andSons Reviews

Name: andSons
Rating: 4.43

4.4 Rating 733 Reviews

87 %

of reviewers recommend andSons

4.4

Based on 733 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

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andSons 5 star review on 28th April 2024

Anonymous // 01/01/2019

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“I am very unhappy with this purchase and even disappointed with your company's Customer Service. The reason is that the doctor said my condition is not suitable for using the PE Complete Care Kit, and I accepted the doctor's advice. However, when making the payment, your company still charged me for the PE Complete Care Kit but did not send the item to me. I sent 5 emails in two consecutive days asking about this issue but have not received any reply from your company. This has been very disappointing for me. I hope my problem can be resolved. You can verify the truth of my statement with your doctors. My request is to refund the excess payment I made or to send me the product that was not shipped. Thank you.”

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“Anyone those who still have doubts, don’t. So far it’s working wonderful. Just take low dose first and see yourself. Now can be with my wife without any problem”

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“Bought on 5th Dec. Item still under doctor's approval(20th Dec). Not a reliable service. Email sent to customer service also no response”

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“waited 1 week for the consultation call but didn't receive any. Reached out multiple times via chat in the website but didn't get any response. suddenly just got an email saying the order has been cancelled. wasting my time, I'm a repeat customer, but I'm not coming back.”

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“For many years we have little to none male centric products that covers both mental and health until andsons came. I have been using theirs services and products for more than 2 years now and in love with every single one of it till this date. Their doctor is very friendly yet professional and informative. Higher recommended!”

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“Dr called me to confirm accepted my cancellation and will proceed with refund but sent me the product at the end.”

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“Professional service, good knowledge,prompt replies, qualities medicine very effective, price reasonable. 👍👍👍👍👍”

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“This is a bogus company. Thinking of it, i think the "so-called' doctor who called on me the 1st time to check may not really be a doctor also. Questions i asked were not addressed professionally and the whole selling process (products which requires doctor's approval) is just a marketing gimmick. I smell a rat. i checked with some friends who ordered from here during the early year confirmed on this. Products were 'suspiciously' dubious, the selling process deceiving and all just ordered once and never return. Anyway, my experience is more frustrating. Ordered 5 items on 27 Nov 23 and only received 3 items, which are wrong. Probably they don't have the generic stocks as i was given their company's own packed products. Been calling their number every day and no one pick up. Emailed them on 29 Nov with the picture and they give a cut & paste reply on 30 Nov requesting for time to rectify. Follow up with another email again and it is more than 2 weeks already and there is still no reply. I think my money is as good as gone as they are not responding to my emails and calls. Meantime, check Google Review instead for more genuine review which are not controlled.”

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“Worst experience in my life!”

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“I have been using &sons for roughly a year and is yielding its benefits! Improvements is definitely changed by habits!”

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“Convenient and easy to understand. Please improve on UI/UX. The navigation to go back and forth between cart and purchase is laggy and draggy.”

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“I placed an order for x3 thickening shampoo on 27 Nov 2023, #44033609 but to date (11 Dec 2023), they have not been delivered. On 6 Dec 2023, I tried reaching out via WhatsApp but no one replied. On 8 Dec 2023, I messaged your Instagram profile but nothing has been done either. Please help.”

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“online consultation was a breeze. yet to see results, early in the game.”

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“Professional and maintain a high level of confidentiality.”

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“I have yet to receive my order, my order was not delivered”

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“andSons has provided me an affordable and convenient solution and hope to my problem. Telemedicine is becoming a norm now, andSons is a trustworthy provider. I have been subscribing to their service for more than a year, and the outcome of the treatment that I received is positive so far. I will continue this journey with andSons and I recommend anyone who has similar issue as me to try out.”

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“Very responsive and professional when verifying information. Courier to Sarawak was fast and trouble free. Definitely return for more purchase in the future. Highly recommended.”

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“Customer service didn't bother to reply. So what's the point having a chat box??”

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“After sales service were terrible. No one will pickup the phone. Whatsapp communication is only about marketing. Chat is basically talking to robot. The only response you get is email confirmation after u pay.”

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“value for money”

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andSons is rated 4.4 based on 733 reviews