Alert 1 Reviews

Name: Alert 1
Rating: 4.45

4.5 Rating 1,330 Reviews

85 %

of reviewers recommend Alert 1

4.5

Based on 1,330 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Phone:

1-866-802-3676

Email:

sales@alert1.com

Location:

1000 Commerce Park Drive, Suite 300 Williamsport, PA17701

Write Your review

Tell us how Alert 1 made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Alert 1 5 star review on 19th December 2017

Earl

Alert 1 5 star review on 17th August 2017

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Even though it was a false alarm your speedy response was greatly appreciated. Now that I have convinced Bertram to take it of while sleeping I'm sure we are on the right track. Thank you for your service.”

Helpful Report

Posted 8 years ago

“James passed away.”

Helpful Report

Posted 8 years ago

“It hasn't had to be used as yet, it gives comfort just knowing it is there.”

Helpful Report

Posted 8 years ago

“We returned it as soon as we received it. It was the wrong equipment. We decided that we did not want it..”

Helpful Report

Posted 8 years ago

“Currently, I have my Alert 1 with me most all of the time. At night, I wear it when I go to bed and during the day, I attach it to my keys.”

Helpful Report

Posted 8 years ago

“Thank you so much for helping my mother -in-law, she received the help that she needed and all is well.”

Helpful Report

Posted 8 years ago

“This is her daughter that pays for this service and very pleased. Thank you.”

Helpful Report

Posted 8 years ago

“The response was very quick and I was notified immediately, I am her son. I was at her house in 15 minutes and the immediate responders were there already.”

Helpful Report

Posted 8 years ago

“Mother was able to activate the button. Had issues with operator being able to hear her (this feedback provided by mother). Service did call both my wife and my cell. Mother broke her hip and is still in hospital. We will continue service but will conduct test when she is able to return home. Her watch band will also need to be replace since it broke during fall and needs to be replaced.”

Helpful Report

Posted 8 years ago

“Thus service saved my moms life. Minutes counted!!”

Helpful Report

Posted 8 years ago

“Thank you for asking. The Hospital took Xray's and a Ct scan of my brains and everything was normal. So, other than a few bruses, I am OK, just shaken up a bit. Don Dearing said he didn't hear the phone and when they did, could not understand what was going on. I think they will from now on, as they are concerned too. My daughter, Peggy Lewis, will be calling you tomorrow (Wed) about renewing again. Want to know what is available and what it covers. I am still concerned about some changes. I want to thank you for being so prompt. Betty,”

Helpful Report

Posted 8 years ago

“Awesome!”

Helpful Report

Posted 8 years ago

“I'm Floyd's son. His recent button push was accidental and the message you left for me was quick to point that out. I do appreciate that!”

Helpful Report

Posted 8 years ago

“help was called for immediately and contact was made to the listed people to inform of the situation - all expectations were met”

Helpful Report

Posted 8 years ago

“I have seen the commercials from the other vendors and always thought how silly they were, "I've fallen and I can't get up". When it actually happens to someone you love, it brings it into focus. My 85 year old mother, who lives by herself, had her left hip give out on her as she was going for her morning paper, this last Thursday. The hip apparently shattered, then she fell. Once she pulled herself back into the house and gathered her senses, she pushed the pendant button. She was unable to stand and her left leg was twisted unnaturally. Alert 1 performed as advertised. The Paramedics were called, they made entry through the grill work (with the use of the key in the lock box) and had her stabilized and on her way to the hospital in no time. Alert 1 personnel called all the numbers on the list, just as instructed. The episode was frightening, but made manageable through the use of this service. My mother could have expired, alone, and in excruciating pain had it not been for what you did! Thank you very much! Scott”

Helpful Report

Posted 8 years ago

“We Love the "safe feeling" of knowing Alert1 is there for us in an Emergency to call for help. Thank you.”

Helpful Report

Posted 8 years ago

“You responded quickly and got me help. Thank you.”

Helpful Report

Posted 8 years ago

“Very pleasant staff and monitoring staff”

Helpful Report

Posted 8 years ago

“The only complain I have ... despence always 911 first ...when needed 2nd me [wife] cell 972 999 6566 after that our Daughter Heide at 214 864 1713 in that order please Thank you Christa”

Helpful Report

Posted 8 years ago

“I love this company, they've taken such good care of my Mom! She fell yesterday and hit her head pretty hard. She says the next thing she knew the EMTs were there, helping her up! I wasn't in town, but I got a call from Alert1 and they told me she was doing okay. I was able to drive up last night to see her. She has a sore head, but is otherwise doing well. Thanks so much Alert1!”

Helpful Report

Posted 8 years ago

Alert 1 is rated 4.5 based on 1,330 reviews