Atom Tickets Reviews

Name: Atom Tickets
Rating: 1.28

1.3 Rating 115 Reviews

6 %

of reviewers recommend Atom Tickets

Company Reviews

Questions

Metrics

1.3

Based on 115 reviews

Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Returns & Refunds
Refunds Process	Difficult

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Anonymous

Anonymous // 01/01/2019

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“Online fx traders scamed me of $140,000, but Paybackintld @ g m a I l .com help me recover it all via whatsap: +44-790854-5298”

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Posted 2 weeks ago

“These guys are horrible. They screwed up the order and instead of fixing it, they suggested to cancel it, minus order fees, and make another order again. And of course they wanted to charge another service fee again. Horrible and non existent customer service. Stay away.”

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Posted 3 weeks ago

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Posted 1 month ago

“I have attempted numerous times to purchase five dollar tickets via the Adam website in connection with T-Mobile discounts. When you try to check out, it will not accept your payment. I have tried multiple payments multiple times on both my phone and my wife’s phone and it never works. Terrible company.”

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Posted 2 months ago

“ail. I tried calling a number Atom Tickets CUSTOME'R SERVICE +𝟭 (𝟴𝗢𝟱) 𝟰𝟭𝗢 𝟱𝟲𝗢𝗢 Atom Tickets CUSTOME'R SERVICE +𝟭 (𝟴𝗢𝟱) 𝟰𝟭𝗢 𝟱𝟲𝗢𝗢 I found on-line and it said they didn't have phone service at this time! I reached out to them 5 days prior to my movie and they responded back wanting more information, so I sent what they requested and never heard anything back until the day after the date of my movie!! I sent proof of purchased via a bank statement and they told me that the theater took out the money, Oh well the theater wasn't ATM.TK! This was a frustrating experience,”

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Posted 2 months ago

“Would rate 0 if I could. Never received tickets I ordered and was charged for. Wrote several emails and went through the CHAT process which was worthless. The movie is today and we have no tickets. I will dispute the charge to my credit card. Zero customer service. Scam website.”

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Posted 3 months ago

“If I could give zero I would!!! This is a terrible app and terrible, terrible customer service. You can only contact them through e-mail and they are very slow in responding. Well you can you use automated chat which then referred me to e-mail. I tried calling a number I found on-line and it said they didn't have phone service at this time! I reached out to them 5 days prior to my movie and they responded back wanting more information, so I sent what they requested and never heard anything back until the day after the date of my movie!! I sent proof of purchased via a bank statement and they told me that the theater took out the money, Oh well the theater wasn't ATM.TK! This was a frustrating experience, I will be deleting this app. and telling my friends! STAY AWAY from this unless you like losing money.”

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Posted 5 months ago

“I found the concept of increasing my income online intriguing and profitable until I fell prey to con artists who stole the $800,000 that my spouse was meant to spend to purchase a SHARE in a business. Truly, they were trying days. I was heartbroken, sobbing, and felt as though I had let my spouse down. Still, I'm pleased and satisfied with Email:: lilo__grace__75__(AT)__gmail__.__com ) aid because they helped me get my funds back within days.”

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Posted 6 months ago

“I tried to withdraw money from my account for nearly three months, but they kept telling me it was "processing." Seriously, how long does it take to process? There’s no trusting a company that holds onto your money, promises it'll arrive shortly, and three months later, you’re still empty-handed. Yet, they kept trying to convince me to use more of their services and send them even more money. Glad i got vindicated with the aid of (lilo_grace_75_( @ )_gmail_._com)”

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Posted 6 months ago

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Posted 6 months ago

“I had to cancel a showing through Atom Tickets and chose the wrong option when processing my cancellation. I clicked on Cash instead of Refund by accident. I contacted Atom to see if I could correct this mistake and they said they could not make the correction nor could I make the correction for my refund. This was a substantial refund and I needed this money. Do NOT use Atom! Even if I chose Refund, they do not give a FULL Refund of your own money! Their policies are corrupt and immorally wrong.”

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Posted 6 months ago

“When my account was shut down, I thought it was time to throw in the towel since I didn’t think I’d ever get my money back. But AMDARK LIMITED surprised me with their support and confidence, helping me recover my funds in just a few days. They really deserve some recognition for that!”

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Posted 7 months ago

“Promises buy one get one free. But for that you must make an account. That requires validation. But the validation codes “were already used. Try again “ and again and again. I just hope that it wasn’t a scam to somehow rob me.”

Atom Tickets 1 star review on 3rd August 2024

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Posted 8 months ago

“This is a scam site, I purchased tickets for march 23, it somehow changed the date to march 22 so I couldn’t cancel the order, you pieces of garbage owe me $31.”

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Posted 1 year ago

“The app and desktop version are not allowing me to select a seat to purchase. So I tried contacting customer service. They only offer an email and chat options. I emailed and also reached out to them during their business hours. I was assigned Noel in chat after 5 minutes of waiting. It's now 24 minutes later and I'm chatting into a void and getting no response even though it still shows that I am "Chatting with Noel." This is literally the worst customer service I've ever experienced.”

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Posted 1 year ago

“I tnink the government needs to get involved with Atom Tickets and this scam they are running. I sent emails, sat on the chat and waited for 2 hours, no response and they kept my money!”

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Posted 1 year ago

“Customer service was horrible When i asked to discuss with a supervisor to fix this set of issues, i was denied. Never heard of something that couldnt be escalated.”

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Posted 1 year ago

“you guys are pathetic. called all three of your customer service telephone numbers....none are operative. You guys owe me $87 and if I don't hear back from you soon I'm going to file a lawsuit asking for $25,000 in damages re: time spent on getting my money back. Don't laugh, idiots, I'll win. Now that you have my email address lets see how long before I get a response froma real live person/”

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Posted 1 year ago

“If I could give no stars I would. I’ve had two issues in 1 year that resulted in me having to cancel my account. The first was a fraud risk on their end! Avoid this company like an STD.”

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Posted 1 year ago

“Tried to purchase tickets with tmobile promo for today and had to contact customer service only to learn my account is locked for "suspicious activity" so I have to wait until they review. Found out activity was in February...it's December. Review your accounts Atom!!! Lame.”

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Posted 1 year ago

Atom Tickets is rated 1.3 based on 115 reviews