Amazon India Reviews

Name: Amazon India
Rating: 3.93

3.9 Rating 1,722 Reviews

77 %

of reviewers recommend Amazon India

Company Reviews

Questions

Metrics

3.9

Based on 1,722 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 33%
Accurate And Undamaged Orders	Greater than 50%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	2.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Amazon India 1 star review on 27th October 2024

Vipin Roy

Amazon India 1 star review on 19th October 2024

Amazon India 1 star review on 18th October 2024

Anonymous

Amazon India 5 star review on 9th September 2024

Nima

160

Anonymous

Anonymous // 01/01/2019

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“I am using amazon since several years, I never had any bad experience. Rather I would say amazon makes customer feel important. Their refunds are prompt.”

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Helpful Report

Posted 3 years ago

“Order # 405-1523704-5126769. AMAZON SERVICE HAS BECOME WORST THAN EVER.DON’T USE AMAZON FOR YOUR PURCHASES AND THEY WON’T DELIVER THE PRODUCT AND THE WILL CANCELED THE ORDER BESED ON THERE NEEDS. I HAVE SEVERAL INSTANCES WITH AMAZON INDIA SERVICE. I WAS THE PRIME CUSTOMER FOR MORE THAN 10 YEARS NOW. IT HAS BECOME Worst service.Handled my money without delivering my order.”

Helpful Report

Posted 3 years ago

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