boohooMAN Reviews

Name: boohooMAN
Rating: 1.66

1.7 Rating 707 Reviews

14 %

of reviewers recommend boohooMAN

Company Reviews

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Metrics

1.7

Based on 707 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 38%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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boohooMAN 1 star review on 21st November 2024

Anonymous

boohooMAN 1 star review on 8th November 2024

Anonymous

boohooMAN 1 star review on 30th October 2024

Danielle- A Customer Who Will Not Return Or Recommend Your Site

108

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered two shorts from them. They fit really well. Well, They were on sale so I got them for very cheap price. I would say for that price they are really nice. I don’t know much about other stuff but these shorts are good. I want to order more things but reading all these reviews its just confusing me whether I should buy it or not.”

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Posted 4 years ago

“I've ordered from them quite a few times now and have been super happy with everything so far! The longest an order has taken to me was about a week and I'm in California. For the deals they have I wouldn't mind waiting a bit anyways!”

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Posted 4 years ago

“Not only did they falsely advertise that if I order by dec 21 my items would arrive by Christmas. But when it came the bag was torn open and my items were missing from the bag.”

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Posted 4 years ago

“Yeah don't order from here You won't get your package And they are late on giving you back on your refund”

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Posted 4 years ago

“I placed my order on November 30th here it is December 29th and I still have not received anything. I contacted them on Facebook multiple times. They are so unprofessional it’s ridiculous. Every message I received back was something different. They are liars and fraud. DO NOT PURCHASE ANYTHING FROM THIS SITE!”

Helpful Report

Posted 4 years ago

“I SEE WHY ALL THE BAD REVIEWS!!! DELIVERED SOMEONES ORDER TO WRONG ADDRESS. I JUST RECIEVED A SOMEONE'S BIG ORDER FROM THIS COMPANY THEY DELIVERED TO MY ADDRESS, DATE ORDERED WAS 3/11/2020 AND ITS NOW 12/29/20.”

Helpful Report

Posted 4 years ago

“Bad customer service, they never respond, the web encourages to pay for express shipping with tracking number for untraceable packages, arriving very very late. Big mess of company. Big regret. Don't recommend to buy”

Helpful Report

Posted 4 years ago

“Ordered a pair of black overalls. Never arrived. Sent several e-mails, yet never got a response. Basically ripped me off of $50. Terrible service.”

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Posted 4 years ago

“Bought a fur collar bomber for $40. It's stylish and warm. Construction is fine for the price. Dome loose threads here and there that can be snipped off and does not effect the integrity. Zipper could be better, but I've worn the coat every day for a month + and it is holding up. Sizing was perfect if you use the sizing app. Shipping was pretty fast. 6 days to the US. Just bought another coat same style, different color. Because of Christmas, I expect some delay but it is easily trackable. Just love this company.. I am not a bot, but a real customer living in San Francisco. A similar coat from any other place would be close to $300. At $40. I could by 8 coats even if they won't lat 10 years. I had a Tommy Hilfiger faux leather bomber jacket that I loved and paid $350. It didn't last over 3 years before the zipper broke and the seams split... So much for brand names...”

Helpful Report

Posted 4 years ago

“First it took to ship then when I finally got my clothes it's like 3 sizes too small complete waste of money not one of the outfits are the right size”

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Posted 4 years ago

“My order came right on time. The items are cheap and good quality for price. I don’t like how you track packages. I couldn’t track mine. Otherwise site worked great for me!”

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Posted 4 years ago

“I don’t understand the bad reviews? I Oder from them all the time literally all I wear is their clothing. My last name is Mann so I really love the brand. Place my order get it in 2 days”

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Posted 4 years ago

“We should report this company cuz they are a scammers”

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Posted 4 years ago

“The worest company ever! They are scummers I spent 200$ and I never received my order or a refund?! The worest experience of my life! I want my money back! Why don’t they have a phone number to contact this is so shady”

Helpful Report

Posted 4 years ago

“Similar to reviews below, I ordered a Christmas gift on 12/10 and have not received it. When I try to track the order through their tracking system (TRAKPAK) and FedEx, it seems to be stuck in Jamaica since 12/17. FedEx has no record of initiating shipment in the US. The BooHooMan website has no phone number and makes it very difficult to even send an email. I have no idea about the quality of the merchandise because I have not received anything. If it arrives, I will update my review.”

Helpful Report

Posted 4 years ago

“I ordered Christmas gifts on Dec 8th for delivery within 7-10 business days. No delivery. No response via “contact us”. No telephone number. FedEx says the order hasn’t even been dispatched. Is this company a scam?”

Helpful Report

Posted 4 years ago

“I ordered a jogging suit and a pair of socks on December the 1st and today is December the 22nd 3 days before Christmas and my order hasn’t came yet! I text the Instagram page @boohoomanoffical and they responded with a text saying “ The time-frame we have provided is just a date to look to in which if the tracking doesn't update we can refund or resend then- but don't worry we expect this to be delivered before then! I understand that this is not ideal and we are doing our best to get this sorted for you. In the small number of parcels that are delayed, the vast majority of these still get delivered to our customers. We have a certain window time period that has been agreed with the courier for them to complete investigations on any parcel that does not have a tracking update, or where the tracking does not update from one point to another. Once that window has passed then they have no choice but to allow a claim for the loss of a parcel. Rest assured that if you do not receive your package by this date, we will make sure that we resolve it on the day for you. -Hina“ they won’t refund me my money and I have to wait until January 4th which is 1 month and 3 days after my order date this is ridiculous not only that my tracking number does not work and it says my package has been in jamacia sense the 10th of December”

Helpful Report

Posted 4 years ago

“Decent clothes but TERRIBLE company and customer service. I ordered 2 hoodies sweatpants and a t shirt. I waited over a month and nothing showed up. I checked tracking which never switched from pending. I Attempted to contact the company and I got a response 3 days later. When I said what had happened they told me they wouldn’t be willing to refund me or give me site credit. Instead they told me to file a police report. I spent about 80$ on everything which never showed up. I also paid for faster shipping which didn’t end up mattering. Fast forward 2 1/2 months later I get one package with a hoodie after I contacted them and told them I did not want the clothing only my money back at this point. I took my loss and didn’t report it and maybe I should have. No customer should ever have to take a loss and lose their hard earned money because of trash customer service. I would 100% never recommend this company to anyone at all. Unless they have a complete 360 change. Boohooman, at this point it’s been 7 months. I have you the tracking you told me to file a police report. I suggest you guys start getting your stuff together and help some of these people out instead of scamming all your customers. THANK YOU, for absolutely nothing.”

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Posted 4 years ago

“It’s been far over a month and still have received my package, if you order from website then expect for shipping delays and even your package getting lost. Every time I order from this website there’s always something that goes wrong with shipping!!!”

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Posted 4 years ago

“Terrible quality the shirts they sent me were sent 2 sizes to small my little sister could wear them and I’m a grown man”

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Posted 4 years ago

boohooMAN is rated 1.7 based on 707 reviews