Alfa Travel Reviews

Name: Alfa Travel
Address: Alfa Travel Ltd Euxton Lane Euxton Chorley, Lancashire
Rating: 3.64

3.6 Rating 305 Reviews

64 %

of reviewers recommend Alfa Travel

Company Reviews

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Metrics

3.6

Based on 305 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5

Visit Website

Phone:

08451 305666

Email:

sales@alfatravel.co.uk

Location:

Alfa Travel Ltd Euxton Lane Euxton Chorley
Lancashire
PR7 6AF

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Alfa Travel 1 star review on 30th June 2024

Mrs Norris

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Organisation at Tamworth was poor/non existent, such a waste of time. Hotel was dated but clean and the staff were pleasant. Food was mostly boring and tasteless. Room was incredibly hot and the sash window was broken. TV signal in room was very poor and Wi-Fi in room was non existent. Air conditioning on coach broke (presumably due to poor maintenance) in a heat wave too!”

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Posted 2 years ago

“I have just arrived home from Cavendish Hotel in Exmouth. Well what can I say the staff were very friendly and professional. Lisa the manager must be very proud of them. The food was excellent plenty of choices and brilliant entertainment. I did meet one of your driver's Jim what a very nice man he was. Brilliant holiday hope to see you soon.”

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Posted 2 years ago

“Just returned from our first ever coach holiday. We certainly weren’t disappointed. Stayed at the Croit Anna Hotel 3 miles from Fort William. We had a wonderful day on the Jacobite express to Mallaig as well as Isle of Skye, Inverness etc etc. Thanks to our wonderful driver David Yeates he went the full mile to be both informative and helpful and quite a character. Would not hesitate to consider another trip with Alpha. All went perfectly to plan. Excellent value.”

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Posted 2 years ago

“We have been on 5 holiday's with Alfa and although the hotel's maybe slightly older and may need some updating they are alway clean, great food and great staff, look forward to the next one”

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Posted 2 years ago

“Selborne Hotel Dunoon, photo in brochure very misleading, the chequered part of the garden is filthy and overgrown, 2 bags of rubbish just dumped there, horrible overgrown land opposite the main entrance which by the way isn’t the photo of the lovely garden in the brochure. The lounge we used was very dated and looked out onto a filthy, mouldy set of tiles would not go here again, I have emailed the company with the photos and complaints but I doubt anything will be done”

Alfa Travel 1 star review on 2nd July 2022

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Posted 2 years ago

“Just returned from a 5 day trip to Torquay coach from Reading was a Bluebird coach driven by an amazing young man named Jack who was excellent made our holiday, nothing was too much trouble for him very patient. Gave us lots of imformation about the area and where we were visiting. Would be more than happy to travel with him again.”

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Posted 2 years ago

“Ian Stewart was our coach driver to Great Yarmouth he was one of the best he made our holiday great Made everyone welcome and happy Thanks Ian”

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Posted 2 years ago

“Just returned from Scotland, our driver Don, was excellent he made our trip really enjoyable and kept us entertained. All hotels used good. Did think however we could have come home rather than stop over night, but realise drivers time maybe exceed. Booked again, well worth it.”

Alfa Travel 5 star review on 9th June 2022

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Posted 2 years ago

“Hello just travelled with alfa on the historic houses of Kent tour. Our driver Ian was excellent and a very good driver. He made everyone feel welcome. Could you please pass this review on to Ian. Yours Mrs rosemary Rowley. Trip number was 5249/”

Alfa Travel 5 star review on 4th June 2022

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Posted 2 years ago

“I have just returned from Bridlington staying at the Monarch Hotel . I was very impressed with holiday hotel was lovely staff great . Our driver was very good and helpfull . I would certainly reccomend your company and hope to travel with you again”

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Posted 2 years ago

“Alfa Travel made us so happy because everything was perfect. We have just returned from eight night self drive holiday at The Queens Hotel in Blackpool. After lots of cancelled bookings last year and the fact that I need a wheelchair I was apprehensive. I needn’t have been. Everything was perfect. The room with shower. The friendly staff. The food. You have made one couple very, very happy. We are already booked to go again later this year. THANK YOU ALFA.”

