boohooMAN Reviews

Name: boohooMAN
Rating: 1.66

1.7 Rating 707 Reviews

14 %

of reviewers recommend boohooMAN

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Metrics

1.7

Based on 707 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 38%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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boohooMAN 1 star review on 21st November 2024

Anonymous

boohooMAN 1 star review on 8th November 2024

Anonymous

boohooMAN 1 star review on 30th October 2024

Danielle- A Customer Who Will Not Return Or Recommend Your Site

108

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Definitely a fan of Boohooman, but if I could say anything to someone whose thinking of shopping with them, I'd say to really pay attention to the size chart as well as the style and material of the pieces you're looking to buy. Overall, I've spent about $300 with them over the last year which is a lot of money considering how cheap their stuff is, and I've only had to return two items. I've mainly ordered clothing but have purchased a few accessories as well and theyre great for the price point! Their customer service has been great so far and returning things is a breeze.”

Helpful Report

Posted 2 years ago

“I had unlimited delivery but no record of me now. Apparently it was boohoo and not boohooMAN . But I purchased my coat from boohooMAN so don’t understand. Delivery estimates 11 days. I’ll be on holiday. Can’t refund or cancel order. Just avoid”

Helpful Report

Posted 2 years ago

“I spent about $150 dollars shirts sweaters jackets only one item fit their sizes are inconsistent I got about 5 different size smaller and none fit but one. Never will order from them again. I ended up giving the clothes away as Christmas gifts.”

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Posted 2 years ago

“I ordered pumps on a next day delivery that turned up late and are of very poor quality. I have paid less from other stores for much higher quality. This has been the same for other items I have bought from BoohooMan. If this is fashion then I’m happy I prefer stores for older men!”

Helpful Report

Posted 2 years ago

“Awful experience, they allegedly dumped the order at my doorstep (exposed to loads of people) whilst I was away with work. Then proceeded to make me check with all 11 of my neighbours (embarrassing) at there forced request, despite informing them that all the neighbours knock on when they take in a parcel for another apartment. Done that for last 12 years. Yet it's somehow special for BoohooMan They thought it was acceptable for Royal Mail to doorstep the parcel, if it ever happened at all. I actually had to dispute that this is not acceptable or in fact the actual process. I put in a complaint and they try to make you feel like a criminal for it. Then in the final email they agree to replace the order they dumped somewhere at no extra cost to me, oh lucky me. Thank you very much for fulfilling my order I paid for at the price agreed and not charging me extra. It's been painful, prolonged, unfriendly, embarrassing bordering on hostile, frustrating and an all round bad experience. Made me feel very angry the whole process. I now know why they call it BooHoo because it makes you cry. Next time I will just ask for a kick in the balls instead of ordering from BooHoo. Had to email the CEO of the company to sort it out, due to the design of the website being purposely hard for people to complain. This whole process left me feeling angry inside. I don't get angry at anything but this had just been absolutely awful.”

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Posted 2 years ago

“Delivered in 4 days, good quailty and cheap. I recommend”

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Posted 2 years ago

“I loved my outfit”

boohooMAN 5 star review on 13th May 2022

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Posted 2 years ago

“Apparently these shirts are all a size medium. They range from fitting like XXL to short enough to show off your belly button. Not a single one suitable for a man who wears size M shirts. I've never seen a store with such a massive inconsistency with sizing.”

boohooMAN 2 star review on 12th May 2022

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Posted 2 years ago

“There is no customer service. Ordered and payed 17$ for express delivery. 5 week later and it hasn’t even shipped yet. Never order from this website. It’s BS”

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Posted 2 years ago

“Don't get it how the others had really bad experiance because mine was great. Good prices and quality clothes.”

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Posted 2 years ago

“Their customer service is COMPLETE BS. Horrible. Wont give me a refund for my package that hasn’t come when I paid for express shipping. They keep giving me the same runaround that it will eventually come in the mail. Their customer service is totally useless.”

Helpful Report

Posted 2 years ago

“I placed an order from boohooMAN one year ago still no order tried to contact them there’s no contact number no email I will never ever order from this site save your money it’s a scam still waiting to hear from them nothing as of yet”

Helpful Report

Posted 2 years ago

“It was the worst shopping experience I've ever had in my life. It looks very different from what you see in the photos. Definitely do not buy from this site. The photos are very good but the product delivered is terrible.”

Helpful Report

Posted 2 years ago

“bought a graphic tee and the picture of it was off centre, wasn't even close to being in the middle, and the quality of the material wasn't that great either. the only reason I gave it a 2 star is because it was shipped to me a day faster than expected”

boohooMAN 2 star review on 27th April 2022

Helpful Report

Posted 2 years ago

“One of the worst company to buy anything online Stay away”

Helpful Report

Posted 2 years ago

“I can't even buy anything. My payment method was with a Discover Card. I am entering the exact information on my card into the payment element and each time I get the same error message that says, "Payment details in the order element are incorrect, please choose a different Payment Method or try again later". I just used the same card I'm trying to pay with on a different site and had no issue. This happened on their site and app.”

Helpful Report

Posted 2 years ago

“i ordered medium shorts and t shirts and the t shirts came in with the same sizes but weren't the same size/length out of all the shorts only 1 fit great. and the shorts have good quality but are super big for a medium, only one pair of shorts fit great. i also ordered a pair of pants in a 28 i could barely get the buttons undone and the inseam was gigantic i looked like i was in the goofy movie lol. i ordered some skinny jeans in all same sizes but one was loose and two were super tight only like 2 pairs of them. anyways they have super bad quality control.”

Helpful Report

Posted 2 years ago

“It happened after second use after purchase”

boohooMAN 1 star review on 19th April 2022

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Posted 2 years ago

“Not good quality and the company has been pretty poor too. I’ve ordered a few things from boohooman however I won’t be anymore. Firstly I ordered some joggers in a 2 pack in the same size however I was sent 2 completely different sizes (happenned twice) I then ordered some new ones and it didn’t take long at all for them both to rip just from me putting them on. Just as I was pulling them up they would tear in multiple places. The joggers that did fit were black for all of 2 washes until they turned brown. I ordered a t shirt too however that stretched around the neck and now is all loose and the elastic has snapped. Overall I have experienced either poor quality or have been sent the wrong orders so I have had to stop ordering from there. In all fairness however with the faulty items the staff in customer service have been very helpful with returning emails, sorting refunds etc.”

Helpful Report

Posted 2 years ago

“my order didn’t arrive and their customer service was no help at all! what a scam!”

Helpful Report

Posted 2 years ago

boohooMAN is rated 1.7 based on 707 reviews