were so pleased with the 1st one we ordered a second. Great price & great quality. Thank you ALEKO.”

Helpful Report

“Ordered on 11/27 and not received yet!!!”

Helpful Report

“Great LOW PRICE$ and SUPER CUSTOMER SERVICE...THXS😀”

Helpful Report

“Bad service”

Helpful Report

“Best dry wall sanders, I ever bought, price and quality is EXCELLENT!”

Helpful Report

“Poor mfg and QC Contact customer support but never got response back.”

Helpful Report

“Thanks”

Helpful Report

“Ordered a motorized 12x10 Awning and had everything delivered except the motor part. I hired contractors and an electrician for the installation and they had to stop when they noticed that the motor was missing. I called Aleko and they did give me a $15 refund and told me I should receive the motor in 2 days and would email me a tracking number. As of right now I have not received a tracking number and worried they still haven't shipped it out yet. You would think they would overnight the shipping, but they didn't.”

Helpful Report

“Cannot find anyone in the Atlanta area to service the dual swing gate openers. They all uniformly say they do not service it as it does not meet industry standards. Had to cancel my order since I could not find anyone to work on it.”

Helpful Report

“Works well.”

Helpful Report

“ordered their LED lights and they came in as candescent light bulbs for Christmas decorations on November 30th been sending e-mails and multiple pictures back and forth ever since and now taking a loss on how much I spent because they refused to give me all my money back, looks and acts like a fly-by-night company be aware stay away. all this time I wasted with emails and pictures I should have went to the local store and picked up Christmas lights for my kids.”

Helpful Report

“I have replaced the mother board five times in four years. I wish I would have spent the money and bought a more reliable unit somewhere else.”

Helpful Report

Hello, Thank you very much for your feedback. I am very to hear about your experience upon receiving our product. Aleko does have a 1 year warranty in case there are any issues. After that one year, we offer guidance on what to purchase to ensure your unit stays working properly if there are any issues. Please contact our technical team at 253-246-8222 ext 4 so they can assist you. Thank you, ALEKO

“Ordered another gate operator. Have other operators and they have worked great for years.”

Helpful Report

“All products bought work well.”

Helpful Report

“I would like to give you five stars but every time you try to reach costumer service it’s almost impossible and when you do they aren’t really helpful, but I think they products are really good for the price!!”

Helpful Report

“We purchased two 18foot gates. The staff person was great. She asked questions that we hadn’t even though about. Extremely helpful, professional and easy to talk to.”

Helpful Report

“Liked the product in the ad, loved the product when I received it, only good things to say about this product, and the company!”

Helpful Report

“Looks good. Looks as pictured and even better with ornaments”

Helpful Report

“I bought a Christmas tree that said it was in stock and available to ship, after 2 days it hadn’t shipped so I emailed support and they said they were out for the season and it would ship NEXT FALL when they got more in. My confirmation email said nothing about this and during those 2 business days, no one contacted me to tell me that. At least I was given a prompt refund.”

Helpful Report

ALEKO is rated 3.9 based on 3,252 reviews