Helpful Report

Posted 2 years ago

“Have just returned from a holiday with you on Northumbria & Beamish tour, This was a good holiday overall, but were very disappointed with the other day trips, there was nothing to do in Durham only the Cathedral, the castle was closed. The Thursday Coastal trip was only the Amble Harbour Village which was all of thirty minutes, the second place everyone just got off the coach, had lunch and got back on, then we were taken to Bamburgh Castle which was ridiculous price to enter and did not have time anyway the toilets were way up the road, a lot of the elder people could not be expected to climb up to the castle anyway. Michael our driver was fantastic but he can only go where he is told to go. The hotel was okay but there was no entertainment on any night at all. The pick up and transfers were very good and well organised. Most of the passengers said we would have had a better Thursday if we had gone somewhere like the Metro centre or even into Newcastle. this tour spoilt what would have been a better holiday.”

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Posted 2 years ago

“What is happening at South Mimms Interchange? Hardly anyone to tell you what time to get your coach for onward travel. On return trip, even worse - just 2 staff. No information on what time coaches were departing or which minibus to get on. One poor woman got left behind. No Alfa Travel coaches either. Had great Easter break in Weston Super Mare, but a lot more helpful staff needed at interchange.”

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Posted 2 years ago

“Excellent value for money. The hotel in Criccieth is very good, lovely room , friendly staff and delicious food with excellent service from restaurant staff. The trips to Portmerion and Caernarfon were interesting . Criccieth is quiet but very pretty. We have nothing but praise for the Alfa organisation from booking to returning home from the interchange. This will definitely be the first of many future holidays with Alfa.”

Helpful Report

Posted 2 years ago

“We have just come back from Westport Co Mayo where we stayed at the Westport Woods hotel. The hotel was very good, very clean and a really nice place to stay. The only negative about the hotel was the limited food choice in the evening.We were there for 4nights and vegetable soup was a starter each night, 2 nights it was smoked salmon and mash accompanied every main course. One night I had spring rolls for my main course, it came with mashed potato,salad and coleslaw! The food was plentiful and well cooked apart from the veg which was overcooked. It was the only thing that would stop me staying here again. The town of Westport was quite small and a typical Irish town but it was a friendly place, thankfully the weather was excellent last week. We had 2 trips out to Kyle more Abbey and a boat trip on the Tuesday and then on Thursday to Achill island which was really spectacular, we went down to Westport harbour and into the town on the Wednesday which was Dave our brilliant drivers day off. We were away for 6 nights and had an overnight stay on the outskirts of Dublin on both the outward and return journey. The overnight hotel was very good,very modern and very clean and the food was very good. Overall an excellent holiday with a lot of lovely people, we. thoroughly enjoyed ourselves.”

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Posted 2 years ago

“Myself and two friends have just returned from Royal Tunbridge Wells. Our coach driver Tommy Cooper was second to none, he did a sterling job. The Mercure hotel was also excellent.”

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Posted 2 years ago

“Disgusted 2 yrs in a row you have cancelled my holiday... with no reasonable excuse leaving me only to get a refund... there are no alternatives to my booking because there is now no availability.. you do so without apology , explanation or compensation you are a disgrace and I WOULD NEVER BOOK WITH YOUR COMPANY AGAIN ..”

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Posted 2 years ago

“Just returned from 4 day break in Ilfracombe. Hotel was very good but food a bit hit and miss. Good driver but did talk a lot. My only gripe is the fact the two ‘half day’ trips were in fact only 3 1/3 hours from leaving the hotel to returning. Only had about 1 hour 50 min in each place and with day 1 and 4 only travelling to and from the resort the holiday wasn’t very good value. Usually use a company that stop somewhere on the way, 2 full days out and stopping somewhere on the way home.”

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Posted 2 years ago

“Once again a grea coach holiday, this time at Tenby. Great hotel, staff, food and evening entertainment. Our driver ian Stewart was fantastic- great sense of humour and couldn't do enough to help us. Looking forward to next trip.”

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Posted 2 years ago

“Fantastic holiday in cromer returned yesterday the hotel was fantastic the hotel staff could not do enough for you so plesent great location great driver perfect in every way de stress time for the job I do perfect 10 out 10 definitely recommend”

Helpful Report

Posted 2 years ago

Alfa Travel is rated 3.6 based on 305 reviews