Best Rate Removals Ltd Reviews

Name: Best Rate Removals Ltd
Address: Unit 511 Aintree Road, Perivale, London
Rating: 4.86

4.9 Rating 100 Reviews

97 %

of reviewers recommend Best Rate Removals Ltd

Company Reviews

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Phone:

0800 612 0449

Email:

office@bestrateremovals.co.uk

Location:

Unit 511 Aintree Road
Perivale, London
UB6 7LA

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The team from Best Rate were fantastic, patient and helpful. They arrived early and helped us pack up and dealt with two pick-ups and a drop off at storage with ease. Could not ask for better service or price. Highly recommended!”

Helpful Report

Posted 8 years ago

“Removal men arrived early for the job. I was a little apprehensive at first as the vehicle provided appeared to be on the small side. After inspecting my items, the guys assured me that they would do their best to fit everything in the van. Professional, friendly and got on with the job in an efficient manner - despite encountering problems getting my 3-seater sofa out of the front door! Upon arrival at the storage company, my items were then moved to the unit in a careful and efficient way. Despite some errors in confirmation emails from from the Best Rate office, I would highly recommend the company for its professional service and very competitive pricing.”

Helpful Report

Posted 8 years ago

“Efficient, reliable and excellent value for money. The removers were polite and friendly and extremely hard working - our one bed flat was loaded onto the van in less than an hour and a half and the same the other end but the speed of the job didn't compromise the care taken with our belongings and nothing was damaged or broken . There was a delay getting keys for the new property and the removers made no fuss about this nor was there an extra charge for waiting which some companies will add on. Furniture was assembled back together and they even plumbed the washing machine in at the new house”

Helpful Report

Posted 8 years ago

“Great company , saved me on the day because another removal company failed to their job. Amazing guys , professional , came on time , worked without complaining. Couldn't ask for more. Highly recommended”

Helpful Report

Posted 8 years ago

“The Best rate removal team were professional and prompt from the outset with the office team supplying me an accurate quote and site survey prior to the day of the move. On the day the team of 3 men were helpful and hard working throughout such a stressfull time. We could not have asked for such a great team that never moaned once throughout the long day. A breath of fresh air!!”

Helpful Report

Posted 8 years ago

“We contact them and from the first minute they were 100% compromised. The communication was smooth and the where available to talk with me always that I needed it. The service was awesome and the people very kind and professional. They came, pack everything and transport from one house to the other in the same day. They made a very stressful day very easy. I totally recommend them. Great services and the best prize.”

Helpful Report

Posted 8 years ago

“Removals are usually very stressful but the staff is brilliant and try to help where necessary, very strong guys and nothing was a problem and the price that we discussed on the phone stood during the removal. there was no hidden catches which I appreciate when budgeting for the move I knew exact how much was going to cost so i relaxed without been in a hurry not to spend to much or pay extra charges. I have worked with the AUSSIE removals that is very settled company but I realised that I got a great service for less money, I will use again.”

Helpful Report

Posted 8 years ago

“We have received the best quote and Best rate removals have gone the extra mile to deliver for us despite a tight schedule and very fragile items packing and moving situation. Would recommend to anyone and certainly use again.”

Helpful Report

Posted 8 years ago

“Great removal company. Best Rate Removals is a company that truly cares for their customers and their belongings. Would recommend to all my friends and family”

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Posted 8 years ago

“Excellent service for a second time; thank you for making it a stress free experience.”

Helpful Report

Posted 8 years ago

“We called Best Rate Removals at 10 am to ask how quickly they could remove our possessions from a large house and take everything to a storage. Due to a number of unexpected developments, we had to clear the property on the same day. Many thought that would be impossible but, within hours of the initial call, there were 8 men and several vans at work. They all worked until early hours next morning with only one break until everything was cleared. In all our dealings with this company we were impressed by their efficiency and good will. I addition to be very friendly and informal, we found everyone always ready to overcome any obstacle and deal with any problem to help their customer. We certainly recommend Best Rate Removals to anyone looking for removal or storage. We also believe that those running businesses could learn from the way this company is dealing with customers.”

