“The company should shut down. I have filed a complaint on national consumer helpline also.
The people checking the customer emails are idiots. Their response is that order will be delivered soon. The phone number on the website is fake.”
“Pathetic services I placed my order on 29th of January with an extra surcharge for valentine’s week . My order was supposed to be delivered on 7th feb on the occasion of Rose day however rose day has already passed but neither I hear from their end nor i have received my order .. so for what they are surcharging customer and what is the use of that order which is meant to be delivered for a special day.. what they are up to I wonder my order is still not delivered and i have already raised a concern ticket for that and still the status is showing delivered in their tracking status.”
“THE ORDER WAS SUPPOSED TO GET DELIVERED AT MORNING 7AM TO 9AM ON 6-02-2024, YOU FRAUDS CHARGED 200 EXTRA FOR THAT. AND I GOT THE DELIVERY AT 12.15 PM. COMPLETELY FRAUD COMPANY . THAT IS WHY PEOPLE NEVER TRUST WITH COMPANIES LIKE YOU.
ATTACHED THE DELIVERY RECEIPT WHERE IS WRITTEN DELIVERY BETWEEN 8 AM TO 12 PM.
I WILL SURELY GIVE ALL RELEVANT REVIEWS TO ALL PLATFORMS WITH THESE IMAGES.
PATHETIC FRAUD COMPANY WITH INEFFICIENT PEOPLE”
“This is the most cheapest site they took my money twice and never delivered the stuff . I am requesting you all to stop using this site it’s a fraud they are doing with customer.”
“They took money for a flower bouquet order. Did not deliver, messaged on the day of the delivery saying it's an out of service area. Did not reply to emails after or provide a refund. It's basically theft. Do not order from them.”
“Never go to Bloomsvila. I ordered online for a bouquet to be delivered the next day which they promised but never did. They have put it on Hold and still not responded to multiple emails to refund the amount”
“Ordered a bouquet of roses to be delivered to a friend who was feeling unwell and depressed. Did not have the order delivered and didn't get any response from the company even after raising complaints.”
“They took Rs. 250 extra for mid night delivery which was not delivered+ on complaining the next morning on 15th Jan 24 they send a MSG delivered & my niece didn't receive it. They are fraud.”
“Our experience with bloomsvilla was very disappointing.We paid extra money for the delivery for a specific day and time.but the order arrived 2 days before the requested day.The flowers were different and not written the message we requested to write on the cake.When we order something we want to make the recipient happy.But honestly it was very disappointing.”
“I had many issues with my order -
1. Bloomsvilla chat/email customer support is unresponsive. They never provided status of my order so I was not sure if my order will be delivered or not.
2. I ordered a gems choco cake (order# BV23195852), but they delivered a different and a cheap one
3. The cake was not fresh. The taste was not good at all.
I sent them feedback, but they never responded or acknowledged.”
“Flowers were ordered online with a scheduled delivery date. No flowers were delivered on the scheduled date or later. On enquiry Customer service replied with non-acceptance of recipient without any concrete proof.
Looks like a expert modus operandi to scam online buyers.”
“"Unfortunately, my experience with Bloomsbilla was quite disappointing. They failed to deliver my order on time and unexpectedly asked for extra delivery charges that were not mentioned during the initial order placement. To make matters worse, I was unable to reach their customer service for assistance. I would advise others to be cautious when ordering from this site to avoid potential financial losses."”
“I had an extremely disappointing experience with Bloomsvilla. I ordered pink flowers with a vase and a sticky note, but they sent only the flowers without the vase and the sticky note. To make matters worse, the flowers weren't even fresh. When I raised a complaint about this, their customer service claimed that the flowers were fresh but didn't address the missing vase and sticky note. What's the point of sending flowers without a message? I was highly unsatisfied with their delivery and their lack of response. I would not recommend using Bloomsvilla.”
“WORST DELIVERY SERVICE EVER
sent over dead flowers to my friend on his birthday and it was so insulting. To add to it they are defending themselves saying it was fresh !
They should shut their business soon as they are cheating people out there”
“One of the worst experience recently had with this.
I had ordered 3 items and they just delivered 1 and updated status as delivered for all items. Absolute no response from customer service through email or chat service.. horrible service. If you people are not going to deliver the other 2 items why did u charge me, I need the money back.”
