“Really easy and straightforward process. Found the right tyres for my car with a simple car reg search and gave me various options to choose from. Would definitely recommend.”
“Great, ease of use service and probably the most competitive pricing of tyres on the market. Excellent fitting service. Very happy with my new tyres, handling etc. I'd highly recommend Asda tyres for your next tyres purchase.”
“Very quick & easy to use. Loved the way the tyres are put into categories so it makes it really clear & the price you see is the price you pay. Couldn’t be easier!”
“Ordered 2 Michelin tyres, which were more expensive than I could have got elsewhere, but I bought them regardless because I would get a voucher for £50.
No sign of the voucher so I contacted them and their reply was that the voucher stated it was "upto £50" but I know I would have looked out for such wording, There was none.
I have no way of proving this of course since the wording/website has now gone as new offers apply. To cap it all off, I'm still waiting to receive the much reduced voucher I have been promised (6 weeks after placing order).
If there was an option for 0 stars, I would have selected it”
“Price was great, fitting center local to me were rude condescending belittling and publically humiliated me for being female and ordering the wrong tyres. Called asda tyres, told me 4 working days for a refund, called after 5 working days and told up to 7 working days , still no refund, called again and told they will message the accounts department. Follow up email 5min later telling up to a further 14 days for the refund. Completely unacceptable! More than a month for a refund, would they accept this waiting for payment.i think not!!!”
“I made the mistake of assuming a big brand like Asda would mean a simple hassle free order experience - I was wrong.
Ordered two Continental tyres for my car, DHL picked up from Asda and for some reason never delivered on the day of delivery - making me have to reschedule my service date.
Contacted Asda customer service who assured me they would be delivered. The next date came and no delivery. Contacted the customer service again who again assured me they would be delivered. No delivery.
Finally a week into it, I receive a call from DHL, who said they could not locate the item in depot and asked how they were packaged. I asked Asda Tyres to deal with DHL and they assured me they would be delivered once again.
Clearly there was a communication issue with both parties. I cancelled the order and now ASDA TYRES are BULLYING the customer by not refunding me and holding my money hostage with no delivery. Absolute dreadful form. DHL already said they can't locate the item and this their problem, not mine. Yet, Asda think it's fair to bully the customer by not refunding an item until they want to.”
“Rang up an placed the order for 13.30-14.30 for Chester, placed the order an received confirmation email. It's was 16.55 I had a missed call, I rang back but no answer, so I tried again because it wasn't 5 o'clock yet. Checked emails an the lady had just sent me an email saying they couldn't get my wheels delivered in time so could I do 5pm,which I couldn't because if I could, I'd would of chose that time to start with. I rang up the next day to find out what was going on, lady on the phone really helpful but. Told me they had double booked me and I should of been able to contact someone until half 5 at her work, but I was told it was 5pm an no answer on the phones, I cancelled my order because their seems to be 0 professionalism going on here an blatant lies to try an keep me happy, but not only that, gladly take your money knowing full well they can't comple the order. Don't go because they might be cheaper, pay a bit more an go to a well renowned company”
“What a shambles!!! Wrong tyres sent, incorrect link to tyres from google, rude customer service advisor, impossible to get a solution to problems. Still waiting for a refund!
Do not use Asda Tyres its not worth it!!”
“I ordered my 4 tyres before visiting this site, once I read the reviews on here I was almost certain that there would be issues. However, this wasn't the case and I experienced excellent service and tyres which I couldn't find as cheap anywhere else. Tyres were fitted by AP tyres in rotherham who were brilliant and very polite even if they were ridiculously busy. Would recommend without hesitation.”
“Had 4 tyres on at Gordon’s in Stanley
Top young lad who’s attitude, politeness, and customer service was top notch , didn’t get his name but I him so.....take a bow young man
Wayne from Altofts....”
“Placed order for 1 tyre to be fitted by mobile service on 28.01.2020. Waiting all day to receive call from fitting company and they called in after noon saying they dont have tyre available and earliest they can fit was 30.01.2020. There was no phone number to call Asda and discuss had to send email and response time was 24 hours. I was left without my car and had to cancel order and used another supplier to fit tyre.”
“I bought 2 tyres they took my money then I got an email saying they didn’t have any in stock they said they would Give me a full refund I have emailed them asking when will I get my money back and no reply so now I’m down £230 would not recommend them”
“I very, very upset.
I bay 2 Tyres pay £ 211.32
Order ref. ASD 2001492101
Order date.22/01/2020
Fitting Appointment 25/01/2020
Bridgestone TURANZA T005 225/65R17 102H
No Tyres no fitting service
Very bad ASDA services
I m sad.very,very angry 😢😢😢😢😨😤😢
O Star”
“O Star
I m very,very upset. For ASDA service
I bay 2 tyres £211.32
Order ref.ASD2001492101
Order day.22/01/2020
Fitting Appointment 25/01/2020
Home fitting
No TYRES no Fitting service
Very,very sad
😢😢😢😢😢😢😢😨😠😤”
“Payed £160 for two tyres which didn't turn up to fitters had to pay another £160 for tyres from the fitters. Cancelled for a refund and a month later it still hadn't been put in my bank. Avoid tyres stick to groceries! Actually na go to Morris ons...”
“Tyres ordered and booking day/time agreed. Tyres were not delivered until 5 days after the original date. Fitters were as frustrated as we were and kept us informed of the lack of delivery. Avoid AsdaTyres. Don't delivered what they promise. Definitely don't recommend.”
“Utterly awful. They booked me into a tyre fitters on a day they were closed. When I re-arranged the booking, they failed to deliver the tyres to the fitters.
Avoid.”
“Booked the week prior to Sat 21 Dec to have 3 tyres fitted at Asda Chandlers Ford (Barmers Tyre & Battery Fitters). Got confirmation and arrived prior to my booking time of 08:30 to be told my tyres hadn't been delivered.
Emailed them on Saturday morning. Called Barmers on Monday morning, still no tyres. Phoned Asda Tyres to say the tyres were delivered "according to their system" and that they'll request a POD. They didn't even hear what I had said about Barmers not receiving the tyres. Called to chase up 3 hours later, still nothing. Apologised for the back log (NOT MY PROBLEM!).
Thankfully found another local dealer to help me. Requested REFUND. That came through within an hour. SO WHY LIE?? Not happy with their service at all! Won't be using them again.”
“Went to tyre fitting centre. I was the first appointment. Tyres were late arriving, but the centre phoned up to see where the delivery van was. Tyres arrived 20 minutes late,but at this price it was worth it. The centre fitted the tyres quickly. The tyres seem to be of good quality. Only time will tell..”
