Boohoo Reviews

"order #UK1105491344 Returned 7 items to boohoo, they only refunded me for 5 and confirmed they'd checked CCTV and only the 5 items were in the parcel, however, I actually returned the 2 missing items in a second parcel and the tracking numbers for the recieved parcel (5 items) and the missing parcel (2 items) were delivered at the exact same time and date via the inpost tracking so the tracking shows you recieved both but you've only refunded me for one - how did that happen? Boohoo still continue to claim I only returned 1 parcel despite the tracking proof. It's ridiculous, I don't have the items and still being charged \u00a372 on klarna. I only noticed I wasn't refunded the full amount as it was a pay in 30 days so only realised something was incorrect when klarna emailed to say money would be taken in a day or two. I've asked for proof of the cctv but no, Inpost wont accept a claim unless its by the company who paid\/arranged the delivery, Have asked boohoo to do a claim and still awaiting a reply but doesn't answer how the tracking shows boohoo received it and they are taking no responsibility for receiving it."

"order #UK1105491344 Returned 7 items to boohoo, they only refunded me for 5 and confirmed they'd checked CCTV and only the 5 items were in the parcel, however, I actually returned the 2 missing items in a second parcel and the tracking numbers for the recieved parcel (5 items) and the missing parcel (2 items) were delivered at the exact same time and date via the inpost tracking so the tracking shows you recieved both but you've only refunded me for one - how did that happen? Boohoo still continue to claim I only returned 1 parcel despite the tracking proof. It's ridiculous, I don't have the items and still being charged \u00a372 on klarna. I only noticed I wasn't refunded the full amount as it was a pay in 30 days so only realised something was incorrect when klarna emailed to say money would be taken in a day or two. I've asked for proof of the cctv but no, Inpost wont accept a claim unless its by the company who paid\/arranged the delivery, Have asked boohoo to do a claim and still awaiting a reply but doesn't answer how the tracking shows boohoo received it and they are taking no responsibility for receiving it."

"order #UK1105491344 Returned 7 items to boohoo, they only refunded me for 5 and confirmed they'd checked CCTV and only the 5 items were in the parcel, however, I actually returned the 2 missing items in a second parcel and the tracking numbers for the recieved parcel (5 items) and the missing parcel (2 items) were delivered at the exact same time and date via the inpost tracking so the tracking shows you recieved both but you've only refunded me for one - how did that happen? Boohoo still continue to claim I only returned 1 parcel despite the tracking proof. It's ridiculous, I don't have the items and still being charged \u00a372 on klarna. I only noticed I wasn't refunded the full amount as it was a pay in 30 days so only realised something was incorrect when klarna emailed to say money would be taken in a day or two. I've asked for proof of the cctv but no, Inpost wont accept a claim unless its by the company who paid\/arranged the delivery, Have asked boohoo to do a claim and still awaiting a reply but doesn't answer how the tracking shows boohoo received it and they are taking no responsibility for receiving it."

"order #UK1105491344 Returned 7 items to boohoo, they only refunded me for 5 and confirmed they'd checked CCTV and only the 5 items were in the parcel, however, I actually returned the 2 missing items in a second parcel and the tracking numbers for the recieved parcel (5 items) and the missing parcel (2 items) were delivered at the exact same time and date via the inpost tracking so the tracking shows you recieved both but you've only refunded me for one - how did that happen? Boohoo still continue to claim I only returned 1 parcel despite the tracking proof. It's ridiculous, I don't have the items and still being charged \u00a372 on klarna. I only noticed I wasn't refunded the full amount as it was a pay in 30 days so only realised something was incorrect when klarna emailed to say money would be taken in a day or two. I've asked for proof of the cctv but no, Inpost wont accept a claim unless its by the company who paid\/arranged the delivery, Have asked boohoo to do a claim and still awaiting a reply but doesn't answer how the tracking shows boohoo received it and they are taking no responsibility for receiving it."

"Guys DO NOT repeat buy from Boohoo, they sent my clothes 200 yards up the road, stuck it half way through a letterbox and tried to gaslight me into saying its still obtainable when it was long gone, they wouldn't even send a replacement. Check out the photo, and its not even my door!. Customer service are also horrid."

"I place an order on cyber Monday for 6 dress it came up to 35$ include shipping fee\u2026 After 8 days still have not received my order I email customer service.. was inform the order was lost . I told them to replace the order and send it to me since the item was still available by now all the dresses was at a regular price . Guess what ? They decide to refund me instead ! Very disappointed with the service \u2026 it felt like a scam ! Fault advertising!!!!"

"Hi id like to make a official complaint to head office.i am waiting for my refund they keep playing jokes with me.they have sent me a refund reciecpy which i asked for and they sent a refund to a card ending in 6224 which is nit my card as i paid them with card ending 6008 heres my proof i sent them the refund transaction reciept which they sent me its not the same card which i paid with . I want some one above to deal with this and want to escalate this complaint unforgivable 10 people saying 10 different things .order number :UK190735973. They are not giving my refund even though their reciept shows a different card the refunded"