“All of the agents today were so patient with helping me. I had an issue with my microphone on an app.They took me step by step problem is resolved now Thank you Apple Support 👏🏽👏🏽❤️❤️ Love y’all”
“I ordered iPhone 16 Pro Max on 2nd Oct 24 and waited for 22 days before it was supposed to be delivered today, 24th October 24. I took a trade-in deal which offered me INR 20,400 discount. The old phone was supposed to be checked by BlueDart delivery guy. I was quite apprehensive as to how a delivery guy will check the condition of the trade-in mobile. My doubt was cleared when he took more than an hour to run the diagnostic app called Verify on my mobile and failed every time because he didn't know how to use it. Since he was wasting my time I offered him to pay the balance of INR 20,400 in cash and in return asked him to state in 2 line in a plain paper with his sign that he received the amount so as to make sure I am not in trouble in future. This guy plainly refused to write it. I had already paid INR 1,24,500 almost 3 weeks ago to Apple and I was left to fend myself for the solution!!.
I called the Apple support and asked them to cancel the order and issue a full refund. I later got an email reply from Apple stating that they are cancelling the order because trade-in phone was detected to have damage – very funny!! I had myself called their support to cancel the order and issue the refund to reduce my trouble in the first place. More intriguing was when I checked the status of waybill on BlueDart website and it says “Consignee Refused To Accept”!!.
Both Apple & BlueDart tried to put blame on me when I paid more that 85% of the product value in advance, waited for 3 weeks, tried training BlueDart delivery guy on how the Verify app works, how to use it, tried the Apple support to end my misery but at the end the blame was all on me.
Yes, it was my mistake in the first place to order an overrated iPhone and take all this trouble. I reached out to Apple support again asking them for an apology but got a plain email that they will investigate further and keep my advance payment for another 5-6 days before they could process the refund.
Today after exactly after 14 days they said the refund will be processed I called up the Apple Support and got a blunt reply that the product is stuck somewhere in their return supply chain and the refund will be processed only after they receive the product at their Mumbai warehouse. How am I able to now control how BlueDart work and what is the deal between BlueDart & Apple. I think Apple has lost it completely and I think they are going to either keep it like a pending case or give me some frivolous reason at the end to scam me of INR 1,24,500.
So, guys better be aware of this overrated phone, their trade-in deal and the resultant mental pain and thus avoid iPhone.”
“In a recent case that garnered widespread attention, an organization dedicated to cybercrime investigation and victim support helped unmask a romance scammer who had defrauded multiple victims. The scammer, operating from behind a web of fake profiles and digital anonymity, posed as a charming and financially secure individual, enticing their targets with false promises of love and a shared future. Over time, this individual managed to gain the trust of several victims and convince them to send significant sums of money under various pretexts, such as "emergencies" or "investment opportunities."
The organization, HACKINGPROTEAM, specializes in tracking online scams and aiding scam victims. They were approached by one of the victims, who had grown suspicious after realizing there were inconsistencies in the scammer’s stories. HACKINGPROTEAM quickly mobilized their team of digital forensics experts to investigate. Using advanced techniques in IP tracking, data triangulation, and social media analysis, they were able to trace the scammer's digital footprint across multiple platforms and discovered that the perpetrator operated from a country different than what they had claimed to their victims.
As the investigation deepened, HACKINGPROTEAM uncovered a vast network of fake profiles, emails, and even dummy bank accounts linked to the scammer. Collaborating with international banking partners and cybersecurity experts, they pieced together the scammer's real identity by cross-referencing financial transactions and communication patterns.
Once the perpetrator’s true identity and location were confirmed, HACKINGPROTEAM presented their findings to law enforcement authorities in the scammer's country. This led to a coordinated sting operation, which resulted in the scammer’s apprehension. Authorities were able to seize assets tied to the scam and access the accounts where the stolen funds were held.
In a triumph for the victims, HACKINGPROTEAM and the authorities worked diligently to trace the funds sent by victims and recover nearly all of the stolen money. The recovered funds were then returned to the victims, who were finally able to find justice and closure after their harrowing experience.
