Bedplanet.com Reviews

Name: Bedplanet.com
Address: 6255 South Durango, Suite 115, Las Vegas, Nevada
Rating: 4.71

4.7 Rating 350 Reviews

93 %

of reviewers recommend Bedplanet.com

4.7

Based on 350 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

8889969890

Email:

admin@bedplanet.com

Location:

6255 South Durango,
Suite 115,
Las Vegas
Nevada
89113

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Bedplanet.com 4 star review on 10th April 2022

Alondra Salinas

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The shipping was excellent, the guys did an excellent job of bringing in the mattress, which weighs 150 lbs, and set it up with no problems. Everything from the purchase to the delivery went great. The mattress was just what we were expecting, very comfortable. Bed planet is an excellent company to deal with and I would not hesitate to purchase from them again. Thanks everybody. Well done.”

Helpful Report

Posted 6 years ago

“Product arrived and we are very happy with our purchase. There was a mixup with delivery and we only received one of two of our packages. The company immediately corrected the problem and the second package arrived the following day. All is good.”

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Posted 6 years ago

“Bedplanet was fabulous, professional, and on top of it. The installers were less than the best, but that isn't Bedplanet's fault--as they are several states away. I would recommend Bedpanet to everyone.”

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Posted 6 years ago

“I picked the option to remove the mattress. When they delivered it showed they could not remove the mattress.”

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Posted 6 years ago

“Shipped as promised. Brackets are sturdy, though the fit for California King mattress leaves more gap than I'd like.”

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Posted 6 years ago

“Have had the bed for 2 days. So far, my husband and I really like it. We seem to have less aches and pains in the morning.”

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Posted 6 years ago

“I was able to identify the Stearns and Foster mattress I wanted at a few different department stores. Even on sale the pricing was inflated. I verified with Bed Planet customer service that they carried the bed I wanted at a rock bottom price, no gimmicks. They usold me a genuine factory sealed mattress with factory warranty, delivery and old mattress removal all included. Will never deal with a showroom again if I can have the same experience with Bed Planet. Thank you for having such honest business practices, though I shouldn't have to say that. My only complaint is that the delivery company called around 7 am to confirm that I was home. Otherwise perfect service, and my mattress is heavem.”

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Posted 6 years ago

“I like how this mattress has a good form support. Before I bought this mattress, I was sleeping on a Casper foam mattress and never got the support I needed for my back. I feels good to finally be sleeping on something with coil support. The pillow top makes for a cool enjoyable rest. Will definitely buy another when it comes time.”

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Posted 6 years ago

“No complaint. Made to small purchase.”

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Posted 6 years ago

“Love the bed and the service. Would definitely recommend.”

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Posted 6 years ago

“After searching at my local retail stores for a bed I finally found one that I liked and wanted to purchase. There was a Labor Day Sale happening and every store had the same exact price but I decided to go online to see what I could find. While Bed Planet had the same price I still had some questions for them and they wowed me with their knowledge and how warm and appreciative they were of my potential order. I even asked a couple of questions that I already knew the answer to and they aced the test! Another reason I decided to go with Bed Planet is when they pointed out I would be saving the sales tax which in my county is very high. It seems as though there are mattress stores on almost every corner, but when you have a place like Bed Planet why would you go anywhere else?!!”

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Posted 6 years ago

“I'm very satisfied. They answered my emails quickly, gave me a good price and quick delivery. We may be ordering mattresses. Thanks!”

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Posted 6 years ago

“After applied all coupons, bedplanet.com is the cheapest mattresses seller on the Internet that I could able to found. They will save you at latest $300 compare with bricks and mortar store.”

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Posted 6 years ago

“We bought a split King Glideaway Odessa adjustable bed with elevation kits for both sides and couldn't be happier with the purchase from Bedplanet. The bed arrived in a reasonable amount of time and is now in use! Bedplanet had the best price we could find.”

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Posted 6 years ago

“It's not often that you find a retailer with good customer service, but BedPlanet is awesome. For being an online website and not my local store they sure did treat me like they were right around the corner from me. I took them up on their 101 Night Comfort Guarantee on a Sealy mattress I purchased and without any questioning or argument they swapped it out for a different one. Quick delivery and delivered in exactly the time frame quoted. I'll be a customer for life!”

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Posted 6 years ago

“Good experience.”

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Posted 6 years ago

“We have an Ashley Porter Storage Platform bed and there are really only two adjustable bases that will work with it. I ordered the Sunrise for two reasons, one my bed is the one in the instruction manual so it was really made for it and two, the other type uses many slats instead of a flat base which would void the warranty on our mattress. I purchased here because they had the best price around. My only advice would be to take the savings and spend it on white glove delivery if you bedroom is not on the first floor. The base is HEAVY and in the case of Queen size, it's the same size as a queen mattress.”

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Posted 6 years ago

“Great product, excellent customer service and speedy shipping. To top it all off it was the best pricing around. Could t be happier with the experience and purchase.”

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Posted 6 years ago

“I highly recommend bedplanet.Great service.”

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Posted 6 years ago

“Love my mattress and the company representative was GREAT to work with. Only issue was that the delivery service that they use did not offer weekend delivery- so difficult if you work a regular M-F 8-5 job.”

Helpful Report

Posted 6 years ago

Bedplanet.com is rated 4.7 based on 350 reviews