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BetterMe Reviews

4.5 Rating 1,352 Reviews
87 %
of reviewers recommend BetterMe
4.5
Based on 1,352 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
Greater than 57%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.2 out of 5
Returns & Refunds
Refunds Process
Very Easy
Read BetterMe Reviews

About BetterMe:

Since 2017, we have been on a mission to create a healthier world for everyone, regardless of age, sex, physical ability, or background. Our goal is to make healthy lifestyle accessible to everyone so they can achieve long-term health benefits. Recognizing the lack of Diversity, Equity, and Inclusion in the market, we strive to eliminate barriers to well-being and self-esteem.

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Email:

care@betterme.world

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BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 6th November 2023
Bomba
BetterMe 5 star review on 20th October 2023
Mr Bear
BetterMe 5 star review on 18th October 2023
Anonymous
BetterMe 1 star review on 29th June 2023
Corine
BetterMe 1 star review on 29th June 2023
Corine
3
Anonymous
Anonymous  // 01/01/2019
I had great customer service hence the 5star review. Thanks for fairly resolving the subscription situation.
Helpful Report
Posted 4 months ago
Hello Dave! Thank you for your glowing review! We’re delighted to hear that our customer service team was able to assist you effectively. Your appreciation means a lot to us! Warm regards, Team BetterMe!
Posted 4 months ago
Easy to use app. Good mix of exercises to target full body workouts. Good customer service.
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Posted 4 months ago
Hello! Thank you for your fantastic review! We’re thrilled to hear that you find our app easy to use and that you enjoy the variety of full body workouts. Your feedback motivates us to keep improving! Best regards, Team BetterMe!
Posted 4 months ago
They were very prompt and efficient with my query and provided great help and information. I’m impressed and thankful for that.
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Posted 4 months ago
Hello Jeanette! Thank you so much for your fantastic review! We’re thrilled to know that our team was prompt and efficient in assisting you. Your satisfaction means the world to us, and we’re grateful for your kind words! Best wishes, Team BetterMe!
Posted 4 months ago
Customer service was excellent - quick response time, courteous and easy transaction. Highly recommend this service based on the way they handled my issue.
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Posted 4 months ago
Hello Susan! Thank you for your amazing review! We’re delighted to hear that you experienced excellent customer service and a smooth transaction. Your recommendation means a lot to us! Best wishes, Team BetterMe!
Posted 4 months ago
Good app, I use it since 2 years, is good for my body, but I didnt lose weight
Helpful Report
Posted 4 months ago
Hello! Thank you for your wonderful review! We’re so glad to hear that you’ve been using our app for two years and find it beneficial for your body. Remember, weight loss can be a journey influenced by many factors, and we're here to support you every step of the way! Feel free to reach us at care@betterme.world at any time. Best wishes, Team BetterMe!
Posted 4 months ago
I was depressed for years. Getting overweight because I was always on the couch or in bed, sleeping my life away. What a waste. Then I found this app called BetterMe. I started with their chair yoga. Now I've done the pilates challenge, face toning, then moved on to butt defining and flatter belly challenges! Was 142 lbs now I'm 132 lbs! And many inches also. Do yourself a huge favour and just try BetterMe. They take all your statistics and make your plan specifically for you. And don't forget they have many personal coaches to help you anytime with any problems you have or to answer all your questions. BetterMe has changed my life for good. They teach you how to eat healthy, without losing flavour and always filling. I'm now an official BetterMe lifer! You also get a free watch, BetterMe band, that records not only how many steps but also, how long you sleep and many other features. They remind me to always drink water as well. They start off easy and get progressively harder and it doesn't hurt! I'm now and will always be a part of the BetterMe family. Do yourself a favour, just try it! Yours truly Vanessa McConnell 51 years old and going strong. Thank you BetterMe!
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Posted 4 months ago
Hello Vanessa! Thank you so much for sharing your inspiring journey with BetterMe! We're absolutely thrilled to hear how our app has positively transformed your life and helped you find your way back to health and happiness. Your achievements in fitness and wellness are truly commendable! Welcome to the BetterMe family, and here’s to many more milestones ahead! Best wishes, Team BetterMe!
Posted 4 months ago
Good customer service
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Posted 4 months ago
Hello! Thank you for your wonderful review! We’re so pleased to hear that you had a great experience with our customer service. Best wishes, Team BetterMe!
Posted 4 months ago
Ich bin echt begeistert, nicht nur vom Joga auf dem Stuhl, sondern auch vom Kundenservice. Ich hatte versehentlich eine weitere Leidtung angeklickt und hab mich dann an das Better-ne-Team gewandt, sie haben nach ca. 25 Minuten geantwortet und mir ein tolles Sngebot gemacht und mir 50% der Kosten erstattet. Das Geld war direkt wieder auf meinem Konto. Wirklich klasse. Abgenommen habe ich noch Nix, aber das liegt an meinem Essverhslten. Und an den leckeren Dingen in dieser Zeit. 🎄😆
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Posted 4 months ago
Hallo! Vielen Dank für Ihre wunderbare Bewertung! Wir freuen uns, dass Ihnen das Stuhl-Yoga gefallen hat und dass unser Team Ihnen umgehend helfen konnte. Denken Sie daran, Fortschritte brauchen Zeit und wir sind hier, um Sie auf Ihrem Weg zu unterstützen, egal, welche Herausforderungen es gibt. Zögern Sie nicht, uns zu kontaktieren, wenn Sie Tipps oder Ermutigung brauchen! Freundliche Grüße, Team BetterMe
