Amplifon Reviews

Name: Amplifon
Rating: 3.01

3.0 Rating 267 Reviews

48 %

of reviewers recommend Amplifon

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3.0

Based on 267 reviews

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I wouldn't touch this company with a bargepole . I paid 2500 pounds for hearing aids that were not working more than they were. Every time I had an audiology appointment it was a different person,they have a high turnover of staff . When my warranty ran out I was expected to pay hundreds for repairs or buy a new set. I decided to cut my losses and go elsewhere.”

Helpful Report

Posted 3 weeks ago

“Bought swissvoice xtra3355 phones, corded + 2 cordless ,on answering cordless they were out of charge even though they had been on charging cradle all day, i spoke to an adviser who said to return them,i did and on speaking to them again was told, they had fully charged them, then left them all day and only lost one bar, and would have to pay postage to get them back, so returned the corded phone for a refund, they then deducted the return postage which they had not used from my refund. I only had these phone for less than 28 days, spoke to adviser who said they would get a manager to call me still waiting so guess I will not get one?.”

Helpful Report

Posted 1 month ago

“Amplifon team has misguided me. I consulted Amplifon NIBM branch for the hearing aid but the machine given is not up to my requirement. The machine is not useful for my left ear. When I contacted other audiologists of Amplifon and competitors, they suggested me that the machine for left ear is not appropriate. Then why I hv been prescribed a machine which is not worthy for me? I request the high authorities of Amplifon to address my concern. I can be contacted on 9822003203.”

Helpful Report

Posted 3 months ago

“DO NOT DEAL WITH THIS COMPANY! BE AWARE! This has to be one of the worst companies i have dealt with. They have send my Hearing aid for repair months ago and it's still not back. They keep making appointments and cancelling them last minute, and i have already taken 3 days off work for them. Do not TRUST them. This morning again they have cancelled my appointment and telling me they don't know where my hearing aid is. Please go somewhere and buy your hearing aids because this company can't be trusted.”

Helpful Report

Posted 4 months ago

“New hearing aids hurting, Amplifon said they would check them. Gave them 1 aid as needed to be able to hear. Returned to collect they said we don't have it. Know nothing about it. I have 1 aid, not enough.”

Helpful Report

Posted 5 months ago

“I received a new set of hearing aids from Amphlifon, the hearing aids ceased to work properly and I returned them to the Gladstone Office for repair. I was advised that the aids would be tested and sent away for repair if needed. After not hearing anything and being away I returned to the shop and enquired about my aids, I was advise that a investigation would be made as there appeared to be no record of them being received. I followed up a couple of weeks later (being away again) this time i was treat very badly and advised that no one knew anything about receiving my aids for repair but the shop does not issue any kind of receipt to customers that they have taken the aids for testing or repair. I was advised by the very unpleasant gent working there that "he could say I was a liar" which in my book no matter how it is worded, I was being called a "Liar". I was advised to fill in a Stat. Declaration and declare I had lost the hearing aids. There is no reason for me to lie about the loss of the hearing aids because they are paid for by DVA and replacements would issused at no cost if I had lost them. I am still waiting for follow up of my complaint and appear to have been fogged off with the hope I will just go away. Think again.”

Helpful Report

Posted 6 months ago

“Today my 92 year old Mother had an appointment with Amplifon in Macquarie Centre. With mobility issues, she had to get there by public transport. On arriving she was told the audiologist was not there. Two hours to get there and they couldn't be bothered to give her a call. Not the first time this has happened either. Disgraceful. Amplifon confirmed the appointment and had chased her to make the appointment. To make matters worse, the hearing aids have never worked properly since Day 1. Total and utter waste of money.”

Helpful Report

Posted 6 months ago

“My Appointment was at 9.0am. as soon as the shop opened to have my hearing aid repaired. Waiting outside was another customer. When the doors opened the audiologist greeted him and took him to the consultation room. I waited for twenty minutes and ask the receptionist if I had the right day. She said yes and couldnt understand why the audiologist had totaly ignored me. I have that feeling that Amplifon had got my sale and I was now just a nuisance. I walked out to another. pressing appointment I had. I now have only one working hearing aid.”

Helpful Report

Posted 8 months ago

“Terrible customer service. Doesn't honour the warranty on their products and dismissed my concerns. Don't waste time and money buying anything from them.”

Helpful Report

Posted 10 months ago

“I was misled into buying hearing aids totally unsuitable for my hearing loss. After a days wear the hearing aids were returned to the shop with my concerns and complaint. I was given a lot of excuses and again with no satisfactory resolution to my complaint and suffering. I was referred to the cancer department of my local Hospital for suspected cancer of the ear and neck due to the hearing aids being wrongly suggested. I was not given any choice so since then I have not worn the apparatus as they were unfit for purpose. It is now subject to a law suit for misdiagnosis and miss selling hearing aids. The finance company has also been lacking to much help in the matter.”

