Appliance Central Reviews

Name: Appliance Central
Rating: 4.52

4.5 Rating 9,465 Reviews

88 %

of reviewers recommend Appliance Central

4.5

Based on 9,465 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Appliance Central 5 star review on 18th August 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I've not received my carpet cleaner yet so I can't leave a review.”

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Posted 1 year ago

“Received my TV with cracked screen ( big ) , exciting when receiving then see the broken screen, can’t even have my dinner , do disappointed, contact Appliance Central , till now no response yet”

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Posted 1 year ago

“TV unit was delivered next day but it was faulty unit. TCL was reported with video evidences same but they couldn’t find the solution however they advised to contact Appliance Central to get the replacement as my purchase is still in auto replacement period. Appliance Central was informed with Video evidence but they still wanna arrange TCL Inspection. This is pathetic after seeing evidence they still wanna arrange inspection.”

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Posted 1 year ago

“So far I have not received anything yet.”

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Posted 1 year ago

“I placed an order for a Samsung tv .. next day it dropped $400. I called and asked me to email , the sales / pricing section .. price policy .. after 3 emails . No response.. I will try again today ..”

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Posted 1 year ago

“Delivery now 5 days late and no information.”

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Posted 1 year ago

“actually I already write two emails and made one call to ask for a price match as the price is down while I even haven't received it, and received no reply till now.”

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Posted 1 year ago

“Sent a faulty fridge. Called them to replace but told us to send email. We sent many but never got any response back from them.”

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Posted 1 year ago

“Can not give a review of the product when your delivery company has not delivered the item. From the tracking information it has not moved from the pick up point. Aramex has shocking reviews and I think it may arrive in a few weeks if not lost all together.”

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Posted 1 year ago

“Product broken on delivery”

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Posted 1 year ago

“Tv was much smaller than expected so i called to exchange for a bigger tv, they said that there would be a 20% restocking fee* plenty of other online stores that exchange for free! Customer service was very unapologetic and said i should try selling it on marketplace or gumtree.”

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Posted 1 year ago

“Appliance Central are using Aramex, who are completely useless. My parcel was picked up on the 12th December and still hasn’t made it to the depot at the dispatch end, god knows when or if I’ll ever see it, there is no indication of a delivery date and all they say is a generic “significant delays”. Shop local or at least with someone who ships via Australia Post or DHL (or anyone but Aramex).”

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Posted 1 year ago

“The worse experience. Purchased a soundbar, opened the box to realise it was too big. Contacted the store to request a return/ exchange and return in its original packaging and I was told I cannot return as I opened the box, I was also told I couldn’t return even if paying a restocking fee. The worse customer service I have ever experienced and will never purchase from your store again and will be warning other people and making a complaint through the ombudsman.”

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Posted 1 year ago

“I called them just a few seconds after I ordered the product online to ask to cancel my order, and they told me to send a cancelation email. I sent them the cancelation email just minutes after. Now after a week the product just got delivered to my home. They neither replied nor cancel my order. I called them to ask why didn't they refund me and was told if I need my refund I have to bring the product back to their store. But I can not take the product to their store. I haven't opened the product and will wait for them to come and take it back.”

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Posted 1 year ago

“extremely late delivery😓”

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Posted 1 year ago

“I can't believe you cancelled my order 149843. The reason just is can not find a suitable vehicle for delivery.”

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Posted 1 year ago

“unhelpful when requiring a return due to wrong size being ordered, especially as it was quite obvious the box had already been opened when we received it, to be told we couldnt return it because we had opened it. Yes we should have paid more attention to the conditions, but it had not been instualled it had not been used, it had only been unpacked. Will not purchase from again.”

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Posted 1 year ago

“How can I write a review on a product that the company did not deliver. They accepted my order gave me an o/n 149615, then a con note number IZ00331136370. After 7 days I contacted the company asking where was my order , only to be advised that they had no stock to send. Hence 1 star rating . I have cancelled the order and waiting for a credit. Peter”

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Posted 1 year ago

“What a shame I have to give one star, I would prefer zero. The worst online company it has been my misfortune to deal with. Firstly, screwed me on the price. Secondly, took 14 days for delivery. Ordered on 28/11/22 and received on 12/12/22. The item purchased was a birthday present but arrived too late. I was forced to purchase the same item from another company as a replacement. Finally, total lack of communication despite numerous emails. Just plain rude. Suggest you avoid this company.”

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Posted 1 year ago

“not good not good”

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Posted 1 year ago

Appliance Central is rated 4.5 based on 9,465 reviews