Alert 1 Reviews

Name: Alert 1
Rating: 4.45

4.5 Rating 1,330 Reviews

85 %

of reviewers recommend Alert 1

4.5

Based on 1,330 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Phone:

1-866-802-3676

Email:

sales@alert1.com

Location:

1000 Commerce Park Drive, Suite 300 Williamsport, PA17701

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Alert 1 5 star review on 19th December 2017

Earl

Alert 1 5 star review on 17th August 2017

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My mom wasn't feeling well and wanted to get in touch with me. I had talked to her earlier and when she hung up the phone it didn't disconnect, she wasn't aware of that so she panicked and pressed her Alert 1 button. I was on my way over when they called, they said it was not an emergency, and my mom wanted me to come over. They called me a second time because my mom was worried that I didn't get the call, it's a 20 minute drive. When I got to her home I pressed her button and let them know that I was there and that it wasn't an emergency. They where so helpful. It is a great feeling knowing that all she has to do is press her button and someone will be in touch with her. Thank you.”

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Posted 8 years ago

“The ambulance was very prompt after Alert 1 contacted them. Was not necessary to be hospitalized. Went to physician the next day for follow-up. Everything is OK. Thank you!”

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Posted 8 years ago

“She hit the button by mistake.”

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Posted 9 years ago

“you did very well overall.”

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Posted 9 years ago

“I have never taken the product out of the box and activated it, so I have no idea how you show a record that it was pressed.”

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Posted 9 years ago

We want to apologize for the confusion. Our email was sent to you in error due to a glitch in our system. We have fixed the issue so that this won't happen again. Best, Alert1

Posted 9 years ago

“This unit is no longer at my father's house. He passed away in May and the unit was returned. Please update your records.”

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Posted 9 years ago

We want to apologize for the confusion. Our condolences on your loss. Our email was sent to you in error due to a glitch in our system. We have fixed the issue so that you will no longer receive any emails from us. Best, Alert1

Posted 9 years ago

“Agnes pressed the emergency button because it was flashing and she was concerned that there was a maslfunction. The operator said that she would call Agnes back but never did”

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Posted 9 years ago

“Love the system. Albert passed a year ago and is now being used by Michelle Feldstein. Thank you”

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Posted 9 years ago

Thank you for your reply. Our condolences on your loss. We will update our records so that future emails are addressed to Michelle. Thank you for being a part of the Alert1 family! Best, Alert1

Posted 9 years ago

“We don't have a button!”

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Posted 9 years ago

“Service was cancelled over a year ago, I don't think getting an email is a satisfactory way to check on someone.”

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Posted 9 years ago

Hi Alberta, We want to apologize for the confusion. Our email was sent to you in error due to a glitch in our system. We have fixed the issue so that you will no longer receive any emails from us. Best, Alert1

Posted 9 years ago

“I did not intentionally activate the button. Nobody called and no one came. If I did need help, I would have died. The system did not work. What am I paying for? Albert Blunt 239-738-8712”

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Posted 9 years ago

Hi Albert, We want to apologize for the confusion. Our email was sent to you in error due to a glitch in our system. Your button was not pressed, which is why we did not send help. Please be assured that we will get you help if you do press your button. Best, Alert1

Posted 9 years ago

“If my button was pressed, why didn't you answer the call? Fact is, I didn't press the button. It is a good thing that I realy didn't need you, I might be dead now if I had needed you help.”

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Posted 9 years ago

Hi Marie, We want to apologize for the confusion. Our email was sent to you in error due to a glitch in our system. Your button was not pressed. Please be assured that we will get you help if you do press your button. Your safety is our top priority. Best, Alert1

Posted 9 years ago

“Albert does not have an alert button. Better get your facts straight.”

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Posted 9 years ago

Our apologies, our email was sent to you in error due to a glitch in our system. We have fixed the issue so that you will no longer receive emails from us. Best, Alert1

Posted 9 years ago

“Received a notice with a concern that Alert 1 button was pushed over 6 months after my mother passed away and we returned the equipment.”

Helpful Report

Posted 9 years ago

Our condolences on your loss. We want to apologize, our email was sent to you in error due to a glitch in our system. We have fixed the issue so that you will no longer receive emails from us. Best, Alert1

Posted 9 years ago

“You have sent erroneously.Do not have this service. Albert Honschopp”

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Posted 9 years ago

Our apologies Albert. Our email was sent to you in error due to a glitch in our system. We have fixed the issue so that you won't receive any further emails from us. Best, Alert1

Posted 9 years ago

“Apparently it was accidentally pressed because I am fine.”

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Posted 9 years ago

“All were false alarms but your people are very patient and professional Thank you”

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Posted 9 years ago

“I AM FINE. I PUSHED THE BOTTON BY MISTAKE.”

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Posted 9 years ago

“I in Pittsburgh since Sept. 15 and will be back in Miami on Sept.19. I don't know how my emergency device was activated. I hope you did not call 911. please let me know. Thanks, Agnes Weisz”

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Posted 9 years ago

Hi Agnes, We are sorry for the confusion. Your emergency device is fine, and 911 was not called. Our email was sent to you in error due to a glitch in our system. We have fixed the issue so this won't happen again. Thank you for being a part of the Alert1 family, we hope you enjoy your time in Pittsburgh! Best, Alert1

Posted 9 years ago

“It took about 45 seconds before you responded through the box. I was only doing the monthly test as you suggest, so there was no emergency.”

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Posted 9 years ago

Alert 1 is rated 4.5 based on 1,330 reviews