This case is a powerful reminder of the importance of vigilance in online interactions and the role that specialized organizations like HACKINGPROTEAM play in protecting vulnerable individuals from digital predators. Thanks to their expertise and commitment, the romance scammer was not only stopped but also brought to justice, ensuring that others could avoid falling prey to similar schemes.
𝐒𝐡𝐨𝐮𝐥𝐝 𝐲𝐨𝐮 𝐞𝐯𝐞𝐫 𝐞𝐧𝐜𝐨𝐮𝐧𝐭𝐞𝐫 𝐚 𝐬𝐢𝐦𝐢𝐥𝐚𝐫 𝐜𝐢𝐫𝐜𝐮𝐦𝐬𝐭𝐚𝐧𝐜𝐞, 𝐈 𝐬𝐭𝐫𝐨𝐧𝐠𝐥𝐲 𝐞𝐧𝐜𝐨𝐮𝐫𝐚𝐠𝐞 𝐲𝐨𝐮 𝐭𝐨 𝐜𝐨𝐧𝐧𝐞𝐜𝐭 𝐰𝐢𝐭𝐡 𝐭𝐡𝐞𝐦. 𝐘𝐨𝐮 𝐜𝐚𝐧 𝐠𝐞𝐭 𝐢𝐧 𝐭𝐨𝐮𝐜𝐡 𝐭𝐡𝐫𝐨𝐮𝐠𝐡 𝐭𝐡𝐞 𝐟𝐨𝐥𝐥𝐨𝐰𝐢𝐧𝐠 𝐦𝐞𝐚𝐧𝐬:
𝐖𝐞𝐛𝐬𝐢𝐭𝐞: 𝐰𝐰𝐰.𝐡𝐚𝐜𝐤𝐢𝐧𝐠𝐩𝐫𝐨𝐭𝐞𝐚𝐦.𝐭𝐨𝐩
𝐄𝐦𝐚𝐢𝐥: 𝐇𝐀𝐂𝐊𝐈𝐍𝐆𝐏𝐑𝐎𝐓𝐄𝐀𝐌𝟎𝟎𝟏@𝐆𝐌𝐀𝐈𝐋.𝐂𝐎𝐌
𝐓𝐞𝐥𝐞𝐠𝐫𝐚𝐦: @𝐡𝐚𝐜𝐤𝐢𝐧𝐠𝐩𝐫𝐨𝐭𝐞𝐚𝐦𝐛𝐞𝐬𝐭𝟎𝟎𝟏
𝐖𝐡𝐚𝐭𝐬𝐀𝐩𝐩 (𝐦𝐞𝐬𝐬𝐚𝐠𝐞𝐬 𝐨𝐧𝐥𝐲): +𝟒𝟒 𝟕𝟓𝟐𝟔 𝟏𝟖𝟕𝟑𝟕𝟕”
“I recently got an iPhone, and the battery is a big improvement over older iPhone models. I’ve used it to capture lecture slides from a distance, and it can be better. As a student, I feel it would be ideal to have more storage options at a reasonable price, given that photos, apps, and school files take up a lot of room. Apple could make storage upgrades and accessories more affordable.”
“Cannot cancel my Apple Music subscription and cannot login into their site. Documented how I've reset my password numerous times and cannot log into the site. Their response: log into the site and cancel. No further help offered. Worst customer support ever.”
“Apple and Verizon both suck we paid $900 to upgrade my daughters phone from a 14 to 15 pro max a couple months ago. Told the lady I didn’t know her iCloud passcode. She still transferred everything onto my daughter‘s phone. She can’t even do anything on her phone and I still keep paying the bill and fighting with Apple and Verizon. They keep telling me there’s nothing they can do but y’all didn’t mind taking my $900 and make me pay monthly payments for the past couple months. The phone is in my name. I have an ID to prove who I am. I even put the card that’s linked to her phone on there and they still won’t help us ”
“I recently noticed that I had unexplained apple charges on my credit card statements. I finally figured out which apple support phone number to call for a live agent. When I called in they couldn't help me because the charges were from my husband's phone. He looked at his phone and the only subscription he had was for Peacock TV. Well, there was also a charge for the same amount under Peacock on my credit card statement. I called in again and confirmed that we had been double charged by apple for the Peacock subscription since February. The agent could only request a refund for two of the charges. "The rest of the the charges were too far back." There is no one she can escalate the issue to so we're just out of luck and they get to keep the money. Talk about a horrible policy where you can't be refunded for a mistake they made. No wonder they're so rich if they double charge people for subscriptions. If you do a subscription through Apple, check your credit card statement like a hawk! They're hoping you don't notice that they're stealing your money.”