Helpful Report

Posted 11 months ago

“First off, their provider HearUSA didn’t seem to know what Amplifon was. After figuring it out, HearUSA offered me a hearing aids make/model that they said would cost between $3000-4400 with the Amplifon discount. I talked to Amplifon and asked what their price for a pair of Costco Rexton behind ear hearing aids would cost. They said $1875 EACH, whereas Costco’s price for the same exact hearing aids is $1550 for A PAIR! EVERYONE, STICK WITH COSTCO! Great products and great prices and great warranties/maintenance/zero deductible replacement.”

Helpful Report

Posted 11 months ago

“WON'T STOP CALLING CAN RECEIVE UP TO 3 - 4 CALLS A DAY. HAVE ASKED THAT THEY TAKE OUR NUMBERS OFF THEIR CALL LIST BUT THEY SAY THEY CAN'T. WE HAVE EVEN TOLD THEM WE WILL CONTACT ACCC REGARDING THEIR HARASSING CALLS STILL THIS DOES NOT STOP THEM.”

Helpful Report

Posted 1 year ago

“Most irresponsible and idiotic behaviour. I am 74 yrs old. One Mr. Malles called me and fixed appointment for me at kphb hyd and said that the process wil be 30 mts only. When I went there along with my daughter we were made to wait for more time and one idiot sitting in the reception seat said that I have to wait or one hour and after that the process takes another two hours. I returned back giving left and right to that idiot. On the veey next day Mr.Mallesh called me on my mobile 9901122110 and on explaining the treatment I meted out he said he wuld arrange testing at my residence. After two days another man called me and informed that he would come to do the same but till date no body turned up. For every 10 days one or the other including ladies developed habbit of calling me and when I explained the useless treatment I am facing every tie he/she says would enquire and come back but never. Another idiot calls after a gap of 10 to 15 days and the same thing repeats every time. I am 75 years old I had nover come across such useless organisation in my life time. SIMPLY USELESS AND IDIOTIC. AMPLIPHONE IS not for service but for only playing with public taking advantage of their problem especiakly of senior citizens. Perhaps those idiots think that they will also becoe old and that day is no far. PLEASE STOP PLAYING WITH PUBLIC”

Helpful Report

Posted 1 year ago

“Biggest waste of money. I am a pensioner and they were quick to take my money. After care is rubbish. They do not listen to you. All they do is a quick tweak and send you on your way. Had to go to nhs in the end who I cannot praise enough. Take time to go through everything.”

Helpful Report

Posted 1 year ago

“Worst experience from Amplifon service and staff member poonam Tiwari which recommend me amplifon hearing aid from Dwarika totally waste my 70,000 never by from amplifon 🙏 if you want to waste your money thn go for amplifon”

Helpful Report

Posted 1 year ago

“Don't buy hearing aids that use the Amplifon App . Crashes freezes won't hold volume setting next to useless. Better off without it.”

Helpful Report

Posted 1 year ago

“I haven,t even been to Amplifon and l certainly will never use them. They ring constantly telling me l,m due for a hearing test and l should come in. l can hear perfectly at 70 and tell them that but they don,t listen and say it doesn,t cost anything and l should have a hearing test every year. l got a call later on in the evening a few days ago from a company called Creative Intellectual it was an Amplifon rep telling me l,m due for my next hearing test as it,s been a year since l,ve been to them . l,ve never had a test with them but he sounded like he didn,t believe me. ls this a ploy of theirs to get more people in. And as for free tests who foots the bill ? Does the goverment pay for each unwanted tests we all have . This business is very pushy and l won,t be going to them when l do need a hearing aide in the future.”

Helpful Report

Posted 1 year ago

“I have bought a device of Rs. 65,000 for my mother. After using 5 months, facing problem in device and handed over the device to the shop from where I have bought. Now it has been 20 days taking follow ups. Nothing is shorted.”

Helpful Report

Posted 1 year ago

“Staff in mysore office is pathetic. All three employees are such unprofessional and argues. This is the second time I'm purchasing in a year for my dad My personal experience is bitter..Heard there is a good hearing clinic near Sayajirao road..I regret my decision. Have informed the seniors last time..but their behaviours not changed. Instead threatened saying go wherever you want to go and report. Pls check the office CCTV footage 12/8/230 Time:4.30 to 4.50pm”

Helpful Report

Posted 1 year ago

“Amplifying annoying and a disgraceful Company who harass people if you don’t Buy of them. Went to the Bendigo office to try hearing aids and when told the price I said no. That was two years ago and I receive calls from Amplifon at least twice a week about hearing aids. I have asked politely to be removed from there call list and yes that last 5days and now there calling again, even after threats of legal action they still persist. Don’t go near them they are Rogues overpriced and obviously after consultation have been advised by specialist that I don’t require hearing aids I have just got of the phone or Leanne from amplifon at 1410hrs on the 11/08;23 who assured me over phones both personal and mobile will be deleted from there call list. I hardly believe this will happen but we will see. Do yourself a favor avoid them like the plague. Hard enough”

Helpful Report

Posted 1 year ago

Amplifon is rated 3.0 based on 267 reviews