Bedworld Reviews

Name: Bedworld
Address: EXPRESS HOUSESTATION ROAD, HUDDERSFIELD
Rating: 3.51

3.5 Rating 838 Reviews

62 %

of reviewers recommend Bedworld

Company Reviews

Questions

Metrics

3.5

Based on 838 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

02039463800

Email:

info@bedworld.net

Location:

EXPRESS HOUSESTATION ROAD
HUDDERSFIELD
HD2 1UT

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Miss Jones

Yue Zhuo

Anonymous

Anonymous // 01/01/2019

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“Very good survice I made a mistake and no problem they cancelled it straight away would use them any time booked another one same day”

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Posted 5 years ago

“Exactly as described - good value.”

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Posted 5 years ago

“Incredible prices, lovely mattress, good delivery. Highly recommend”

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Posted 5 years ago

“Bought a bed of the website and when it got delivered, it seemed that there was nothing wrong with it so i accepted the delivery. Just my luck that i was leaving on holiday that same day in a few hours so i was not able to put the bed together until after a week when i came back which is when i found the problem. After i finished assembling the bed i put my mattress on it and lied down only to realise that i was sinking low. I took the mattress of to find out that one of the bases for my bed had a huge dent in it and was not flat. I couldn't send it back because it had been over a week since the delivery and i've had to put books and all sorts under my mattress to try and even it out which has been a nightmare.”

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Posted 5 years ago

“Great service and prompt delivery!”

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Posted 5 years ago

“This was unfortunate. An adjustable bed was ordered for mum who has dementia. The online process, payment and delivery notifications went well. However on the day of delivery I received a call and the driver said I hope you are feeling strong. When asked why he replied there was only one of them on the van and that he would be there shortly. Generally if somebody is buying an adjustable bed there is a reason like bad back etc. Driver turned up in a sign written Bedworld van and he was trying to grab people in the street to get the bed in - the people were declining. I managed to get my sister to help lift the bed. I was furious 1) because the driver was trying to invite strangers into the home of an elderly person with dementia 2) because when the lorry was loaded they would have known that it was a two person plus job so why send one guy! 3) there were no instructions on how to set the bed up 4) the staff had no knowledge on how to set the bed up. When I tried to call later in the day I could get no response from head office it just rang. I called a shop and managed to get the MDs email address. He did come back and I requested that he refund the delivery. However when asked about the set up of the bed he also assumed you just plugged it in. Not the case, I had to get help from elsewhere and there was no way it would have worked with just plug in. You had to take end panels off and then reattach - it wasn't obvious. I did not expect to have to load and unload a lorry when I had paid for delivery to front door.....this one was not even coming off the lorry without our help. It really was not a very nice experience. The bed itself seems fine now set up.”

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Posted 5 years ago

“Great service really good value love the bed it's so comfortable”

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Posted 5 years ago

“Good value fast delivery.”

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Posted 5 years ago

“The product and service let down.We had to chase you and chase many times .The bed doesn't look as advertising. I definitely not recommend this company yo anyone.”

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Posted 5 years ago

“We had paid for a king size bed first of all it took forever to come into the house it came and it’s flimsy not made properly just got what feels like cardboard in it and there was a hole inside of it from how they were handling it, they also brought the wrong bed it was a double they brought when we pacifically spent more money for a king size but it was too late to try and get in contact with anyone because we had spent hours getting it up staires very poor quality”

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Posted 5 years ago

“Delivery & ordering was problem free. Bed comfortable . Good value.”

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Posted 5 years ago

“Brilliant service can’t recommend highly enough”

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Posted 5 years ago

“Awful. Beds are not as described and the returns policy is about charging for inadequate products. The mattress was nowhere near the quality described. The delivery date lied about to retain the sale (having been advised .. it’s ok, thanks any way, I just need the mattress earlier than you can provide it). Bedworld then said they could make the required delivery date after all, but having taken the funds were not contactable when they missed it, keeping to their original date. They blamed a broken van for the delay. Buy a mattress from a reputable company - Argos are much better !”

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Posted 5 years ago

“This Co is the pits - don't use them! Shoddy goods, delivery that didn't turn up, then when the bed did turn up it was tarnished - looked as though it was a returned item rather than something new - and didn't have any screws with it so it would've been impossible to put it together even if we'd wanted to. Customer service nil.”

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Posted 5 years ago

“Great beds and the best delivery driver ever.”

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Posted 5 years ago

“Whilst your customer service was helpful, the phone is sometimes not answered. I’ve bought two mattresses from you, the first one is great, but the most recent purchase is not fairing up so well, there is already a dip in the mattress one side and the fabric covering it is all pilly and rough, despite a mattress protector covering it!”

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Posted 5 years ago

“Bloody fantastic and I read reviews 1st dam good”

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Posted 5 years ago

“Very happy with my purchase”

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Posted 5 years ago

“Worst mattress ever. PLEASE PLEASE don't buy from this company. I bought two single mattresses and the quality was so bad that I wanted to return them. Instead, they refunded one and did nothing about the second mattress. It was cut. Several springs were really weak in the middle, etc. I provided them with pictures and even a video of the faults and they didn't do anything anyway. Please avoid this company.”

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Posted 5 years ago

“Great value for money and good product with excellent delivery Did pay for old mattress to be taken away but this was worth it”

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Posted 5 years ago

Bedworld is rated 3.5 based on 838 reviews