Back On Track USA Reviews

Name: Back On Track USA
Address: 350 Circle of Progress Dr, Pottstown, Pennsylvania
Rating: 4.72

4.7 Rating 544 Reviews

92 %

of reviewers recommend Back On Track USA

4.7

Based on 544 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Back On Track USA:

By combining modern textile technology and traditional Chinese medicine, which is supported by scientific studies, Back on Track creates therapeutic products that help horses, dogs, and people achieve a more active and comfortable life.

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Back On Track USA 5 star review on 18th June 2024

Anonymous

Anonymous // 01/01/2019

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“Love my Back on Track mesh sheet so bought the Back on Track quick wraps. They keep the pony's legs tight and helped get rid of his scratches”

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Posted 8 months ago

Thank you Amy - your horse looks well-outfitted. Beautiful!

Posted 8 months ago

“Excellent product quality that lasts!”

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Posted 5 days ago

“Jackets appear to be back to high quality! My old jackets are still kicking at 10 years! So hopefully these last the same!”

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Posted 5 days ago

“I have been dealing with lower back pain for 5 weeks and will be getting on a plane to fly to Italy for two weeks . I ordered the Air lower back brace and it is amazing, very comfortable and great support . I’m now feeling more confident about my upcoming adventure. Thank you Back On Track!! S. Jones”

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Posted 5 days ago

Hi Shelley, Thank you for your feedback! We are so happy to hear this. We hope you have a wonderful trip and safe travels on your upcoming adventure :) Carly R.

Posted 5 days ago

“These are excellent products - for both animals and people!”

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Posted 1 week ago

“My family, including of course our horses, are long-time, satisfied BoT customers.”

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Posted 1 week ago

We are so happy to hear you entire family (4-legged ones too) benefit from Back on Track ! Best, Carly R.

Posted 1 week ago

“I have tried to return something with no luck. The phones don’t work and neither does the return aspect on the website. No one has co tatted me after repeated attempts. Couldn’t be less satisfied.”

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Posted 1 week ago

“Great experience!”

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Posted 2 weeks ago

“Their products work!!!”

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Posted 2 weeks ago

“I have an oval head, so most helmets (designed for a round head) do not fit me well. I decided to try an oval helmet and upgrade to MIPS. The helmet arrived quickly and it fits perfectly. No rocking. I am very pleased.”

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Posted 3 weeks ago

Hi Karen, We are so glad to hear how well your new helmet fits! Happy/safe riding! Carly R.

Posted 3 weeks ago

“Great customer service! They stand behind their products.”

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Posted 3 weeks ago

“Amazing service”

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Posted 3 weeks ago

“Fast shipping and we are already seeing results”

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Posted 3 weeks ago

“Product, fits well, good support, however, I had an allergic reaction to the rubber on the upper part of the sleeve.”

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Posted 3 weeks ago

Hi Lance Sorry to hear about the reaction - have not ever seen this before. Happy to provide you a credit or return.

Posted 1 week ago

“I love these products. I recently broke my elbow in a car accident, this elbow brace has allowed me to start to live my life normally again including showing my horses. I always recommend back on track to everyone.”

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Posted 4 weeks ago

“Quite a few Back on Track products in my house, human and canine!”

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Posted 1 month ago

“Great support!”

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Posted 1 month ago

“Absolutely thrilled with the saddle pad! Just beautiful and so good for our pony!”

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Posted 1 month ago

“Great durable products that work!”

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Posted 1 month ago

“I loved dog agility with my Aussies. We are semi-retired but the wear and tear on my knees and wrists bone was painful UNTIL I ordered the wrist and knee (with straps). Now, when I feel the ache I wear the wrist physio strap and knee brace and I swear the problem is resolved sometimes as fast as a few hours. I am 76 years old and discovering Back on Track has allowed me to stay active, without pain. I highly recommend”

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Posted 1 month ago

“Excellent service, speedy delivery, great product, perfect fit!”

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Posted 1 month ago

Back On Track USA is rated 4.7 based on 544 reviews