Login
Start Free Trial Are you a business?? Click Here

BetterMe Reviews

4.5 Rating 1,352 Reviews
87 %
of reviewers recommend BetterMe
4.5
Based on 1,352 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
Greater than 57%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.2 out of 5
Returns & Refunds
Refunds Process
Very Easy
Read BetterMe Reviews

About BetterMe:

Since 2017, we have been on a mission to create a healthier world for everyone, regardless of age, sex, physical ability, or background. Our goal is to make healthy lifestyle accessible to everyone so they can achieve long-term health benefits. Recognizing the lack of Diversity, Equity, and Inclusion in the market, we strive to eliminate barriers to well-being and self-esteem.

Visit Website

Email:

care@betterme.world

Write Your review

BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 6th November 2023
Bomba
BetterMe 5 star review on 20th October 2023
Mr Bear
BetterMe 5 star review on 18th October 2023
Anonymous
BetterMe 1 star review on 29th June 2023
Corine
BetterMe 1 star review on 29th June 2023
Corine
3
Anonymous
Anonymous  // 01/01/2019
I had a very positive interaction with the customer care team at BetterMe. The BetterMe exam worked with me to make sure I was satisfied. Thumbs up!
Helpful Report
Posted 4 months ago
Hello Mark! Thank you so much for your wonderful feedback! We're delighted to hear that you had a positive experience with our customer care team. Your satisfaction is our top priority, and it’s great to know we met your expectations! Best wishes, Team BetterMe
Posted 4 months ago
Amazing customer service and prompt response times!
Helpful Report
Posted 4 months ago
Hello there! Thank you so much for your fantastic review! We’re thrilled to hear that you experienced amazing customer service and prompt response times. Warm regards, Team BetterMe
Posted 4 months ago
The program didn’t work for me, at the time I signed up, but customer service helped me cancel. Please be aware of auto renewal. There is no notification. But again, I was able to work with customer service to cancel.
Helpful Report
Posted 4 months ago
Hello! Thank you for sharing your experience with us. We're glad our customer service team was able to assist you. Your feedback is valuable. Best wishes, Team BetterMe
Posted 4 months ago
The Customer Care Specialists were very prompt in replying to my billing question, and my concern was well taken care of. I appreciated their courteous attention and followup. All good!
Helpful Report
Posted 4 months ago
Hello Glenda! Thank you so much for your wonderful review! We’re thrilled to hear that our team were prompt and attentive to your question. Your satisfaction is our priority, and we appreciate your kind words! Warm regards, Team BetterMe
Posted 4 months ago
BetterMe is a good app, provided you use it efficiently. I did have a problem with the auto-renewal which was a misunderstanding, and it took a few days to resolve it but the team did help and sort and arrange the refund.
Helpful Report
Posted 4 months ago
Hello! Thank you for your positive feedback about BetterMe! Your satisfaction is important to us, and we appreciate your understanding. Best wishes, Team BetterMe
Posted 4 months ago
I tried to cancel on final day of trial as hadn't realised further payments would be taken. I stopped using the app after day 5 as not suitable for me. They wouldn't refund the payment taken on the final day but agreed to refund half which was better than nothing but still a little disappointing. Make sure you read fully when signing up
Helpful Report
Posted 4 months ago
Hello! Thank you for your feedback and for trying out BetterMe. We're sorry to hear that the app didn’t meet your expectations. We appreciate your understanding. Your comments help us improve. Kind regards, team BetterMe
Posted 4 months ago
They were able to switch my program of choice without any issues. Kind and prompt responses. Very pleased!
Helpful Report
Posted 4 months ago
Hello Wendy! Thank you very much for your great feedback! We are very happy to hear that you are satisfied with our service. Your support means a lot to us! Best regards, Team BetterMe
Posted 4 months ago
Der Kundenservice ist sehr freundlich und zuvorkommend. Vielen Dank für den Service. Auch die App ist sehr zu empfehlen
Helpful Report
Posted 4 months ago
Hallo Jenny! Vielen Dank für Ihre freundlichen Worte. Es ist immer eine Freude, unseren Benutzern zu helfen. Zusammen sind wir ein Team! Mit freundlichen Grüßen, Team BetterMe
Posted 4 months ago
Really happy with the customers service attention. I had a problem that was solve immediately.
Helpful Report
Posted 4 months ago
Hello! Thank you for your amazing review! We're thrilled to know that our customer service was able to assist you promptly. Your satisfaction means the world to us! Warm regards, Team BetterMe
Posted 4 months ago
Brilliant service... thanks so very much 😊
Helpful Report
Posted 4 months ago
