Allstate Private Car & Limo Reviews

Name: Allstate Private Car & Limo
Rating: 4.00

4.0 Rating 717 Reviews

1 %

of reviewers recommend Allstate Private Car & Limo

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4.0

Based on 717 reviews

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About Allstate Private Car & Limo:

Established in 1982, Allstate Limousine has provided New York City and the Tri-State area with more than 30 years of reliable transportation services.

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Anonymous

Anonymous // 01/01/2019

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“On time and very pleasant”

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Posted 7 years ago

“I made a reservation for a car to pick us up at our hotel and get to the airport. Given my previous experience (our airport pickup was great and arrived before our flight did), I was expecting them to be a few minutes early. When the car still hadn't arrived a few minutes after our prearranged time, I called and was told that not only had a car not yet been dispatched but it would probably be another 30 min. If I had been late, they would have charged for each minute of waiting time but All State didn't even have the courtesy to call me prior to my reservation time to let me know they wouldn't be able to meet their commitment.”

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Posted 7 years ago

“We ordered a car for pickup at the airport and the car never showed up! We called the company and they said they couldn't give an estimated time for when someone would be there. We waited for over an hour and they still never showed. Please do NOT waste your money on this service!!!”

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Posted 7 years ago

“Great service. Driver was early and very accommodating.”

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Posted 7 years ago

“The driver was very nice and accomodating”

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Posted 7 years ago

“When we arrived we were greeted with a "Your Late" from our driver, because you know, it's our fault the plane was delayed 1 1/2 hours. Apologies made on we go to our destination only after the driver had a full blown argument with the lady at the payment kiosk. Welcome to New York I thought! In silence we drove to the apartment where we were to be dropped off. On arrival we got a grunt of "payment by booking card, tip in cash" A tip for what?! To avoid any arguments we paid the guy and let him on his jolly way. The driver we had on our return trip to the airport was the complete opposite, smilie, chatty and full of the joys of summer and did not demand a tip, a tip which we happily paid the man for a brilliant service.”

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Posted 7 years ago

“Our driver was over half an hour late. He was supposed to pick us up for 8:50pm, but arrived around 9:30. Also, the car was FAR from what we expected. I didn't know that a Ford Edge was considered a luxury SUV such as an escalade in which your company falsely advertised. I believe that I shouldn't have to pay this trip before it was a commuters nightmare. Also, the car was very dirty.”

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Posted 7 years ago

“Prompt service but I did pay additional for in airport pick up and he did not come in when clearly there were other companies who did.”

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Posted 7 years ago

“I paid an extra charge for the driver to meet us inside for the pickup. Not only was he not inside, but we had to stand outside in the rain while waiting for him to get there to pick us up. We paid for that service for a reason, still were billed for it, but it didn't happen.”

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Posted 7 years ago

“Driver didn't help me with my bag. Seemed to get upset and sucked his teeth after he made a couple of wrong turns. In a positive note, the car was clean and roomy,”

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Posted 7 years ago

“Driver used Waze to avoid major traffic”

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Posted 7 years ago

“NOT a good rate service. On internet you set the pick-up time writing the flight-number, so for Allstatelimo the waiting time starts from the moment of landing. The driver doesn't write the pick-off time. Total 190 dollars!!!”

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Posted 7 years ago

“Arrived on time, traffic was difficult and he knew lots of alternative routes. Arrived on time. Car comfortable and clean. Excellent service”

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Posted 7 years ago

“Very easy scheduling online, called office with a question that was answered with politeness. Updates on car via text and driver with location when getting off plane. Driver was friendly and helpful with luggage.”

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Posted 7 years ago

“The car was old and not up to standards. Driver was very nice. Expected a newer vehicle. Will use uber next time for a third of the price.”

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Posted 7 years ago

“Driver waited for us even after a delayed flight and bags. Driver was corteus and professional to drive us around.”

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Posted 7 years ago

“Great driver”

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Posted 7 years ago

“Driver tried to make me and my two daughters get out at time square with our luggage instead of taking us to the hotel because he could not make a left turn. I convinced him to circle around but then he got angry when a street fair forced him to go a few more blocks to get around. He again tried to get us to get out evenfurther away and I had to forcibly say I'm not getting out here I paid for a car to take me to my hotel and that's what I'm getting. He delivered us to the hotel but wasn't happy about it. I could get this with an Uber driver for less money. There was also wait time fees which he said he couldn't control. I was at the car within 30 minutes of my plane landing. The reservation said I'd be picked up around 5:10 and we were in the car by 4:45. I believe I am due a credit or refund of some kind and would appreciate someone contacting me.”

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Posted 7 years ago

“Super excellent on time service with a very safe driver!!!”

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Posted 7 years ago

“To be honest, the first car we confirmed through Allstate was great! Today, the driver was rude even though he was in the wrong location (accused us of entering the address wrong). In addition, your site is very confusing. I add my information as the "person making the reservation" and my boss as the "person traveling" yet they only have my details and call me nor have her name or contact details. How is this possible and why then do you have two separate fields?? At first I thought it was great bc I like to have my number as a backup in case my boss doesnt answer but it seems like her details go unacknowledged so why bother putting them in in the first place- if we use Allstate again, I will just put her contact in both I suppose ???”

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Posted 7 years ago

Allstate Private Car & Limo is rated 4.0 based on 717 reviews