Alert 1 Reviews

Name: Alert 1
Rating: 4.45

4.5 Rating 1,330 Reviews

85 %

of reviewers recommend Alert 1

4.5

Based on 1,330 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Phone:

1-866-802-3676

Email:

sales@alert1.com

Location:

1000 Commerce Park Drive, Suite 300 Williamsport, PA17701

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Alert 1 5 star review on 19th December 2017

Earl

Alert 1 5 star review on 17th August 2017

Anonymous

Anonymous // 01/01/2019

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“Contacted EMS, daughter & son-in-law to bring help.”

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Posted 7 years ago

“My name is Nicole Walls, and Roy is my grandfather. When he had a medical emergency last Saturday and pressed his button, help was here right away, and we're very pleased with that fact. However, the next day my mother accidentally set off the alarm, and no one ever answered. True it wasn't a real emergency, but if it had been... Well, we sure hope it never happens again.”

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Posted 7 years ago

“All of your employees were wonderful. They knew what they were doing and they handled me very gently and securely. Even though I had to go to the hospital, I was treated with respect and made to feel I was going to get better. Thank you all for your efficiency and kindness.”

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Posted 7 years ago

“Ambulance arrived within 20 minutes”

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Posted 7 years ago

“Prompt service.”

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Posted 7 years ago

“Alert 1 promptly notified the paramedics to respond to a heart attack they arrive in a very timely manner. Thank you Alert 1 for the prompt response.”

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Posted 7 years ago

“Very quick response time to my family.”

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Posted 7 years ago

“Thank god for you! My grandmother actually had a hemorrhagic stroke and we were able to get her to the hospital. She is in ICU but would have died had it not been for alert 1!!”

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Posted 7 years ago

“I am writing this review for my mother. She has a pendant with fall protection that she wears around her neck. There are times that she will activate the button by mistake but even when she does the operators are friendly and quick to respond to make sure she is ok. A few nights ago she called me and woke me up to tell me that her blood sugar was reading 400 and that she was in bad shape. I told her to press her button and headed to her house. I received a call from your staff alerting me of the dispatch and situation as I was leaving. When I arrived 10 minutes later emergency services were already on scene treating mom. Thank you so much!”

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Posted 7 years ago

“I'm happy that you alerted local EMS when my mother fell. It's unfortunate you didn't provide the right lockbox combination for the front door key so EMS could easily enter the house. You did so the last time she fell and the system worked flawlessly. This time, however, EMS broke through the back door. Doug Sherman (son)”

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Posted 7 years ago

“They responded right away when the fall indicator was triggered. Thank u”

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Posted 7 years ago

“Quick, courteous responses.”

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Posted 7 years ago

“This is Susan's son, I thank you very much for the prompt response. She is doing well, thx”

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Posted 7 years ago

“Mom fell at home. She was able to tell them that she was ok but needed help to get up. They call me (her son) and I went over to her house. Thank you.”

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Posted 7 years ago

“Many times I don't need the paramedics either go to emergency at the hos[ital, Dont'you have your own people that can help ? many times people only need a stand up without paramedics orfirefighters”

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Posted 7 years ago

“They were here fast, and they were friendly and helpful”

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Posted 7 years ago

“FIRST RESPONDERS AND MY DAUGHTER CAME AND GOT ME TO EMERGENCY. I'M BANDAGED AND BACK HOME, THANK YOU. SINCERELY, BILL”

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Posted 7 years ago

“I was just checking the system and your immediate response comforted me that if I was having a true emergency....you would be right there to help me. Thank you.”

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Posted 7 years ago

“Responded promptly and sent EMS quickly”

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Posted 7 years ago

“My Father, who lives two hours from me, fell in his bathroom. Once he knew he couldn't get up, he used the Alert One necklace. Your operator was there right away and ended up calling the authorities for assistance. Paramedics, Firemen, and Maryland State Troopers gained entry and helped him. He would have been on the floor for a very long time if we didn't subscribe to your service. This is the best money I ever spent.”

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Posted 7 years ago

Alert 1 is rated 4.5 based on 1,330 reviews