Hello! Our team is very happy when our customers feel satisfied. Thank you so much for sharing your positive feedback with other users and us. Kind regards, team BetterMe
Posted 4 months ago
Bütün sorularımı açıklayıcı cevaplar aldım. Yardımları için teşekkür ederim. Harikasınız 🌸
Helpful Report
Posted 4 months ago
Merhaba! Böyle olumlu sözler duymak çok hoş ve kullanıcılarımıza hizmet etmek her zaman bir zevk. Çok teşekkürler! Saygılarımızla, BetterMe Ekibi
Posted 4 months ago
Great customer service
Helpful Report
Posted 4 months ago
Hello! Thank you for your wonderful review! We're so pleased to hear that you had a great experience with our customer service. Best wishes, Team BetterMe!
Posted 4 months ago
Tenk yu fight go
Helpful Report
Posted 4 months ago
Adu! Tank yu fɔ yu fidbak, ɛn tɛnki fɔ we yu pik BetterMe. Wi de grit yu gud gud wan, Team BetterMe
Posted 4 months ago
I had great customer service hence the 5star review. Thanks for fairly resolving the subscription situation.
Helpful Report
Posted 4 months ago
Hello Dave! Thank you for your glowing review! We’re delighted to hear that our customer service team was able to assist you effectively. Your appreciation means a lot to us! Warm regards, Team BetterMe!
Posted 4 months ago
Easy to use app. Good mix of exercises to target full body workouts. Good customer service.
Helpful Report
Posted 4 months ago
Hello! Thank you for your fantastic review! We’re thrilled to hear that you find our app easy to use and that you enjoy the variety of full body workouts. Your feedback motivates us to keep improving! Best regards, Team BetterMe!
Posted 4 months ago
They were very prompt and efficient with my query and provided great help and information. I’m impressed and thankful for that.
Helpful Report
Posted 4 months ago
Hello Jeanette! Thank you so much for your fantastic review! We’re thrilled to know that our team was prompt and efficient in assisting you. Your satisfaction means the world to us, and we’re grateful for your kind words! Best wishes, Team BetterMe!
Posted 4 months ago
Customer service were very helpful. The app is nice. I don't have a wall big enough, my bad for not checking what was required space wise.
Helpful Report
Posted 4 months ago
Hello! Thank you for your lovely review! We’re so glad to hear that our customer service team was helpful to you. It’s great to know you’re enjoying the app as well! Best wishes, Team BetterMe!
Posted 4 months ago
Customer service was excellent - quick response time, courteous and easy transaction. Highly recommend this service based on the way they handled my issue.
Helpful Report
Posted 4 months ago
Hello Susan! Thank you for your amazing review! We’re delighted to hear that you experienced excellent customer service and a smooth transaction. Your recommendation means a lot to us! Best wishes, Team BetterMe!
Posted 4 months ago
Good app, I use it since 2 years, is good for my body, but I didnt lose weight
Helpful Report
Posted 4 months ago
Hello! Thank you for your wonderful review! We’re so glad to hear that you’ve been using our app for two years and find it beneficial for your body. Remember, weight loss can be a journey influenced by many factors, and we're here to support you every step of the way! Feel free to reach us at care@betterme.world at any time. Best wishes, Team BetterMe!
Posted 4 months ago
I was depressed for years. Getting overweight because I was always on the couch or in bed, sleeping my life away. What a waste. Then I found this app called BetterMe. I started with their chair yoga. Now I've done the pilates challenge, face toning, then moved on to butt defining and flatter belly challenges! Was 142 lbs now I'm 132 lbs! And many inches also. Do yourself a huge favour and just try BetterMe. They take all your statistics and make your plan specifically for you. And don't forget they have many personal coaches to help you anytime with any problems you have or to answer all your questions. BetterMe has changed my life for good. They teach you how to eat healthy, without losing flavour and always filling. I'm now an official BetterMe lifer! You also get a free watch, BetterMe band, that records not only how many steps but also, how long you sleep and many other features. They remind me to always drink water as well. They start off easy and get progressively harder and it doesn't hurt! I'm now and will always be a part of the BetterMe family. Do yourself a favour, just try it! Yours truly Vanessa McConnell 51 years old and going strong. Thank you BetterMe!
Helpful Report
Posted 4 months ago
Hello Vanessa! Thank you so much for sharing your inspiring journey with BetterMe! We're absolutely thrilled to hear how our app has positively transformed your life and helped you find your way back to health and happiness. Your achievements in fitness and wellness are truly commendable! Welcome to the BetterMe family, and here’s to many more milestones ahead! Best wishes, Team BetterMe!
Posted 4 months ago
BetterMe is rated 4.5 based on 1,352 reviews