American Soda Reviews

Name: American Soda
Rating: 4.08

4.1 Rating 2,147 Reviews

76 %

of reviewers recommend American Soda

4.1

Based on 2,147 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Email, Live Chat

Visit Website

Phone:

0161 359 3655

Email:

ben@americansoda.co.uk

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American Soda 5 star review on 28th October 2024

Edwards Norton

American Soda 5 star review on 22nd March 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was a little dissapointed to have to chase up my order after 2 weeks of hearing nothing, and to find my order hadn't been processed and the money taken. However, customer care quickly replied to my email and from that point on, the order was processed, dispatched and received promptly. I was happy with the goods received.”

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Posted 8 years ago

“Guys I have no werds... Your shop is simply awesome... I am so happy to know www.americansoda.co.uk. Thank you :)”

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Posted 8 years ago

“Recently ordered a mixed order of root beer, grape soda and snacks. The order itself was processed just fine, unfortunately the delivery company screwed up badly - the order was split into 2 shipments. One shipment (everything but the grape soda) was left where I had specified, but the other shipment (the grape soda) has gone missing - presumably it was left with a neighbor (it was signed for) but no delivery note was left telling me where it is! The staff at American Soda have tried chasing up the delivery with the courier (Hermes), but as yet to little avail. So well done American Soda for trying, but poor work by the courier - I still haven't found my soda. :(”

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Posted 8 years ago

“Excellent service and user friendly. Quick delivery and all I'd ordered came in tact. Good website and will use again. Thank you American Soda!”

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Posted 8 years ago

“Great service and love being able to get american chocolate here in the UK, I will def be shopping here again, thanks American Soda!”

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Posted 8 years ago

“Excellent service. Delivery times are quick.”

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Posted 8 years ago

“I have brought items from this seller over a long period of time and have always had excellent service both in the quality of the sweets and the speed of delivery, any queries I have had have always been answered in a courteous and speedy fashion, in my opinion they are a 5 star seller.”

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Posted 8 years ago

“The items I ordered were simply fine. I have had them all before in America so I know they are authentic. We do enjoy the items I order but we do have a problem finding several when we go to reorder. We will continue toborder from your company. Your delivery is very prompt.”

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Posted 8 years ago

“I will start with the good things. My order came quite fast and I was pleased with that and it had everything I ordered in it, however the Cheetos they sent me were out of date! I did. See that it said that some of the things might be out of date as its being posted from far but it was 3 weeks out of date and that's kinda ridiculous. Which means when they sent it, it was already off.”

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Posted 8 years ago

“Great!!!”

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Posted 8 years ago

“My order got left at a neighbours house as I wasn't in at the time, but when I went to that house they said they never got a package so I got I contact with Hermes and they said the note was an error and ignore it because it hasn't been delivered I spoke to 3 people all disconnecting me and after a few days my other neighbour knocked on the telling me they had my parcel so after being told it was an error and to ignore it by 3 people my neighbour actually had it the whole time and they wrote the wrong house number on the card posted through my door which I was not happy about. But on the bright side the Order was right and it was all nice”

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Posted 8 years ago

“Everything went well, fast delivery. Will order from you again. Thank you and have a nice week.”

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Posted 8 years ago

“One out of the 2 cans of soda I had received was badly dented all around but didn't affect the product but one of packets of chips must of popped open in transit which made them go stail and fall out into the box.”

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Posted 8 years ago

“Bei der Lieferung fehlte was wurde aber berechnet. Sonst OK.”

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Posted 8 years ago

“Happy with the products, but was expecting longer expiry dates on the cake mixes rather than just a few months.”

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Posted 8 years ago

“when I received my gift, some of my products inside were dented/broken. also I did not receive my package directly to me, it was given to one of my neighbors first. it was ok service, but could be better.”

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Posted 8 years ago

“Delivery was fast and very good price. Stuff is vell packed. Snack's where fresh and was very price range was also very cheap. I totally gonna order again, something else here. I only complain is that. There is no Monster energy Drink variations.”

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Posted 8 years ago

“It is a good idea to offer US sweets in germany. My beloved Milk Duds were delivered very soon an everthig was perfect.”

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Posted 8 years ago

“Quick delivery, good choice of items ????”

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Posted 8 years ago

“I have ordered several times from American Soda and not really had a complaint about the products or customer services. The one thing that I would like to see is a packing receipt in with the items or if a product is not in stock an email or a letter inside as a sticker on a product is hard to miss. If trying to be eco-friendly an email would be great. I have had some items that are short on date but that is to be expected for some items. I find it great that I can order things that I miss and can not get any where else without it costing the moon. For those who may complain about the costs you have to factor in the cost of the item originally, which may include sales tax - then you have to figure in the postage and packaging from the USA and then you have to consider the cost of any customs charges. Sure there are a few things that are a bit pricey but in the long run it will still be cheaper than if you were going to import the items yourself. I know this as I have family in the states and I asked them to price things for me exactly and then asked them to price the P&P and est customs charges we are getting good value for money from this company. And for anything that you think is too pricey well get the ingredients at a shop most things can be made from scratch. I thank American Soda for making things a bit more homey (excuse spelling) one of the other things is the postage and packaging - it is easy to spend the allotted amount for free shipping and it is with you in about a week, I often go above the allotted spend for free shipping but I use the next day delivery service its value is outstanding.”

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Posted 8 years ago

American Soda is rated 4.1 based on 2,147 reviews