Big Frog Supply Reviews

Name: Big Frog Supply
Address: 6001, Miller Store Road, 105, Norfolk, Virginia
Rating: 4.75

4.8 Rating 5,888 Reviews

93 %

of reviewers recommend Big Frog Supply

4.8

Based on 5,888 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Could Be Better

About Big Frog Supply:

Big Frog Supply is your online destination for all Irrigation, Plumbing, Outdoor Living, Holiday Lights, Landscape Lighting, & Tankless Water Heater needs!

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Big Frog Supply 5 star review on 21st January 2019

Anonymous

Anonymous // 01/01/2019

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“Reputable company. I was very happy that the order was processed order and delivered as expected, without delay.”

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“Very good service. Price was good, shipping was prompt, communications of order status was excellent. It was all good.”

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“Good service. The part was exactly what was needed. Quick delivery easy to do business with.”

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“Good pricing, fast shipping, and easy ordering process. No hassle on line shopping at its finest.”

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“Very fast service and they had what I needed. Very happy with the store...”

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“Fair price and fast shipping! Can’t ask for better.”

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“Fast shipping! Pump was for our lake place . Works great!”

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“Exactly what I ordered, delivered timely. Thanks! I will order again.”

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“Fair pricing, easy to navigate website, quick delivery~ Thank you!”

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“I live in Houston, TX. The Febco 765 1-inch backflow preventer was constantly sold out in local Home Depot and Lowe's stores because of the winter freeze. The price of this item is $84 in Home Depot but its listed price on Amazon was almost $300 and the plumber would charge $200 for it. Luckily I found it on Big Frog Supply and only cost me $112. Ordered and received the item in 3 days. The plumber came the next day and installed it. Problem solved in resonable time with a fair price. Love it.”

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“Product arrived before promised. Very satisfied with the product and the service, thanks!!👍”

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“As asvertised. new part, fast delivery. good price, what else could you ask for.”

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“Really quick service. Couldn't find the item I wanted anywhere else. The price was very reasonable for a really good unit vs what you could find on amazon.”

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“Ordered a Node 100. It arrived from Virginia to California in about a week. When I received it there was an issue. The two halves of the unit were cross threaded and wouldn’t come apart. I called Big Frog and without questioning the issue they immediately emailed me a FedX return authorization and shipped a new one that same day. The new one arrived four days later. Excellent customer service. I would definitely do business with him again.”

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“Great product and price on Febco unit, super fast shipping! Would definitely use again!”

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“Awesome service, product arrived so quickly, just a few days after placing the order. I would definitely order from you again!!!”

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“I bought a similar product from another online store and it was NO WHERE NEAR the quality of your product. The weave in your fabric is type, excellent quality control, the product was perfect and easy to install. I would not only recommend your products, I'll gladly buy from you again! Thanks for the excellent service, price and quality product.”