“Superb service and very professional, made the whole process and experience straight forward. Very friendly service and the product is very affordable and the quality very high end in all areas.
I am a installer and have fitted a lot of these kitchens, they are definitely the best on the market. I recommend these kitchens to my customers, once they see the product, the quality and finish. They always buy the kitchen, as it is a far superior product above other suppliers.”
“The product is great quality - we opted for the ready-built option and were not disappointed. We had an issue with a missing cabinet, which took a few phone calls to sort out, but everything was delivered in the end.
The guys on the other end of the phone were really helpful with any queries we had on behalf of our client.
If it hadn't been for the issue regarding the cabinet (delaying completion) the rating would be 5 stars!”
“I was excited to buy a Kitchen from Better Kitchens as my brother in law buys kitchens from them for property redevelopment. However after making the purchase of the kitchen communication was poor. When the kitchen was installed the latest plan they had sent me did not match the units numbering order. This lead to my kitchen fitters installing the kitchen wrong in areas. Better Kitchens did not then help me to resolve the issue instead we're keen to absolve themselves. I then had to chase them a number of times to fine out where the missing ( delayed) front were. 3 months later I am still waiting for glass shelves. The laminate units also scratch easily. To be fair to Better Kitchens they have asked for more details as I imagine they now a more senior staff member involved he is willing to help, but it's all a little too late.”
“Superb Service from start to finish, we love our new kitchen and the service received from Better Kitchens made the whole design, order, delivery and minimal errors a very smooth process.
We started our discussion with Matt in the office and talked through design ideas, placed the order and was delivered on time as advised, the contact was great! We did have a couple of issues (missing plinths and needed to order some replacement doors) this was all handled by Mark in after sales, again contact was excellent always calling when he said he would, and helping to get the issues resolved.
I have already recommended Better Kitchens to friends and clients of mine and will continue to so...”
“We were pleasantly surprised with the quality of the units we had ordered, as were the joiners who fitted them. As we were unable to buy the ready made carcases we were abit worried on how things would work out, but they went together fine. We had a couple of issues with doors but we're resolved pretty swiftly. The order was made as the quotes given by other companies were alot more expensive and the l would of had to of compromised on the type of units. I would not hesitate buying again from better kitchens or recommending them to others.”
“Better Kitchens are a fantastic company. We had a lot of support in designing our kitchen, including really helpful email and phone conversations with an expert who produced a suggestion of how it could look based on the room dimensions and then suggested parts which we had forgotten to order while looking at our basket order! We are really happy with the quality of the product. We ordered the cupboards already built which saved a lot of work and Better Kitchens were easy to contact and extremely accommodating when there were queries to resolve. We now have a very smart kitchen which has cost us a fraction of what it would have done at other kitchen shops. I would highly recommend this company.”
“The kitchen (Somerset shaker style in light grey) I got is of excellent quality. I've had so many compliments on it. The carpenter said because of the quality, its made his job a lot easier and it was fitted in a day. Finally - great customer service. I got a size wrong when ordering and the service/sales team were so helpful in getting it right again.”
“Bought and installed back in February just never got round to writing a review until now. Initially was nervous about buying a kitchen via the net without seeing it first however, after seeing all the excellent reviews I went for it. I have to say I wasn’t disappointed. The build quality and finish was better than some of kitchens I had seen locally. Everyone who has seen it have commented about the excellent quality. The mother-in-law now wants me to replace her kitchen so I will be in touch. Just a couple of pointers:
1. The 900mm corner cabinet is flat packed due to size, some assembly instructions would have been useful.
2. The sliding mechanism for the pull out larder could be smoother. With all the weight on the bottom mechanism It just feels like it’s going to break. I’m sure it won’t.
It won’t stop me buying again, I will just go with the larder with pull out draws instead.”
“My thanks to Matt & Mark for helping design, revise, order, sort out delivery, advise and immediately provide some parts for my kitchen fitter (for free!) and immediately solve the very minor issue of a wrong coloured door being delivered. Which I'm pleased about because it's easy to write a good review when nothing's gone wrong - when the company already has your money you see just how good they really are and Better Kitchens are outstanding! I'm absolutely certain that if there are any problems in the future, though I can't see what they might be, the company will be there for us.
The quality of the kitchen is outstanding, according to my fitter (a proper old school time served joiner who does a lot of kitchens) "You won't find better, I can't believe you've got this for that price, where I buy my carcasses said it'd cost him at that."
Everything was sized and fit exactly as planned and the delivery was exactly when it was promised.
So, the "risk" of ordering on line payed off, we've saved a fortune and got an outstanding kitchen from an outstanding company. Thank you again.”
“Visited "BETTER KITCHENS" along with many other showrooms when planning a new kitchen:-
Wide selection of units, good advise received, competitive costing.
Planning:-
We had our own plan (plans), Matt advised on the proposed layout and provided several updated plans and costings.
Ordering:
Straight forward including some custom size units.
Delivery:-
Good communication about delivery. On time. Efficient delivery by "Better Kitchen" staff & transport.
After sales:-
Excellent support on extra items required during fitting the kitchen. Ordered and collected from the WsM showroom.
Overall build quality:-
Excellent on both fully assembled and flat pack units.
Lady of the House now very HAPPY!”
“I have found the staff at Better Kitchens knowledgeable, enthusiastic, helpful, and reliable and so would certainly recommend them to anyone looking to buy a kitchen. The products are good quality and a good price. It’s possible to have bespoke features if required. Matt and Julian have bent over backwards to accommodate my exacting requirements. Thank you very much.”
“We have recently renovated and extended our kitchen layout and wanted to purchase the best units we could afford. We looked at lots of different suppliers and received a large number of kitchen quotes. We decided to go with Better Kitchens and are so glad we did.From the initial enquiry to taking delivery and after care, the service we received was excellent.The quality of the kitchen cabinets is fantastic. We ordered rigid cabinets at a price that was similar to cheap off the shelf flat pack kitchen units. A very big thank you to Matt and the team. I would not hesitate to recommend this company.”
“From design to delivery the service was excellent. Communication was exceptional and the quality of the kitchen is excellent much better than diy stores. Many thanks to Better kitchens team. 😊”
“Amazing quality kitchens, the kitchen fitter was so impressed with the build quality and the brackets and hinges. There a great company to deal with and so helpful would definitely recommend you won't be disappointed”
“Super service from the Design Team who then spent time helping us to select a unit type that provided us with quality, look and price to suit our needs.
Order delivered on time save for a few minor trim items which were delivered in time for the fitter to avoid any delay.”
