“Did not deliver the flowers to the recipient on birthday. Paid money for morning delivery. When contacted, initially said the address was 35Kms one way and will deliver same day on fixed time charges. I agreed and hoped they would deliver at least by evening. Writing this review at 9:30 PM IST. Flowers still didn't go. MONEY GONE! HAPPY EXPERIENCE GONE!!”
“Very bad experience.. no on time delivery. And very unresponsive! And the most frustrating thing, the delivery person ruined the surprise by calling my friend and telling her that he is bringing you flowers! This is so freakin unprofessional!”
“Fraud Company. Scammers too! Despite paying additional charges for timely delivery, the bouquet was not delivered on time for the special occasion, and to date, I have not received any communication or updates regarding the status of my order.
Moreover, I attempted to reach your customer service for **three continuous hours** yesterday on the contact number listed on your website. However, there was no response, which led to a complete waste of my time and caused further frustration.”
“Such a fraud company … did not delivery even a prepaid order and not refunding the money unless Rs200 or 10% of the order value is retained…
They are a fraud company under the disguise of florist”
“No regards to the time requested in the delivery. They are charging for timeslot delivery and still the courier guy called 2 hours late and asking for delivery location.. in all lost money and excitement of the event itself 😔”
“This is a scam fraud my delivery was not done it showed unfulfilledand also they never gave the reply through mail I did 16times mail then also not, we are spending money and that amount also not refunded,my birthday spoiled 😔so please I suggest everyone not to do from their website.”
“www.bloomsvilla.com is a complete scam! My order was never fulfilled, and despite multiple attempts to contact them, there has been no response from their customer service. To make matters worse, I haven't received a refund. Do not purchase any products or services from Bloomsvilla – they are totally unreliable and dishonest. SCAM! SCAM! SCAM!”
“I ordered flowers for my girlfriend's birthday and chose the Standard Delivery time of 12 pm - 3 pm.
They never showed up. No updates, no communication. The day was completely spoiled, and the surprise was ruined. Extremely disappointed and will never use this service again.
Avoid if you have something important planned!”
“I ordered a Zamioculcas plant as a birthday gift for a senior Officer in Gurgaon. It got delivered same day within few hours of placing the order, and was really appreciated by the recipient.”
“Fraud company. Ordered cake but they attempted to deliver on next day when the occasion was over. Trying to get refund but they are not responding. Pathetic experience with this fraud company. Will report to police. Never order anything.”
“I had a disappointing experience with Bloomsvilla (Order BV24214468). I ordered wild orchids and paid Rs. 1349, but the next day, I was informed that the flowers were unavailable. They offered red roses as a substitute, but I requested to cancel my order and receive a full refund. Instead, they insisted on charging a cancellation fee of Rs. 200.
Additionally, their customer service has been frustratingly unresponsive. I’ve tried reaching out multiple times without success, and my request for a callback has been ignored.
I expected better service and support, and I am disappointed with how this was handled. I would not recommend Bloomsvilla based on my experience.”
“I ordered a product. But they didn't delivered.when I ask to customer care they said unfortunately we unable to deliver your product.when I ask refund they did not provide and they credit as gift card in bloomsvilla valid for 1 year.
My money totally lost in bloomsvilla.”
“Used this company twice and paid extra for time delivery and never got delivered in time. They deliver four hours later after the time slot which required.
DO NOT SHOP WITH THIS COMPANY.
VERY POOR CUSTOMER SERVICE”
