Alert 1 Reviews

Name: Alert 1
Rating: 4.45

4.5 Rating 1,330 Reviews

85 %

of reviewers recommend Alert 1

4.5

Based on 1,330 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Phone:

1-866-802-3676

Email:

sales@alert1.com

Location:

1000 Commerce Park Drive, Suite 300 Williamsport, PA17701

Write Your review

Tell us how Alert 1 made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Alert 1 5 star review on 19th December 2017

Earl

Alert 1 5 star review on 17th August 2017

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I din't have alert one”

Helpful Report

Posted 9 years ago

We apologize, our email was sent to you in error due to a glitch in our system. The issue has been fixed, and we have confirmed that you are unsubscribed from future emails from us.

Posted 9 years ago

“I just called Adele & she stated that she did not press button. Please indicate the exact date/time the button was pressed. Thanks, Adeles daugheter Regina Pierce”

Helpful Report

Posted 9 years ago

Hi Regina, We apologize, our email was sent to you in error due to a glitch in our system. The issue has been fixed, and we are sorry for the confusion. Best, Alert1

Posted 9 years ago

“The service was stopped and the pushbutton wass returned to you many months ago”

Helpful Report

Posted 9 years ago

We apologize, our email was sent to you in error due to a glitch in our system. The issue has been fixed, and we have confirmed that you are unsubscribed from future emails.

Posted 9 years ago

“Hi, yes Aida is fine. We were checking the equipment . Thank you so much for the alert.”

Helpful Report

Posted 9 years ago

“Thanks for your response. Your item was return 2 years ago. Albert has passed away. So this time you did not do very well. Today I can only give you one star.”

Helpful Report

Posted 9 years ago

We apologize, our email was sent to you in error due to a glitch in our system. The issue has been fixed, and we have confirmed that you are unsubscribed from future emails.

Posted 9 years ago

“The unit was sent back months ago. I suggest you upgrade your records”

Helpful Report

Posted 9 years ago

“thought response would be sooner. thank you.”

Helpful Report

Posted 9 years ago

“Oressed the button to have rescue come because my Moms blood pressure was extremely low. we heard sirens but no ambulance - fire engine drove by - I had to flag then down. They received the call as a fire and no paramedics were dispatched! However the firefighters were trained in ALS and did BP, EKG on my mom and she was fine. Our home BP Monitor needs to be updated which I'm doing today.”

Helpful Report

Posted 9 years ago

“When did this event occur? The last call 2 months ago was a miscommunication.”

Helpful Report

Posted 9 years ago

“He is doing well and in the hospital. Thanks”

Helpful Report

Posted 9 years ago

“thank you = she did not push the button/did not mean to... but I was able to check and make sure she was ok! Thanks Ok so this is the second time in two days that the machine has gone off. She was in the living room, the machine is in the kitchen. She says she was sitting listening to the radio and it went off. So I am concerned that maybe there might be something wrong with the machine = is there a way to check this?”

Helpful Report

Posted 9 years ago

“I am confined to a power wheelchair but have the ability to walk a few steps while holding on to something sturdy. As I tried to transfer to my bed, I slipped down on the floor. I was not hurt, however, I am not able to get back into my chair once I am on the floor. My first contact on the list, who lives in my guest apartment was called. As he was getting dressed and coming over to my part of the house, EMS arrived. It was just a matter of a few minutes. The EMTs asked a few questions and helped me get into my bed. It is certainly a comfort to have the button, and to have immediate assistance. Messages were left with my two other contacts, who checked with me later in the day. Thank you for this valuable service. Your team on the phone are always polite, efficient and pleasant to talk to. Anne Kay”

Helpful Report

Posted 9 years ago

“As Mom's caregiver I couldn't be more happy with your service.”

Helpful Report

Posted 9 years ago

“The land line was down momentarily when I most needed it in order for Alert to help me, so I dialed 911 directly and then I had about 10 paramedics on site. I only plan to pay 1 service, so do not charge me because I was not able to contact Alert as the 1st choice as expected. This is why I got the service to begin with and it wasn't working.”

Helpful Report

Posted 9 years ago

“Nathan was extremely helpful. All went well. EMT came quickly. She is now recovering in a local hospital. Thank you. Signed: her son, jim”

Helpful Report

Posted 9 years ago

“THANK YOU FOR BEING THERE FOR IRENE ' SHE IS HOME NOW AND FEELING BETTER . SHE WAS VERY SICK IN HOSPITAL ALL MOST TWO WEEKS. THANK YOU ROBERT POREDA GOD BLESS YOU ALL”

Helpful Report

Posted 9 years ago

“The only complaint I have/had was the paramedics didn't have the code to their lockbox this time. They've had the code in the past.”

Helpful Report

Posted 9 years ago

“They are too old to answer. We are happy with service , they Hit button By Mistake this time Thx! Jane Russo. Daughter/caregiver”

Helpful Report

Posted 9 years ago

“Apparently it was a malfunction in my alert device and we are being sent a new device. Because I have ALS and am unable to talk it was to hard to communicate to the person who answered. By the time I got to the main phone it was to late to shut it down. The emergency fire truck and ambulance showed up within 10 minutes which was quick. Good job on your part!”

Helpful Report

Posted 9 years ago

“all good”

Helpful Report

Posted 9 years ago

Alert 1 is rated 4.5 based on 1,330 reviews