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Amplifon Reviews

3.0 Rating 261 Reviews
49 %
of reviewers recommend Amplifon
3.0
Based on 261 reviews
Customer Service
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Anonymous
Anonymous  // 01/01/2019
I always have a very good experience with Amplifon. Everyone is extremely pleasant, welcoming and professional.
Helpful Report
Posted 10 years ago
While I had no problem with the service at the Huddersfield Shop it was apparent within a day or two that the settings were not right for me. Yes I should have gone straight back with it but I was going through a seismic shift in my work and had to try and operate in a manager's role (told for 6 weeks) for nearly 7 months. When I was contacted by "the office" to go for a check etc. I gave notification that I was not at all happy with my aids. To be fair the settings are much better now but I was amazed that with all the technology available the settings were so far from what I need for my surrounds. It is one thing trying them out in a carpeted and quiet room but when one goes out into the "real world" the scene is very much different. As I said it is now much better but I was initially very disappointed.
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Posted 10 years ago
I was very insecure at the thought of using hearing aids. Those feelings were unfounded. Mr. Barlow at Ampliphon has helped me all the way through the experience. There have been trial and errors, but nothing has been too much trouble. I get an appointment if not the same day, certainly within a few days. Things have now settled down and the correct fittings and settings have been made and is now a joy to be able to hear what is going on around me. My husband is glad that we don`t need to have the television `jumping off the floor` in order fo rme to hear it.
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Posted 10 years ago
As ever an efficient and review of my auditory acuity, comfort and overall satisfaction with my hearing aids. Adjustments were made and I was supplied with necessary domes for the next 6 months and both batteries and wax filters for a couple of months. All this in a bright, cheerful and friendly environment. A very satisfied customer.
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Posted 10 years ago
Excellent product and service
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Posted 10 years ago
Bill E is excellent. Audiologists tend to be very prescriptive, but I use my aids selectively and he has included features he probably disapproves of but which work for me! The aids are marvellous except for one thing - they frequently cut out (to protect from loud noise) when e.g. someone laughs loudly but they take 2 mins to restore during which time I can't hear anything much... John B
Helpful Report
Posted 10 years ago
The enormously expensive and sophisticated Widex Dream product is let down by a very obvious lack of awareness of customer needs suggesting low grade management in the central supply chain. As examples: the aid's carrying case has no provision for spare batteries or wax protectors. The Amplifon battery pack is of poor design functionally and absurdly the batteries are colour coded in camouflage brown to make them hard to see if dropped. Attempts to palm off this customer with counterfeit wax defenders that were not easily removed was not appreciated. Supplies of consumables should be available overnight by post. That said I have every confidence in the audiometrician.
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Posted 11 years ago
I've had amazing service from the team at my local branch. Very friendly, arming and helpful at every step. I've never felt as if anything was any trouble and each visit has been enjoyable. Far better service than I have received from the NHS hearing people!
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Posted 11 years ago
The staff are very hospitable & friendly. The enviornment is very relaxing & you feel really at ease. There is a wide range of excellent products on offer & your very knowledgable hearing care specialist will advise you on what is best for you. Amplifon I would definately reccomend.
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Posted 11 years ago
I have previously been using the NHS service, but I decided to go private due to the range of choice available in the private sector. I was very pleased with the service I received the ease of use, the friendly service received the follow up care was excellent. Highly recommended!!
Helpful Report
Posted 11 years ago
I am at the moment in contact with Amplifon regarding miss-selling of a hearing aid to my uncle. This response is not from Mr Arrowsmith but I am acting on his behalf. I therefore feel it not appropriate at this stage to comment further. What I want to comment on is the lack of published price lists for the hearing aids by the company.
Helpful Report
Posted 11 years ago
Extremely helpful and very rapid action. Excellent explanation of my needs which matched an NHS assessment in accuracy. NHS could not respond for 6 months. I was forgetting I was wearing my aids very soon after receiving them. Thank you
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Posted 11 years ago
most impressed . service first class.price could have been a little lower .but like all things you only get what you pay for ! i only wish i had invested in an aid years ago . what a big change it as made to my life !!!
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Posted 11 years ago
I found the consultation process very good and I am happy with the hearing aids I ended up with
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Posted 11 years ago
Every aspect of the Amplifon service I have found to be excellent. My hearing aids from Amplifon have truly changed my life. I never realised how disadvantaged I was until I started using them. But the product is only half the story. The care and attention I've had with every aspect of my purchase has been second to none! Thank you Amplifon.
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Posted 11 years ago
I was impressed by the depth of investigation, analysis and explanation that preceded my purchase. The follow up since has been superb. I didn't expect to benefit from such attentive and knowledgeable service. My hearing aids are unobtrusive and have really made a difference to my working day.
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Posted 11 years ago
I was impressed bythe
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Posted 11 years ago
I purchased a set of hearing aids from Amplifon in April 2013 after a hearing aid test. I have found the service provided to me to be excellent in that whenever I had any problem regarding feedback I was able to get an appointment easily and quickly and the work proved to be excellent. I have built up an excellent relationship with the Amplifon team and have no hesitation in recommending them. V.L. Walker, Maidstone
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Posted 11 years ago
Special thanks to Mr. Matthew Allsop who was very helpful and friendly.
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Posted 11 years ago
I love my hearing aid. It is small and discrete and does the job.
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Posted 11 years ago
Amplifon is rated 3.0 based on 261 reviews