Amplifon Reviews

Name: Amplifon
Rating: 3.01

3.0 Rating 267 Reviews

48 %

of reviewers recommend Amplifon

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3.0

Based on 267 reviews

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My father ib kaw is 72 abd lives all aline. 1 month after buying hearing phone it stated giving priblem. Its horrable experience as no one bithers to repair it. We are repeatedly complaining and there is no response. Rubbish service. Please dont buy”

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Posted 10 years ago

“Rubbish”

Helpful Report

Posted 10 years ago

“My mother saw a advert in the paper and had a appointment booked for today Monday 22 09 14, in the afternoon . At 16.00 my mum called them to find out iamplifier advisor was coming. The response was. Oh if he isn't there by now he wont be coming I will good another appointment for the 1st of October They did not apologise, or give any explanation to why the appointment wasn't kept. My sister phoned them at 17.00 to talk about the offer of the free amplifier , the operator said they close all the computers down at 17.00 . After reading some of the revenues, people are being ripped off they don't quote prices except for the free amplifier, what Thayer are not saying is the device to use the amplifier will cost you thousands of pounds , please beware of this company. If their customer service is poor before you buy imagine what it will be like when you complain C.Stimson Surrey”

Helpful Report

Posted 10 years ago

Dear Mr Stimson, We would like to investigate what has happened in this instance. Would it be possible to provide details of the branch in question so we can find out exactly what has happened. Kind regards Amplifon Customer Services Team

Posted 10 years ago

“In 2008 as a result of a leaflet drop I visited Amplifon's place in Gloucester. That was 6 years ago. The "Consultant" after various so called tests recommended certain hearing aids costing WELL OVER £2,500! Since then I have been up and down for so called "TESTS" - which they based all on some "magic" computerised so called "Analysis". The Consultant never listened or effected my requests. Most times he would say "wax in your ears" - most times he found none! I visited another source. They tested me, they examined me - THEY FOUND NO WAX! They provided me with a set of Hearing Aids AND LISTENED TO MY REQUESTS. THESE WORK COMPLETELY SATISFACTORILY. Amplifon have proved themselves useless This month, July 2014, I wrote to Amplifon's Head Office. All I got was a lousy reply with off the file stock sentences which make an excuse from a politician read like gold! L. PRESCOTT.”

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Posted 10 years ago

“I am at the moment in contact with Amplifon regarding miss-selling of a hearing aid to my uncle. This response is not from Mr Arrowsmith but I am acting on his behalf. I therefore feel it not appropriate at this stage to comment further. What I want to comment on is the lack of published price lists for the hearing aids by the company.”

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Posted 11 years ago

“Was not impressed with service. I have worn hearing aid since age of 4 so do know what works and what doesn't. First pair of hearing aids that l got worked for a few days then didn't, took them back had them recalibrated same thing happened repeatedly really frustrating as couldn't cope with day to day communications. Then they had a person in from head office to look at them and he examined them and said there was fluff/dirt in them then telling me how l should look after them excuse me l should know, finally got a new pair while investigation still on-going with second aids. These have worked for two weeks so far, today the right aid is playing up am not really happy with them.... sorry”

Helpful Report

Posted 11 years ago

Amplifon is rated 3.0 based on 267 reviews