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Best Buy Reviews

1.4 Rating 1,383 Reviews
8 %
of reviewers recommend Best Buy
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How quickly does Best Buy resolve customer queries?
(14 hours ago)
Greater than 42% of reviewers feedback is Best Buy takes over a week to resolve customer queries.
(14 hours ago)
75.43%
Industry Average
Somehow our on-line purchase encountered glitches that delayed shipment to our home and ultimately got locked up in the system preventing customer service from helping us by phone or through on-line chat.
- Sal and Kurt
Over the 4 orders I called customer service 20 times to try and have the order go through, plus used online chat.
- ""
If you need at home Best Buy Technical Service, Anthony Shepard is the Agent to ask for.
- Anonymous