boohooMAN Reviews

Name: boohooMAN
Rating: 1.66

1.7 Rating 719 Reviews

14 %

of reviewers recommend boohooMAN

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Metrics

1.7

Based on 719 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 38%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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boohooMAN 1 star review on 21st November 2024

Anonymous

boohooMAN 1 star review on 8th November 2024

Anonymous

boohooMAN 1 star review on 30th October 2024

Danielle- A Customer Who Will Not Return Or Recommend Your Site

108

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They forgot an item in my package, asked me for proof (how can I prove that I'm missing an item?). Did not offer any refund or replacement.”

Helpful Report

Posted 2 years ago

“Trash customer service and the sizes of their clothes is horribly off. Do not recommend at all.”

Helpful Report

Posted 2 years ago

“If you want to buy stylish clothes that DON'T FIT this is for you. These clothes are irregular and don't fit the true big man. If they got their sizing right there would be no issue,But in no way shape or form should I be buying all these clothes to arrive and not be able to wear them. Truly a waste of money!I gave them 2 chances even went up on each size due to their not being many big man clothing sites yet to be disappointed again.”

Helpful Report

Posted 2 years ago

“Order never arrived and I was then told it was returned - by who I don’t know. Customer service is only through text and email. I will say that they did respond by text and did credit our account.”

Helpful Report

Posted 2 years ago

“They scam me out of my money please don't order her I call my bank and filed a report on them”

Helpful Report

Posted 2 years ago

“I have ordered from them multiples times with no issues. I recently ordered multiple outfits for my son and I only received 3 of my items. My package came ripped and taped up and two items missing I waited a week to see if maybe the other two we’re coming separately. They did not. I contacted customer service and they are refusing to help me cause there “automatic” scanner said it was in the package. I have picture prof that I didn’t not receive my items and they don’t care! They will not be getting my business any further!”

Helpful Report

Posted 2 years ago

“Items were low quality ..sizes were to short....sent wrong items and won't give money back been over a month now...looks great on models but receive it and it's like goodwill clothing looks out dated”

Helpful Report

Posted 2 years ago

“I wouldn't even give them one star. I DID NOT RECEIVE 3 tops and 2 pair of shorts. I contacted them, they weren't interested they said they had watched footage and it was packed their responses are very cold and not helpful at all. They haven't contacted me since my last email on 7th September as I asked to take this further I don't see why I should lose out when they have made the mistake. This is not good customer service and I wouldn't recommend anyone buying from boohoo man you won't get any help if items are missing they will just brush you off. Boohoo Man you should be ashamed you have stolen money from me and not sent me the items of cloths!”

Helpful Report

Posted 2 years ago

“Just horrible. Sent me the wrong sizes and pants twice and didn't even help to return the wrong items!!”

Helpful Report

Posted 2 years ago

“Orders placed and paid through online portal failed, twice. Contacted their customer support, who returned my replies from a different person each time. Ended up interacting with 9 different people, each with a different reply as well and no coordination between them. Having to re-explain the issue each time. It's been a week and I'm still no closer to getting my money back or the order.”

Helpful Report

Posted 2 years ago

“Store refuses to request a pickup for shipment delivered late and no longer able to be received by me. Ups instructions are very clear that the seller is to request shipping to pick up so that item can be returned to sender and charges refunded to me. Store refused so I have been fighting for weeks for a refund to issued to me. They even went as far as to tell me ups doesn’t pick up packages…. Seriously?”

Helpful Report

Posted 2 years ago

“It has been almost three weeks and I still haven’t got my order. I payed for fast delivery and it woul my delivered to me within 1-3 business days”

Helpful Report

Posted 2 years ago

“Super customer unfriendly and borderlinescammy shop. I really advise everyone to NOT shop here no matter the styles or prices. Also do not wonder if you have read this review at another site, I am spreading my experience as a customer as wide as I can. After I cancelled my order the same day I placed it and the order was not processed AT ALL I got an answer by an employee that he can not do anything and I have to send the items back after I received it. 27 minutes later I get the confirmation email that my order has shipped out but apparently nobody in this company can stop an order which I did not want anymore ! This company made 226 millions last year and is acting like they are three people in awarehouse selling seldmade diy merch. Unbelievable.”

Helpful Report

Posted 2 years ago

“The shipping was slow as hell.. they also kept rescheduling the shipping that ended up taking about a week. Once the clothes came everything from all the sides was too big. I ordered a medium the sizes do not match.. the material was also low quality! Would NEVER order from here!”

Helpful Report

Posted 2 years ago

“This place is trash nobody responds when you need help but they will to help you order I wouldn’t never Oder from them again”

Helpful Report

Posted 2 years ago

“This is the worst company ever!!!!! I made a purchase and also paid $13.99 (Express UPS 3-4 days), I still haven't received mine. I received a email from UPS about a $25 shipping fee that’s owed on the order funny thing is I paid the shipping fee on boohooMAN when I placed the order, I reached out to customer service they advised me to pay it and they’ll reimburse me. I paid and nothing shown. Nothing only that, my order still in transit (United Kingdom). I definitely don’t recommend this company they are NOT truthful nor are they reliable extreme lack of integrity with this company SHOP ELSEWHERE!”

Helpful Report

Posted 2 years ago

“SCAM ARTIST - Sent completely different item than ordered. Returned using pre paid returns label they supplied, Now state not received it so wont refund!!!!”

Helpful Report

Posted 2 years ago

“Boohooman is a total joke. I gave them the benefit of the debt to order from them the second time, before I had purchase three items from them and only received one item and email customer service about the issue. Lucky they refunded my money back. So the second time around I order a black polo - long sleeve shirt (Business Casual) once I received my order I received black pants !!! That's not what I had order. Worse Online Company !!! Scammers Don't Waste Your Money Or Even Think About Buying Anything, Because You're Going To Be Unsatisfied !!!!”

boohooMAN 1 star review on 21st July 2022

Helpful Report

Posted 2 years ago

“Their shipping prices are a joke. They don't even offer free shipping no matter how much you spend. And 10$ for one item is insane. Where TF are you shipping from where it costs 10 dollars to ship a tshirt.”

Helpful Report

Posted 2 years ago

“Avoid. Scam artist. What you order is not what you get and you have no chance of any refund. Pictures show what was ordered and what was received.”

boohooMAN 1 star review on 10th July 2022

Helpful Report

Posted 2 years ago

boohooMAN is rated 1.7 based on 719 reviews