Back On Track USA Reviews

Name: Back On Track USA
Address: 350 Circle of Progress Dr, Pottstown, Pennsylvania
Rating: 4.71

4.7 Rating 590 Reviews

92 %

of reviewers recommend Back On Track USA

4.7

Based on 590 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Back On Track USA:

By combining modern textile technology and traditional Chinese medicine, which is supported by scientific studies, Back on Track creates therapeutic products that help horses, dogs, and people achieve a more active and comfortable life.

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Back On Track USA 5 star review on 18th June 2024

Anonymous

Anonymous // 01/01/2019

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“Great support!”

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Posted 2 months ago

“Absolutely thrilled with the saddle pad! Just beautiful and so good for our pony!”

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Posted 3 months ago

“Great durable products that work!”

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Posted 3 months ago

“I loved dog agility with my Aussies. We are semi-retired but the wear and tear on my knees and wrists bone was painful UNTIL I ordered the wrist and knee (with straps). Now, when I feel the ache I wear the wrist physio strap and knee brace and I swear the problem is resolved sometimes as fast as a few hours. I am 76 years old and discovering Back on Track has allowed me to stay active, without pain. I highly recommend”

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Posted 3 months ago

“Excellent service, speedy delivery, great product, perfect fit!”

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Posted 3 months ago

“I've been long time fan of back on track. My mom had a couple 2 way stretch braces for any arising needs when we were growing up, and I used the knee braces twice when I overstretched my front knee in the splits. It healed within a week both times and I have no issues now! This was a couple years ago, and now that I've been with Costco for almost 2 years, I finally invested in a suit of back on track of my own. And when I say suit, I mean it lol. I got the neck and shoulder cover, the elbows, fleece wrists, knees, and ankles, as well as the 4 way stretch ankles, AND the new air mesh back brace. I'm also considering getting the waist support and some socks. We'll see, but I wish they made some ankle socks (hint hint). I have a long time compression injury in my big toe and can't bend it well anymore when I'm kneeling and sitting on my raised heels. Ankle socks would be super cool to just slip on at night and sleep in. Anyways, you might not think that working at Costco is hard, but let me tell you it is! I'm a night stocker in the warehouse and work full time hours, 5 days a week, 8 hours a day. I'm constantly walking miles a day, running, pulling and pushing heavy pallets, balancing on my toes, reaching up, squatting, bending down, lifting heavy items, running while carrying heavy items, turning on a dime, changing directions suddenly, climbing up and down stairs, etc. and all of this on concrete!!!!!! I love my job and the physical aspect of it and I wouldn't have it any other way, but it does wear on one after a while. I have to wear a back brace for my sciatica, and special insoles from the good feet store, and do special exercises from my chiropractor for my shoulders and rotator cuffs and my core and pelvic floor muscles, and now also for my calves and achilles. So yeah, back on track thank you thank you thank you for making items that are comfortable, easy to care for and that actually work! I'm excited to live life with less soreness and strains in the future! Also, in case you guys don't offer it yet, it would be great if you're equine items would be made in mini size! Thanks!”

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Posted 3 months ago

Hi Saemira, Thank you for your input on the short socks and mini products! I will share this with our Design Team! I am so glad to hear how our products help you feel during your intense job! I hope you stay feeling just great :) Carly R.

Posted 3 months ago

“The products I ordered did not fit my horses and the return policy was very easy to do.”

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Posted 3 months ago

“Purchased it as recommended by another user. My daughter had to use her and loved it. So, we purchased one for her!”

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Posted 3 months ago

“Great service! Shipped the same day i ordered! The Haze collection pad is gorgeous and I’m looking forward to my horse’s happiness again. My hubby took my last BOT Haze for his horse. Thanks for wonderful product!”

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Posted 3 months ago

Hi Pamela! Oh my goodness! I love when the husbands see all the amazing benefits from this! Glad to hear both horses will feel great in not time :) Carly R.

Posted 3 months ago

“The ordered items came quickly and were correct. Love all my Back on Track products!”

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Posted 3 months ago

“Excellent service Very good product Lobe back on track products”

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Posted 3 months ago

“Absolutely love Back on Track products!! My horses love the Welltex technology in all the products! I also have multiple products for myself, like the small therapy pad that my cats love to use too!”

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Posted 3 months ago

“Great service fast shipping”

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Posted 4 months ago

“I have been using Back on Track products for years and love them all for my horse, dogs, and myself.”

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Posted 4 months ago

“My all time favorite saddle pads! They are so breathable and look brand new even after months of every day use.”

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Posted 4 months ago

“Ordering and delivery was fast and easy. Unfortunately I have not been able to use the boots I ordered because my horse required surgery. I am hoping after he recovers the boots will work as described.”

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Posted 4 months ago

“I am hard on my body. Sometimes things hurt. I love all of my BOT products. I started with the back brace after a herniated disc, then the knee brace for when barometric pressure changes, gloves for over-extended thumb and ankle braces for my aging and swelling ankles! I have also given them as gifts and even the doubters love BOT.”

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Posted 4 months ago

“I was recently introduced to the Back on Track product lines for that have served as impressive therapeutic relief for the world of active, sport minded or injured people, horses and Canines. The array of products available to decrease pain and discomfort begins from the neck to the toes; very impressive ! I’m on a healing and feel good mission ! Thanks BOT!”

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Posted 4 months ago

“Love Back on Track Products. My dogs are top level agility competitors and the cool coats along with their mesh coats fit perfect. Plus, customer service is very professional, polite and prompt. Thank you!”

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Posted 4 months ago

“love it all the products i got for my horses”

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Posted 4 months ago

Back On Track USA is rated 4.7 based on 590 reviews