“The new iPhone 6 is no better than my iPhone 13 other than that action button they promised it to have AI. It doesn’t have that was a waste of money. Wish to return mine.”
“TRULY THE WORST CUSTOMER SUPPORT - which I never thought Id say about Apple - BUT I MAY NEVER USE AN APPLE PRODUCT AGAIN. This experience has been nothing short of almost traumatic and the "generic" emails I get from Apple that are 'supposed to help' are worded in a condescending way compared to helpful! Truly whomever is making the rules about these emails and wording them should be fired because if any other business sent these emails to customers they would go bankrupt very quickly. How a billion dollar business is able to offer such lackluster customer service is wild. My problem continues to go unfixed - I can't access some apps on my phone I use for business - my job as a Personal Assistant is now being affected and I'm losing income due to the problems w/ my Apple iphone. HELP!!!!!”
“Can people who fall for scams get their money back? Yes, you might be able to recover the money that was taken from you if you were the victim of fraud via an unregulated investing platform or any other scam, but only if you report it to the relevant authorities. It is possible to recover what you have lost if you have the right plan and documentation. These unregulated platforms' operators would probably attempt to convince you that the loss of your money was an isolated incident when, in fact, it was a sophisticated theft. There are tools available to help you if you or someone you know has been a victim of these circumstances. Send an email to recoveryhacker101[at]gmail[dot]com”
“Absolute scam. Avoid apple products. Paid over £700 for a new phone and didnt realise they had once again changed all the plugs / wires so i cant actually charge it or use any of my old iphone chargers etc. Also doesnt work with my powerbank therefore will need to update ALL my accessories. Id expect when you buy a new phone to get the charger INCLUDED in the price. Its a joke and will NOT be using apple/iphones going forward. Scam and a waste of £££”
“I received many extra charges on my credit card. When messaging to resolve the issue I was asked if I would like to speak to a technician. When I said yes, the messaging stopped and a box popped up with a place for me to put my phone number and wanted to charge me two dollars for a call. Ridiculous!”
“I’m tired of all the one hour f@$&$g delays because you of a old subscription on a old account you need to make it easier to cancel subscriptions through the web because im almost about to stop using iPhone because of it”
“I’m very disappointed that Apple could not stop my Apple account from being hacked. They need to protect people who buy their products. I have cancelled my credit card but Apple would not stop the hacker from purchasing an iPhone 16. So sad!”
“I was unable to get connected to my home WiFi on this iPhone 13 where as on iPhone15 it was working fine. I contacted Apple India and got support from Phillip. He checked up my other phone with serial no and told me to show the screen with my camera. He resolved the issue as phone was not updated since June 24. He has been guiding us with great patience and understanding as we are not very tech savvy. Also helped us to back up issues. I am doing my update and phone is working fine. I am personally delighted to interact and resolve issues with Apple rep Phillip. Great help and big thank you”
“Im so tired of apple charging me when i shouldnt be getting charged. I called about a transaction i didnt know about and i got it figured out. While otp i said i just paid for my icloud storage. Literally sense that call yall changed my due date and have been trying to recharge me for it. Is apple literally that broke that you need to try to take 98 cents daily off someones account?”
“Worst customer service. AppleCare+ is a scam, they make it as difficult as possible to make a claim. I’ve been trying for weeks to make a claim for my iPhone, only to be messed around so many times. Apple’s products are already overpriced and prone to being faulty and unreliable, so I thought having AppleCare+ would help with that. After being a lifelong customer after being sucked into the hype as a teenager, I will NEVER buy another Apple product again. I was looking for another laptop/computer and will be getting a PC now. After researching it, I never realised how much Apple marks up their products just for having the name Apple. It’s NOT worth it. It’s simply a designer price tag. Never repurchasing from Apple ever again.”
