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Ann Summers Reviews

3.5 Rating 107 Reviews
61 %
of reviewers recommend Ann Summers
3.5
Based on 107 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
On-time Delivery
Greater than 85%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Over A Week
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Phone:

0845 456 6948

Location:

Gold Group House, Godstone Road, Whyteleafe
Surrey
CR3 0GG

How do I contact Ann Summers?
(5 days ago)
You can contact Ann Summers by Email, Telephone and Live Chat.
(5 days ago)
72.22%
Industry Average
Excellent service very professional. Makes you feel at ease like talking to a favourite relative. I didn’t realise I was wearing all wrong sizes till Caroline sorted it out ! I will definitely be going back. I felt much better on the way out than on the way in
- Anonymous
Chloe at the Nottingham branch was fabulous, with a brilliant bra fitting followed by help in choosing the rest of the items I wanted. I am 100% happy with the fit of the bras and the service provided. Highly recommended!
- K Cooper
Hello Ann Summers - THANK YOU IVY IN THE CANTERBURY STORE - KENT!! Very Happy Customer thanks to sales lady Ivy!! It is about 7 years since I went into an Ann Summers shop and last time I did it was Westfields London and I found the staff to be a bit over familiar calling me darling etc. Despite the bras being very good quality I didn't go back as a result. However, yesterday I was shopping in Whitefriars Canterbury Kent and decided to go in to see if I could get a decent bra. I was served and fitted by a young woman called Ivy . She was absolutely brilliant and not only found me the right size bras - but on request matched the 5 bras, I went to not purchase, with underwear. I spent about £135.00 and because of SUCH EXCELLENT SERVICE FROM IVY I have gone on line and spent the same again in underwear - now having the sizes that fit me perfectly!!! AND THANKS TO IVY - I will remain an active purchaser - I do hope Ann Summers reward and look after such excellent staff when you have them on board!!!
- Dorinda (Dodo) Briggs