Beauty Bay Reviews

2.1 Rating 392 Reviews

26 %

of reviewers recommend Beauty Bay

2.1

Based on 392 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 19%
Accurate And Undamaged Orders	Greater than 76%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Avg Email Response Time	-1 hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Delivery

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Customer Service

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About Beauty Bay:

Beautybay.com stock a wide range of skin care, hair care, make up, fragrances and male grooming products from brands such as Tigi, Bare Escentuals, Wella, GHD< Too Faced, ole Henriksen and more. BeautyBay.com stocks over 7000 beauty products at highly competitive prices for its customers. Our top brands includes Mario Badescu, CARGO Cosmetics, Stila, Warren Tricomi and more.

Phone:

0161 848 4480

Location:

PO Box 518
Manchester
M5 0BN

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Helpful Report

Asked by Lauren (2 years ago)

What the hell is going on over here at Beauty “Bullshit” Bay? There’s no customer service, they are liars, they are thieves & after the HUNDREDS of one ⭐️ reviews regarding the aforementioned topics, I pray there’s a class action lawsuit against this company & they get shut down forever! They are an infection running through the beauty community (which stretches out far beyond the UK). You guys SUCK!

2 Helpful Report

Asked by Allyson (3 years ago)

Ik heb een bestelling gedaan. Maar het pakketje nooit ontvangen. Moet nu wel betalen. Wat te doen?

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Asked by Antje Datema (4 years ago)

Do customer services ever reply to their emails? Still waiting for a response

1 Helpful Report

Asked by M.b (5 years ago)

No, the answer to your question, no they don’t reply. Avoid this company it’s a scam.

2 Helpful Report

Answered by Nargis (5 years ago)

joke still waiting and for my parcel and nothing money out of my account but no good. wouldn't ever. sticking to superdrugs or instore

Helpful Report

Asked by s.p (6 years ago)

Are the productd originala?because i had the problem ordering from other sites and receive fake products :(

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Asked by Simona (6 years ago)

how this company is keeping its name by fooling people into sale when ordered was told sorry we have to cancel your order??? It is about time to get trading standard to sort it out!!!!