“Better Kitchens - aptly named. It's only when you have a Better Kitchen and then go, see and compare the other well known high street names that you realise that you actually do have a better kitchen!
The quality is far superior from the doors and hinges to the carcasses.
Ordering online is extremely easy and the online support is first class. From start to finish, the ordering, delivery and price was first class. Forget the rest and try the best!”
“Easy to use website, great customer service, great quality, great delivery service. No issues. No hassle. Can’t fault them really. Will be even better once a design tool is launched. Hardest thing is figuring out what end panels are needed. Also you need to draw your own plan.”
“This is my first experience with Better Kitchens and I have to say I am very impressed. Communication has been excellent throughout and the quality of the kitchen is superb. All units came fully assembled and nothing was damaged in any way. I will be telling everyone how good they are.”
“Very impressed when units arrived, they are really sturdy and look great. Price was good and would definitely recommend. Smallish gripe, but worth a mention because it would have been so easy to avoid. L shape corner units only available as flat pack, which is fair enough as they are really cumbersome. But it would be helpful if they came with instructions and, more importantly, fully pre drilled doors. Drilling the holes in a factory with equipment and jigs takes seconds, doing it at home with hand tools is harder. However, sorted now and looking good - all in all this was a very good deal for these units.”
“Having recently fitted a kitchen and utility room with units bought from better kitchens I thought I’d write a review.
I’ve fitted about 7 kitchens over the years from a range of suppliers including Wickes and have never experienced quality and service I have received from Better Kitchens.
I would strongly recommend them, in fact I’m building a self build house next year and will be getting my new kitchen from there too.”
“Very pleased with the whole process when buying my new kitchen. Very competitively priced (cheaper than Howdens and better quality). All responses to support queries were within 24hrs. I am recommending you to everyone”
“Just ordered my third kitchen from Better kitchens, as an experienced kitchen fitter i can honestley say the quality is far superior to many leading kitchen companies and far cheaper too, i have only ever ordered flat packed units as they couldn't supply rigid built to my location which does add on half a days labour on the other hand it makes it far easier to modify carcasses when required, i've had a couple of issues with missing componants but this was dealt with promptly, the only issue i have is the delivery charge which at £299 is excessive, there is always the option of using your own courier as normally its only one or two pallets, the downside would be apportioning blame for any damaged items.
I will certainly be using this company again for future installations.”
“Very - very pleased with the result. Fabulous to find a company that really cares about its products.
As a fairly competent diyer with msc trades experience and a couple of home and boat renovations achieved, I am so pleased to have finally found Better Kitchens. Having explored the commercial options (Howdens, Nisbets etc), the 'premium' punters choices (Wren - that's what they say anyway - hoho, at your own risk...) and the build it yourself variants (B&Q / Ikea etc), I can confirm personally that my experience with Better Kitchens was absolutely on point - surpassing many of these other options on quality and cost - and on the occasion a cheaper option was available it was simply not comparable when looking at material, finish and component quality.
From the initial chat which was informative, intelligent and never pushy, to the estimate which was clear and concise and completely itemised, to delivery (ours was flat packed and palletised to York, for self install on a boat), everything was well considered and perfectly communicated. All shipped items were very well packed / protected and arrived with no sign of transit.
I understand the BK team prefer to ship assembled or install but in this instance the fit to a tapered hull and access through small hatches was so unique we opted to take responsibility for this ourselves. The BK team wasted no time in supplying excellent assembly instructions and verbal / video guidance when required.
When I realised we needed a couple of small additional pieces to match / fill in around some steel work, the team very quickly added our request to their production line and delivered the additional items within a few days. The colour of the new parts matched perfectly.
Having now lived with the install for over 2 years (apologies for the late review) it is good as new. We are due to renovate a new home soon and will be back in touch for our next kitchen! We recommend you to everyone.
Keep up the great work!”
“Cannot fault! The whole experience from the ease of use of the website & wide choice available, to the speed of manufacture and helpful, on-time delivery drivers. The kitchen arrived perfect, no damage, all parts and units were present which was not expected since the delivery note was 3 pages long! Customer service were helpful and very accommodating to your needs. Will certainly be using this company for my next house and kitchen project! Highly recommend.”
“The units are fantastic my kitchen fitter was so impressed with them. They are better than I imagined they would be. The delivery was excellent they were packaged very well and the delivery men handled all items very carefully best delivery people I have ever had! I am so impressed with quality they are so good - my kitchen looks super and I would gladly recommend them. My entire experience with Better Kitchens from ordering to receiving the end product was excellent they were helpful and efficient. Thank you”
“Ordered my kitchen in August 2020 and received as expected, a couple of units arrived a bit later but communication has been very good.
Today I contacted them for a soft close gas hinge that is not working anymore and they promptly send me a new one.
So customer care is good!