Helpful Report

Posted 8 years ago

“I have used Best Rate Removals to move from a flat to my new house. The service they provided was absolutely great. From Robin , who booked me for a survey and gave me the quote , to the guys who did the packing and the move, everything was great. Packing was done very professionally and the move itself was absolutely amazing . The guys were on time and did a great job. Recommend to everyone who is looking for a mover!”

Helpful Report

Posted 8 years ago

“Very helpful and kind movers. Worked quickly and efficiently.”

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Posted 8 years ago

“Amazing from the begining. When i saw how the guys are packing on the first day i knew my belongings are in good hands. The removal day itself went flawlessly . The guys were polite, smiling and very helpful . The guys worked really hard and manage to finish a tough job in the time i was quoted for. It was a stress free move for a great price therefore i would recommend to everyone.”

Helpful Report

Posted 8 years ago

“The quality of work was nothing like I've seen before. Fast, precise, careful not to damage my furniture. I couldn't be more satisfied with their services. Carried out their job with efficiency and enthusiasm. I recommend them to anyone who is looking for a company to help them move.”

Helpful Report

Posted 8 years ago

“Good guys , hard working , punctual and polite. Office team does a great job. Made shure i get a good price. Recommend for sure.”

Helpful Report

Posted 8 years ago

“The removal and delivery went promptly and without any damages as well as the delievery of all items to a big yellow storrage facility and was loaded into a storrage locker carefully avoiding any damages. The items most of which were boxed up were all placed neatly and to avoid any falling during transit as well as placement in the storage .The items were arranged perfectly allowing for all boxes to be used again if need be.”

Helpful Report

Posted 8 years ago

“Great company and removal service. Got my quote on the same day and the price was amazing. The guys themselves were very polite and helpful. On the removal day the team came on time and did an amazing job! The guys are polite and very hard working. I had bad experience with removals before , but these guys take their job seriously and did an amazing work! Definitely would recommend! Great value for amazing service!”

Helpful Report

Posted 8 years ago

“I recently used Best Rate Removal in a recent house move. Jack on the phone was always very courteous and answered all my queries. Due to issues with completion dates up the chain, we had to move our belongings into storage for a few days. Jack was helpful in making sure our ever changing demands were accommodated. The services was booked for packing the day before removal. The packing team was very good. Efficient, friendly and took great care packing our belongings. First hick up come half way through the day with the team running out of boxes so had to leave and arrange an earlier start the next day for extra packing and removal. Come the next day, the team did not actually arrive any earlier the next day as promised. I think they had traffic issues as you'd expect around the London area during rush our. The team moved all our belongings out by the afternoon literally minutes before we got the call from our agent the buyer was ready for the keys. There was a slight miscommunication at the end where the team thought i'd arranged personal storage but it was actually arranged via their company. A quick call to the office did resolve this. Come unpacking day, the team arrived in good time and did a reasonable job. Things were unloaded quickly. It's a shame the foreman we had on packing days was not longer with us and we had a new one. This resulted in a lot of questions of where things went, which rooms the boxes belong in etc as he was not familiar with the labelling etc. We found a lot of boxes in the wrong place to be fair, mostly between the loft and garage. Not the end of the world but annoying the less. A couple of things went missing...our baby gate adaptor was lost which a quick visit to the shop was needed. We were reimbursed without complaint. The bolts to my wife's jewellery cabinet was missing. Again, i had to buy some bolts as a bodge job fix but it worked. I was reimbursed again. My wife did discover some broken makeup pallettes but these were reported too late (1 week window). Another annoying issue, we were not delivered out hoover as it was let at the storage place in error. Given we were in a new house, not having a hoover was a pain. It was delivered to us a week later. Overall, would I use the team again? Unfortunately I would not and would take a chance in trying out someone else. Would I recommend them? Only if others were well aware of the issues I experienced and they were happy with it.”

Helpful Report

Posted 8 years ago

“Quick, efficient, careful, and friendly! We moved from a 2nd floor flat to our new house late August. From my initial contact with Artur to the day of the move, service was excellent. I was always going to feel bad with the move because it involved a lot of stairs at both addresses, but the guys didn't really bat an eyelid. It was a really hot day unfortunately, so yes, they did sweat buckets, but they were very courteous and very good with everything. Would happily recommend them and use them again.”

Helpful Report

Posted 8 years ago

Best Rate Removals Ltd is rated 4.9 based on 100 reviews