“I ordered cake for my mom and paid special delivery charges for midnight on the 13th jan 2025 , today is 16th jan 2025 but we never received the products ordered. I have emailed them multiple types but they won’t reply and they just keep replying that product will be delivered shortly , i mean what’s the point ??? The birthday occasion is already gone . Despite so many emails they are not responding to any of it and their number is not reachable. I am so frustrated and disappointed.”
“Did not get my delivery. Nor my refund. Such a pathetic customer service. And the helpline doesn’t actually exist. I am taking this further to the consumer court.”
“Wprst ever online gift delivery I have seen..there is no proper response no refund..not delivering the order on time.it seems like a scam please don't trust this site.i lost a very special moment . When a area is not serviceable they should not accept the order but here they accepted and after a day they are sending me it cannot be delivered and no refund and sending me gift card..again I placed order with it ,and whole day waited still no delivery.”
“If i have choice to give them -5 star I would definitely give it because they are totally fraud, fake and money making company.
Never order from their website. You will get nothing. Money lost. Register a complaint against them with the cyber cell. This is not a genuine platform. Stay away.”
“I will give no stars. Fake, Fraudsters, cheats. Never order from their website. You will get nothing. Money lost. Register a complaint against them with the cyber cell. This is not a genuine platform. Stay away.”
“They did not deliver the flowers for 7 days now and doesn't respond to the emails. The only email we get is that the flowers would be delivered shortly.
The phone number of customer service doesn't work.
It's a fraud company.”
“Worst experience. Accepted my order took payment showed delay in delivery but never delivered & inspite of not respecting my order informed me to cancel the order,but nearly half of the amount will be deducted while refunding the amount I paid,that also takes more than 10 days. So please don't believe this online cake service.”
“FRAUDS!!
I ordered cake for my moms birthday on the 31st Dec that never got delivered and now they are not responding to any of my calls or emails.
I have now escalated this through the right channels so the right action can be taken against people carrying out such fraudulent activities.”
“I think they are earning a good amount by tricking people by accepting order & payment and later on sending an order on hold message, stating that the location is not within delivery limits. Their clever policy of refunding only partial amount for not providing any service is a real master mind.”
“Gift ordered for same day delivery. Money paid and later the site was showing status on hold due to no service in the area. This should be informed prior to the customer. Not after paying the money”
“order is not getting delivered on time and no updates are given. Mainly the number which they have put it to contact is not reachable.
People may miss the occasion by the time these people deliver”
“I am giving a rating of 1 as it doesn't have the option to rate in minus (below zero).
This is a fraud Company (or whatever) and it's only business is to cheat and rob people. They also have misleading information of their website.
They accept the orders, agree to the delivery timeslots and don't deliver the orders within days.
They would also not give you any reason for their failure.
On top of it, if you would like to cancel the order after their inability to deliver it, they would charge you for that as well.
So, basically you are trapped and paying for their inefficiency.
The listed phone number on their so called website doesn't work and they have pathetic customer service. You keep on following up and they will not respond to your emails or if they repond at all, there will certainly be no resolution or help rather sheer waste of your time and energy.
They are trained in mentally harassing people and such companies (not sure if it actually is a company) should be blacklisted for the greater good.
Respected Owner - Surendra Mondal ji
If you had the ability to start this up, kindly pay some attention to it's Operational work as well. Currently, it's only cheating and mentally harassing people.”
“I had booked a cake for my special occasion one day before of delivery date. And on the delivery date your organisation is denying to delivering my order. Due the reason I am spoiled my special day. And there is no response while I am asking for the refund amount. There is no valid contact details available on the site. Very poor management.”
“This is fraud company. Don't believe on them. I ordered for the 31st December. To date, i haven't received any confirmation regarding delivery. Following up via email on January 3rd, I received a response stating that my area is too distant from their distribution center and that an additional 500rs fee is required.
This is unacceptable. The company accepted my order, implying an agreement to fulfill it. Demanding an additional fee after the order was placed constitutes a breach of this implied agreement. I find this practice highly misleading and fraudulent.
The company spoiled my son's birthday. If the company can't deliver the order on time then why do they take order. I will be forced to pursue further action to resolve this matter.”
“This is totally fraud and money making company.I have paid for one bouquet to deliver in Mangalore with all details on 29th Dec till now not delivered.
No contact no and Email also not responding
Now such fraud making company we have file a case or else refund the total amount with interest.i will complaint about this Bloomsviila fraud company
Don't send anyone with this fraud company.”
