Back On Track USA Reviews

Name: Back On Track USA
Address: 350 Circle of Progress Dr, Pottstown, Pennsylvania
Rating: 4.72

4.7 Rating 544 Reviews

92 %

of reviewers recommend Back On Track USA

4.7

Based on 544 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Back On Track USA:

By combining modern textile technology and traditional Chinese medicine, which is supported by scientific studies, Back on Track creates therapeutic products that help horses, dogs, and people achieve a more active and comfortable life.

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Back On Track USA 5 star review on 18th June 2024

Anonymous

Anonymous // 01/01/2019

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“I like the products but didn't like the return policy. The boots I purchased were a little big and I wanted to exchange them. Instead I had to request a return label (which I still haven't received) and then get store credit before I can buy the correct size. Kind of a hassle compared to other places.”

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Posted 3 months ago

“I love all! Quality of coat, how it cooling my dog, price, fast delivery 🇺🇦”

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Posted 3 months ago

“Great products, great service. Now my friends want to order!”

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Posted 3 months ago

Dear Jon,Thank you so much for your fantastic 5-star rating and review of Back On Track USA!

Posted 3 months ago

“always good service and consistently high quality products. Costumer service is good, too.”

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Posted 3 months ago

Dear Pauline,Thank you so much for taking the time to leave us a 5-star rating! We truly appreciate it. We are thrilled to hear that you have consistently received great service and high-quality products from Back On Track USA.

Posted 3 months ago

“Long time customer of your products. Very well made and effective.”

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Posted 3 months ago

“Good service.”

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Posted 4 months ago

“Everything that I have bought from them has helped me and my family with pain”

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Posted 4 months ago

“Excellent service”

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Posted 4 months ago

“I have a back belt and love it. Highly recommend there products”

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Posted 4 months ago

“Great selections , good ordering assistance, Easy peasy!! Always awesome”

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Posted 4 months ago

“I couldn’t love this company more. They provide great therapy options, as a veterinary technician and equine massage therapist I understand how important it is to take care of the body from the inside out. My dog, my horse, and myself all benefit from these products !”

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Posted 4 months ago

“Back on Track has great products.”

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Posted 4 months ago

“Best products for the horses. Durable and stylish and functional in many ways. Also very fast shipping!”

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Posted 4 months ago

Dear Daniel,Thank you so much for your 5-star rating on our Back On Track USA products! We greatly appreciate your kind words about our fast shipping. We are honored to have you as part of our Back On Track USA family.

Posted 4 months ago

“Easy to work with”

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Posted 4 months ago

“Have not yet received my item ordered on 5-29”

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Posted 4 months ago

“I ordered 2 of the cooliing coats for my black Aussies and I love them. Keeps them cool, stays wet for hours without getting the dogs very wet.”

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Posted 4 months ago

Dear Karen,Thank you so much for giving Back On Track USA a 5-star rating! We truly appreciate your kind words and are thrilled to hear that you are satisfied with your purchase of our cooling coats.

Posted 4 months ago

“Every BOT product I own has been five stars. My horse, dogs, and myself have all benefitted from a variety of BOT products.”

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Posted 4 months ago

Thank you, Kristin, for your incredible 5-star rating of Back On Track USA! We deeply appreciate your support and are thrilled to hear that every BOT product you own has been met with such high regard.

Posted 4 months ago

“I love the Back on Track products. I wear the long sleeved ribbed unisex shirt every winter day for extra insulation. I depend on this shirt to keep me warm.”

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Posted 4 months ago

“Back on Track produces quality products. I own two of their blankets complete with head and neck pieces. I also just bought their Pardus MIPS helmet.”

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Posted 4 months ago

Dear Diane,Thank you so much for your wonderful 5-star rating of Back On Track USA! We greatly appreciate your support and are thrilled to hear that you are satisfied with our products.

Posted 4 months ago

“Bought Large ,Medium and small knee boots none of them stay in place they squash up, don't stay in plce.”

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Posted 4 months ago

Back On Track USA is rated 4.7 based on 544 reviews