“Terrible customer service. They ship all CS overseas to individuals who lack English comprehension. It’s frustrating when you have a problem and you call the company and then you have to hang up being even more frustrated.”
“Utter criminals. My father had Barclys credi card when he passed unexpectedly. We notified all credit cards and Barclays closed his account, dad passed October 2023. In March 2024, Barclays received a $1,500 credit from a vendor. Barclays deposited the check into dad's inactive account. Since March of 2024 Barclays repeatedly told us we would receive the credit via check. It is now September 2025 and nothing but grief, lies and empty promises. Totally disappointed that a business can legally operate this way. Ripped off by Barclays”
“Makes no sense reporting fraud when it concerns barclay card,they steal from you on behalf of their merchant friends,report you to credit bureau to wreck your credit and then bully and intimidate you into paying, I made the biggest mistake of my life taking their card,I paid it off and closed it.”
“Terrible customer service. Lack of training. My card and online account has been blocked for no reason. Eventhough I have sent all documents to Barclays it has been more than 2 weeks and no resolution. Terrible credit card. Would not recommend to no one. If I can give a rating of zero would do it. People don’t bother applying for this credit card!!”
“I have not received my GM Barclay card. There are three small transactions from my Marcus card that are dated Aug 13th, and nothing else, and Barclays are sending me late notices by email asking me to pay. What a huge backward step moving to Barclays is. Also there is no way to contact them by email or chat and trying to call just puts you on indefinite hold.”
“DONT bother with this horrible Credit Card company called Barkley!!
After being a loyal customer for over 20 years they slash your credit limit for no reason messing with your credit utilization!
There are way better credit card company’s
then Barkley and they are not in the USA!!
Support USA and go with Citi Bank or Capital one !!!”
“Terrible credit card company, lowered my available credit despite excellent payment history. I cannot wait to close this account and continue with CapitalOne!”
“I absolutely hate this card I pay and they tell me my payment went through and then they wait seven days to take it out of my account after already saying that it went through.. Nothing comes out of my account then they charge a $41 return fee, $30 interest fee And this has happened three months in a row so on top of me paying my bill they have also charged me over $200 worth of fees that shouldn’t even be on there… DO NOT GET THIS CARD!!!”
“Absolutely the worst experience. After I cancelled automated payments on my credit card, they withdrew the money anyway and changed the status of my account to auto pay "on". I just cancelled it again and will notify my bank not to process any other payments. This company is terrible!”
“Within a week, all my savings were gone, and I was locked out of my account. I reported everything to Fred Mercy, and he didn’t hesitate to take action. Thanks to his support, I finally got my money back. I can’t thank him enough for helping me through such a stressful time.”
“Fraudulent charges by the same criminal were recognized twice, then let through six times after. First replacement card did not work, second replacement card does not work when tapping.
Before being oursourced to India, customer service was great--now it's a crapshoot. It usually takes several calls to get a rep whose English is intelligible. Completely lost trust in the card and will not renew.”
“I had been stuck for months trying to deal with an online trading dispute. Nothing worked—until I contacted Mrs. Napua Francesca. Her team treated my case seriously, stayed in constant communication, and worked toward a resolution I could feel good about. If you’ve been struggling like I was, I strongly suggest giving them a try.”
“I had been stuck for months trying to deal with an online trading dispute. Nothing worked—until I contacted Mrs. Napua Francesca. Her team treated my case seriously, stayed in constant communication, and worked toward a resolution I could feel good about. If you’ve been struggling like I was, I strongly suggest giving them a try.”
“I had been stuck for months trying to deal with an online trading dispute. Nothing worked—until I contacted Mrs. Napua Francesca. Her team treated my case seriously, stayed in constant communication, and worked toward a resolution I could feel good about. If you’ve been struggling like I was, I strongly suggest giving them a try.”