Posted 4 months ago
After much needed emails to explain my situation, the ending results made me a happy customer! Thank you.
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Posted 4 months ago
Hello there! Thank you for your wonderful review! We’re so pleased to hear that our communication helped you and resulted in a happy outcome. Your satisfaction is our priority, and we appreciate your kind words! Best wishes, Team BetterMe!
Posted 4 months ago
Jackie was very kind and explained all of the additional charges. She reversed them at my request and I am pleased. I am not pleased with the way your company operates! I never approved the charges and you just felt you could charge me for them. Your company gave your representative additional work!
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Posted 4 months ago
Hello there! Thank you for taking the time to share your feedback. We’re glad to hear that Jackie was helpful in addressing your concerns. Please note that we cannot bill you until you confirm the order from your side. The final price is visible on the checkout page, as well as any other details about your subscription package. Best wishes, Team BetterMe!
Posted 4 months ago
All good, perfect service, thank you!
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Posted 4 months ago
Hello Anastasiya! Our team is very happy when our customers feel satisfied. Thank you so much for sharing your positive feedback with other users and us. Kind regards, team BetterMe
Posted 4 months ago
I got reply ftom team very quickly
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Posted 4 months ago
Hello there! Thank you for your feedback. We appreciate you spreading the good word about your experience with BetterMe. Kind Regards, Team BetterMe
Posted 4 months ago
I unfortunately ended up on crutches and awaited surgery for 3 months, end of January 2025. I reached out asking if they could please help me as I had not been able to use my subscription and they showed me grace and asked I cancel and reach out after recovery and they will help get me some time back. Appreciate they were understanding and willing to help in my crappy situation while I wait to get my hip replacement.
Helpful Report
Posted 4 months ago
Hello! Thank you so much for sharing your experience with us! We’re truly sorry to hear about your situation, but we’re glad our team could provide you with the understanding and support you needed. Your recovery is important, and we’ll be here for you when you’re ready! Wishing you all the best, Team BetterMe!
Posted 4 months ago
I was amazed at how easy this app is to use. Every morning, I just open the app and hit the next day of exercise exercises. At the end of each day of exercise exercises, you can rate whether the exercises were too easy, too hard or just right. It also allows you to track other aspects of your daily health, water, intake, food, etc. although I’m not using them. I’ve struggled in my life to stick with the exercise routine, but these are fun, easy, the background music is great, but it’s also customizable. I don’t have to go to the gym, and in just a week I’m already feeling stronger and happier. It feels good to make progress! Their customer service is a little slow to respond, but luckily I haven’t had any urgent issues. I’m trying it for two months and so far I really like it.
Helpful Report
Posted 4 months ago
Hello Lisa! Thank you so much for your wonderful review! It’s fantastic to hear that you’re finding the app easy to use and that the exercises are enjoyable and effective for you. We love that you’re already feeling stronger and happier after just a week! We’ll be sure to take your feedback on customer service into account as we continue to improve. Wishing you all the best on your fitness journey! Best wishes, Team BetterMe!
Posted 4 months ago
海外のサイトで英語だらけで、間違った操作などしてしまったのですが、ちゃんと質問に返答や対処を丁寧にしてくださり感激しました。
Helpful Report
Posted 4 months ago
こんにちは。 コメントを残していただきありがとうございます。 BetterMe でのご経験について良い評判を広めていただき、ありがとうございます。 現在、当社のチームはサービス内で翻訳の追加と改善に取り組んでいます。今後のアップデートにご注目ください。 よろしくお願いいたします。BetterMe チーム
Posted 4 months ago
I am loving the rhythm I have gotten into using the BetterMe app. My daily routine is quite hectic with a full time Sales position, three children at home, and one being an infant. I'm usually doing the workout around 7-8pm at night, and this still works with my energy levels post dinner. I feel stronger in my core, hips, and back which is where I was having the most issues with daily pain. I would highly recommend this App to anyone who is looking to strengthen their bodies at their convenience.
Helpful Report
Posted 4 months ago
Hello Taylor! Thank you so much for your fantastic review! We're thrilled to hear that you've found your rhythm with the BetterMe app, especially amidst such a busy schedule. It's wonderful to know that you're feeling stronger and seeing improvements in your core, hips, and back. Best wishes, Team BetterMe!
Posted 4 months ago
Very helpful customer service
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Posted 4 months ago
Hello! Thank you so much for your review! We're thrilled to hear that our customer service team was able to help you out. Your support truly motivates us! All the best, Team BetterMe!
Posted 4 months ago
I opened expecting to be able to use it but lately I’m just super busy so I got a great deal to start then I got charged a subscription and wanted a refund because I never used the app and I was able to get a complete refund and no issues.
Helpful Report
Posted 4 months ago
Hello there! Thank you for sharing your experience with us! Your satisfaction is our top priority, and we appreciate your feedback! Take care, Team BetterMe!
Posted 4 months ago
Very prompt customer service
Helpful Report
Posted 4 months ago
Hello! Thank you for your feedback. We appreciate you spreading the good word about your experience with BetterMe. Kind Regards, Team BetterMe
Posted 4 months ago
The teams is really reliable they helped with my concern
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Posted 4 months ago
Hello Rich! Thank you for your positive review! We're happy to hear that our team was able to assist you with your concern. Best wishes, Team BetterMe!
Posted 4 months ago
BetterMe is rated 4.5 based on 1,352 reviews