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Amazon India Reviews

3.9 Rating 1,725 Reviews
77 %
of reviewers recommend Amazon India
3.9
Based on 1,725 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 33%
Accurate And Undamaged Orders
Greater than 50%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Over A Week
Customer Service
2.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better

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Amazon India 1 star review on 11th November 2024
Anonymous
Amazon India 1 star review on 27th October 2024
Vipin Roy
Amazon India 1 star review on 27th October 2024
Vipin Roy
Amazon India 1 star review on 19th October 2024
MD
Amazon India 1 star review on 18th October 2024
Anonymous
Amazon India 5 star review on 9th September 2024
Nima
Amazon India 5 star review on 9th September 2024
Nima
161
Anonymous
Anonymous  // 01/01/2019
INFERIOR QUALITY PRODUCT SOLD AND NO VALU OF AMAZON COMMITMENT
Helpful Report
Posted 3 years ago
I have a very bad experience in amazon shoping.i purchased a us polo men sleeper on 19th july 2021.and i got the delivery on 22nd july and at the same time I tried the sleeper and its fitting was not good so at the same time i applied for return pickup.then next day when the deleivery boy came to pikup the product he demanded a box whereas the product was delivered to me in polybag only and not in box.so he denied to pikup the same.then i called up amazon customer service they said ok sir we are applying for new return pikup and we have mention that product was received in polybag and ur product will be piked up on 26th july and on 26th the delivery boy came checked the us polo sleeper and return pikedup the same.after 2-3 days i called up amazon customer centre for refund and they said that ur return pikup has been done and u will get the refund in 2-3 days.still i havnt got the refund.3 times in 10 days i called up amazon centre for refund enquiry and they always said that u will get refund in 3-4 days.but i did not get any refund.finally on 8/8/21 when i again called at amazon customer centre they said we will not be able to make ur refund as the deleivery was bad( they said u have returned something else and not us sleeper.i was shocked to hear that.as the pikup boy has checked the product when i handed over to him.and now amazon customer centre is saying that u will not get refund finally after a long dicussion they denied to give me refund as well as no product.so guys i am telling u amazon is a cheat seller.amazon has started cheating and steeling people money.I request u to not puchase from amazon rather purchase it from any other shoping sites which u find safe.
Helpful Report
Posted 3 years ago
I had a very bad experience!! last month I received wrong sizes for 3 kurtas ordered and when I requested for exchange citing the reason as wrong size received they again sent the wrong sizes in exchange that I returned back and then after few days the returns dept is writing mails to me that I have returned wrong item to them !! So disappointing and ridiculous of you Amazon!! What would I do with S size kurta when my size is XL ?? They are threatening to close my account for some unusual activity in my account !! So today I signed out and deleted this app that is full of liars,sick,blind and hypocrite people !! Not interested in buying anything from people who blame customer for their mistakes and shortcomings!! You people really need and IQ test and eye check up for sure! Goodbye 👋
Helpful Report
Posted 3 years ago
Latest scam by Amazon/its sellers. I faced this kind of scenario 3 times. In Amazon product catalogue the country of Origin displayed as India. But once the item delivered on the delivered item in description the country of origin will be Made In China. I called up to Amazon customer care and asked about this. They were ready to return the item and they were not able to identify the flaw in their system. May be for some people this scenario not doesn't make sense. But for the people who think about indian economy it might be a point to think. Also i can say confirm that amazon won't check the orders before delivering them.
Helpful Report
Posted 3 years ago
Amazon didn’t posted my review saying it’s not as per guidelines. I complained their CSR called thrice saying I ordered a product 2 in quantity and received 1 and this wast first instance. Has happened repeatedly with same brand. No Amazon say this should be reported to the seller. My question is I’m TRUSTING AMAZON. For my money and ordering from Amazon WHY SHOULD I TAKE UP WITH THE SELLER ? Why can’t Amazon take up on their delivery channel.
Amazon India 1 star review on 27th July 2021
Helpful Report
Posted 3 years ago
Package shows delivered in their system but we haven’t received it. Tried to contact them but only automated texting available that repeats the same answers over n over. Will we ever get this package? Can their delivery agents be trusted? Why do they mark it as delivered before delivery? Amazon.in needs to scan their delivery agents. Im posting the ph and pin of the agent who is responsible for this. Where is my package?