Kitchen quality is nice and I really have saved thousands thanks to them. Cabinets are very sturdy and well done and they look great.
Thanks.”
“Fantastic quality at unbelievable prices!
We are so happy that we chose this company. Saved us thousands and is of superior quality to other brands.
The 18mm back panels are great and my joiner friend said he had never seen that before.
Comes pre-built too!
We have been able to get the kitchen we wanted, with matching carcases which look so much better than nasty standard white ones.
Soft close hinges work well and the doors can be removed with a button on the hinge which is extra practical.
Doesn't come with all the required screws, but I picked up 200 15mm screws from Toolstation for £3.
We did not opt for worktops from Better Kitchens, so I cannot comment on them.
After sales could be improved, but still well worth choosing this company.
Overall we are very satisfied and would highly recommend with company to anyone.
Lastly, make sure you order everything that you need! I changed my layout after the order had been received and although I just needed 1 extra 300mm wall unit, the delivery cost is still £50. My fault, but something worth knowing.”
“Fantastic quality at unbelievable prices!
We are so happy that we chose this company. Saved us thousands and is of superior quality to other brands.
The 18mm back panels are great and my joiner friend said he had never seen that before.
Comes pre-built too!
We have been able to get the kitchen we wanted, with matching carcases which look so much better than nasty standard white ones.
Soft close hinges work well and the doors can be removed with a button on the hinge which is extra practical.
Doesn't come with all the required screws, but I picked up 200 15mm screws from Toolstation for £3.
We did not opt for worktops from Better Kitchens, so I cannot comment on them.
After sales could be improved, but still well worth choosing this company.
Overall we are very satisfied and would highly recommend with company to anyone.
Lastly, make sure you order everything that you need! I changed my layout after the order had been received and although I just needed 1 extra 300mm wall unit, the delivery cost is still £50. My fault, but something worth knowing.”
“Took a risk ordering off an online company during the height of the lockdown.Comparing the style and variety to the well known showrooms.Very pleased supplied what i wanted at a good price when they promised.The quality was good even my friends helping to fit were impressed & considering them for there next purchase.Yes there was a blemished door when unpackaging,So i took a photo and contacted them - A replacement was sent promptly. The only improvement i could suggest is there website is a bit slow and there interactive tracking of your order & questions nice feature but wasnt updated or answered,But a phone call was always answered politely.(It was during the height of 2020 lockdown though so staffing may have been an issue) Overall would i reccomend - Yes definately ,Very good experience Thankyou Better Kitchens”
“After looking round some well known kitchen companies we thought we would look online as well. From the initial email through to delivery the Better Kitchens team were very helpful and quick to respond. Any issues / questions we had were dealt with swiftly and resolved even during the situation with COVID. The kitchen themselves are really good and solid, they come with all doors / draws on so a huge time saving. Definitely recommend and will be using them again in the new year to do the utility!”
“Fantastic service, beautiful product, The delivery was on schedule, with the product carefully protected. I fit Kitchens for a living and was very impressed with the efficiency of entire supply chain. Definitely 5stars”
“We’ve had no problems
Couple of calls pre order to make sure we were getting everything correct
Ordered totally online remember to include shipping in your budget
Guide for shipping date is only a guide hoped for half term as the guide said but once ordered gave me a date of the week beginning 2/11 came on the 4/11
Checked off the van everything there lad on van was as helpful as could be under guidelines etc
We ordered assembled to save time on installation, the only way I would ever do it again yes they are heavy and awkward when assembled but if you’ve got it right it just slots in to place
The units are strong and sturdy and well packed to avoid and damage in transit
You 48hours from delivery to check everything is in order and it was
Been simple from the start the hardest thing has been getting someone to install the gas hob!!
Nothing to do with better kitchens though
They have been great good communication throughout very happy with the kitchen
Which was probably more than half the price it would have been in Wren and just the same quality
The wife’s happy so I’m happy
Well done betterkitchens and thank you”
“Following a lot of research between online companies and high street we found that better kitchens gave us the best price by far. Having now received and installed the units they are equal if not better quality units than the ones I had previously spent more on in other houses. We did have a slight problem that one unit arrived and was the wrong dimensions to the order but I spoke to mark who fixed the issue straight away and got a new oven housing out. I can not fault the service or the quality, I would recommend them to anyone who wants a new kitchen”
“Purchasing a complete kitchen online was a bit of a leap of faith, especially as payment is made up front. I have to say I had no need to worry and Better Kitchens delivered a quality kitchen 100% complete when they promised. I fit a lot of kitchens supplied by Bowdens and Henchmarx, they are almost always short on the delivery and I can honestly say that my Better Kitchens delivery is probably of a higher quality. Everything is pre-assembled and the hardware is very good quality. It was great to be able to specify a carcass colour - something you can't do with the High Street names. I will definitely use Better Kitchens again in the future and highly recommend them. Thanks very much.”
