Alert 1 Reviews

Name: Alert 1
Rating: 4.45

4.5 Rating 1,330 Reviews

85 %

of reviewers recommend Alert 1

4.5

Based on 1,330 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Phone:

1-866-802-3676

Email:

sales@alert1.com

Location:

1000 Commerce Park Drive, Suite 300 Williamsport, PA17701

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Alert 1 5 star review on 19th December 2017

Earl

Alert 1 5 star review on 17th August 2017

Anonymous

Anonymous // 01/01/2019

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“Help arrived in minutes after being called and all help that arrived at my house were very attentive. I was very pleased with Alert 1. I am now recovering from a broken hip. Thanks for being there for me. Sincerely, Laverne Moser”

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Posted 6 years ago

“Called my son for help.”

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Posted 6 years ago

“Please change email address kamalsan@att.net or vegas4bev@cox.net. they sent exactly what we needed, they were fast.”

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Posted 6 years ago

“The one time the button got pushed and it was by accident, but my father (Norman) couldn't get to the phone in time, you did a fantastic job. You notified us, got the paramedics out to the house and, fortunately, all was well. We're very happy with the service.”

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Posted 6 years ago

“My mom was impressed with the person who answered her”

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Posted 6 years ago

“Promptness to alert and notification to listed family members.”

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Posted 6 years ago

“Very quick in responding”

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Posted 6 years ago

“You were very helpful!”

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Posted 6 years ago

“Quick response, and calling others on call list to let them know I had fallen, and to ensure them that I was ok and help was on the way.”

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Posted 6 years ago

“very fast efficient and capable service”

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Posted 6 years ago

“I would suggest however that when you call those on list for notification that the caller ID say Alert1 instead of State call is originating from”

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Posted 6 years ago

“You are always there when we need you. And if we have questions, you get us answers quickly.”

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Posted 6 years ago

“On the phone as soon as the button was pushed! Then, they called my phone tree right away so my family met the aid car and me just before we left for the hospital. Having Alert1 makes my family feel more secure knowing I have access to help all the time.”

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Posted 6 years ago

“Quick response with phone call. Staff member provided good information and recommendations.”

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Posted 6 years ago

“Ist active test. Carolyn fell, did not have her Alert 1 wrist or pendant with her (lesson learned). I was at the drug store for about 45 minutes (lucky). When I came home, she had been on the floor in the hallway (no phone in reach.) I pushed your button and response was immediate, you called EMERGENCY SERVICES. All turned out well. Thank you.”

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Posted 6 years ago

“I was not at home when my mom, Nelle, fell and she was able to get the help she needed.”

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Posted 6 years ago

“Thanks for responding to my call. The people who came with the ambulance were so good and caring. The only problem is the alert machine was so slow to answer the call. I timed it and I noticed that it took about 4,minutes before I got an answer. Please check on this because the time of responding for help is really important for emergency cases. Thanks again!”

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Posted 6 years ago

“I fell while losing my balance and called you...I asked that my responders be called and sure enough your system and responders worked fine.. Friends came and helped me get up. I was so happy my daughter had enroled me in your program/ Josephine Morss”

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Posted 6 years ago

“We’re very quick to respond. Thank you!”

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Posted 6 years ago

“I purchased this for my 82 year old father who has frequent falls and it has been a life saver! The only complaint my father has is the button seems to be very sensitive and he has pressed it accidentally a couple of times. When this happens he cannot get to the box fast enough to cancel. It would be nice if he could cancel the request right from the activation button he wears around his neck. Thank you”

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Posted 6 years ago

Alert 1 is rated 4.5 based on 1,330 reviews