Amazon India 1 star review on 26th July 2021
Helpful Report
Posted 3 years ago
It's really frustrating to buy anything from Amazon. I had buy Ac and it was not working properly. One time they have returned and exchange but again the new AC showing me the same issue . I talked to one of the agent ( Chandra) was the name to the person. He was so annoying and unknowledgeable. He was saying that you have to pay our installation team only after that my Ac will work fine . Wtf ? I don't want anything installation from your side . Just return my product if it is not working properly. That's not your headache that who will install it or not . Seriously guys Amazon team is sick . I want my money back and take your shitty product back.
Helpful Report
Posted 3 years ago
It happened to me twice. I don't trust amazon payment gateway. Money deducted from my bank but order did not placed. Also money not credited more than a week still waiting. I don't think it will be. It really sucks. So decided not to order from amazon in future.
Helpful Report
Posted 3 years ago
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Helpful Report
Posted 3 years ago
A cell phone monitoring app that allows you to monitor someone’s social media account, especially WhatsApp account is referred to as a Using a WhatsApp spy tool, you can hack WhatsApp account of someone easily. The same tool can also be renamed according to the social media app it is set to monitor. A monitoring tool is specifically designed to monitor someone’s cell phone or computer activity as well as their online activity including social media accounts. This monitoring tool comes in the form of computer software as well as a mobile application, depending on which device your target is using. A good monitoring solution is compatible with all the leading platforms such as Android, iOS, Windows, and Mac. Also, there is no need to root or jailbreak the target’s device in order for a monitoring solution to work. W W W . H A C K E R S P Y V I L L E . C O M (320) 961 4598
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Posted 3 years ago
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Helpful Report
Posted 3 years ago
Received the defective product, found few white spots on the screen. Requested Amazon for the replacement but they denied and initiated refund because of price were increased of the product while it's available with the same seller as fresh purchase. Looks like Amazon policy is not in favour of customer. Another interesting thing is that price of the same product is different for normal and business users. Its around 10% higher for business user. What kind of great benefits Amazon want to give to their business user?
Amazon India 1 star review on 20th July 2021 Amazon India 1 star review on 20th July 2021
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Posted 3 years ago
Help future customers by talking about customer service,// O988 35 I82I7...
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Posted 3 years ago
They were good about few years back, now they are really bad with incorrect ratings and horrible customer service. To maximize profits they have been cutting corners and also compromising on quality. They don't care about their customers even if you report a issue they will assure it will be fixed but nothing really changes. Good bye Amazon moving to Flipkart.
Helpful Report
Posted 3 years ago
Buying becomes easy, with vast selection of products at good prices. Delivery and tracking is very accurate. Returns are also very convenient. The drawbacks... 1. Getting in touch with a customer service executive for things not listed in the app is time consuming and frustrating. 2. So many reviews come up that products being sold through Amazon are fake. It is not clear to the customer what steps Amazon is taking to prevent such fraud
Helpful Report
Posted 3 years ago
Amazon India has tied up with few fraud sellers to maximise profit margin I was victim of one of those sellers,i was sold defective product and later seller and amazon denied to entertain my claim Amazon are getting greedy and need to be taught lessons by customers
Helpful Report
Posted 3 years ago
I have received a wrong item.I reported it as wrong item in track order.Then there was a customer service ,I called them .It was a machine generated call.I asked for return by pressing 1 in the keypad .After that there was no response.
Helpful Report
Posted 3 years ago
I had received my product which doesn't fit me so I returned the product the very next day but later the I had got a call saying that the product which had been returned is not the same product I had been sent.They said both are mismatched.So I didn't get my refund. I hope you inquire about my product and refund. Thank you
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Posted 3 years ago
Just recieved a wonderfull product from Amazon. Muscleblaze Dark Chocolate Peanut Butter. Super delicious in taste 😋❤️.
Amazon India 5 star review on 24th June 2021
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Posted 3 years ago
Maha 420 company. Never ever purchase from this site. They are cheaters selling maha ghatiya stuff on their site. Doing cheating on innocent customers. It should be banned in India
Helpful Report
Posted 3 years ago
Amazon India is rated 3.9 based on 1,725 reviews