Asda George Reviews

Name: Asda George
Address: ASDA House, Southbank, Great Wilson Street, Leeds
Rating: 1.91

1.9 Rating 316 Reviews

21 %

of reviewers recommend Asda George

Company Reviews

Questions

Metrics

1.9

Based on 316 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 26%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Phone:

0800 952 3003

Location:

ASDA House, Southbank, Great Wilson Street
Leeds
LS11 5AD

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Asda George 1 star review on 12th December 2024

Spyridon Bormpantonakis

Asda George 1 star review on 18th September 2024

Jessica Lloyd

Asda George 1 star review on 28th August 2024

Mr Bangura

Asda George 1 star review on 19th June 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Why have all the clothes now changed to suit young people only? I always used to buy clothes but now I can't. Also all the models used now are young and no more than a size 10. Asda appears to forget that most people who buy clothes whilst shopping are not teenagers. Had enough of being made to feel old and fat, now shopping at tesco!”

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Posted 3 years ago

“Order online, after a week no delivery, contact customer service to be told I won't be receiving my items, said I was getting a refund but have to wait 5 days, absolute joke, won't be ordering from here again”

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Posted 3 years ago

“ordered 2 roasting trays as the size given on the website was perfect. When they arrived they were far bigger. I informed customer services and 14 emails later trying to get them to understand. They are now sending me 2 more of the same ones? Why?. I have requested a complaint opened 4 times and still not acknowledged.”

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Posted 3 years ago

“CategoriesBlog JO JohannaGB My ReviewsMy Settings HelpLOG OUT For businesses Your review counts! You reviewed George at Asda Add photo JO Johanna 4 reviews Just now Dangerous isney mickey mouse tug toy… Recently purchased black Disney mickey mouse tug pet toy. You get what you pay for this dog toy looks a bargain sturdy rope and super cute if Disney fan, until your pup chews it's ears apart too find covered in plastic cellophane!!!! Very alarming customer services refused too investigate as I did not have product label/packaging or reciept. Something I did not think I would need to keep given the toy looked good on outside. I left a review on product to have it removed, three times have reworded it keeping too the facts and giving my opinion on the good and bad about product and every time it does not get authorised. Clearly are not concerned that their product is faulty and don't want people to stop purchasing or warn people who have purchased that if they have a pup who chews don't give them this toy or could choke on plastic. Other people I know checked there dogs toy to find exactly the same inside but asda Clearly happy with having a dangerous product. The fact it is clear they don't care and reviews are always good on products as they ban any negative reviews. I posted on social media and got message with a u turn to take item in store so can investigate but given they keep removing my review on the product I doubt very much this will be investigated, trading standards on other hand were very interested. If you purchased this for your pet bin it. Shame on asda utterly disgusted by customer services.”

Asda George 1 star review on 1st January 2022

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Posted 3 years ago

“So good! Very affordable products”

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Posted 3 years ago

“Yet again I have been let down by Asda I had a delivery booked for today and it got cancelled without informing me, and I only found out later when I went on the Asda app to track my order, I finally got hold of someone on customer service, and by the time they spoke to me, and the Asda Filton store, and reversed the funds back into my bank account, I can not get a slot until the 26th of December, so no Christmas food for our family over Christmas as no one can drive in our house for medical reasons and we have no transport or support nearby to help us, and this is not the first time”

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Posted 3 years ago

“My ordered was placed on the 9th November and I have not yet recieved my parcel or a refund.”

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Posted 3 years ago

“I ordered Christmas three and they send rong item I spoke with costumers services and they sent me other but was delivery same thing again 🙃 can't believe that!”

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Posted 3 years ago

“I Always use Asda George for Clothes and Household Products, Always Good Quality and Good Price's, Plus I can order online and either collect in Store, or have Delivery. Antony”

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Posted 3 years ago

“Shocking delivery”

Asda George 1 star review on 22nd November 2021

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Posted 3 years ago

“Do not like all your clothes modelled by people of colour. Will shop somewhere else. I am not racist , just British. I expect 85% of your models to be at least white. Feel very let down by Asda. I am no racist I am British.impressed. Please don't”

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Posted 3 years ago

“Always helpful in getting items that I can't reach because I'm in a wheelchair and can only get items from waist height and also put my shopping in bags and in my car”

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Posted 3 years ago

“Good quality clothes at a reason price.”

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Posted 3 years ago

“I Bourt online Black puffa jacket with hood and green puffa Gilet both really good i allso bourt last year the black puffa jacket but no hood !”

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Posted 3 years ago

“Got my little girl the Peppa pig splash suit she absolutely loves it. Really thick material and great quality for money.”

Asda George 5 star review on 28th September 2021

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Posted 3 years ago

“George have totally ostricised the older ladies. Lost my custom for sure, Solomon Jossa & Fairs is not the look for this Nanna.”

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Posted 3 years ago

“Asda delivered me a ‘navy’ bin that was damaged and the wrong colour. I would have been happy to leave my review on their website. However they rejected my factual and neutral review in a bid to mislead their customers. So I will be posting my factual review wherever I can.”

Asda George 1 star review on 27th August 2021

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Posted 3 years ago

“I ordered a multi pack of 2 long sleeve t shirts choosing a lilac/pink colourway, on Wednesday I received my parcel and it contained the WRONG coloured t shirts, after telephoning customer service the same day they confirmed that replacement t shirts would be forwarded in the correct colour choice, today Saturday I received my parcel, once again the colourway was that which I complained about so this mistake has been made TWICE! I did telephone the customer care number however the call handlers did not seem to understand, on my second call I was eventually offered a refund, NO email to confirm this, I have written a message to customer service however no automated acknowledgement, this is very offputting a company such as ASDA should treat their customers better! I would also ask where is the call centre based as the handlers seem to have difficult understanding what is being said this is a further headache when trying to reach a solution. I will telephone yet again if I hear nothing further,it does not encourage further purchases.”

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Posted 3 years ago

“I went to buy school uniform and i got everything what i need Asda george is the best for school uniform 5/5”

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Posted 3 years ago

“Beautiful clothing well made and affordable”

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Posted 3 years ago

Asda George is rated 1.9 based on 316 reviews